Aeon Ideas
141 results found
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Bulk update permissions and settings in staff client
Can this be extended to “Select multiple users in Staff Client to apply settings in bulk”? We needed to add “Can Logon to Web as Patron” to 40+ staff accounts, which was a lot of clicking.
1 vote -
Allow customization of messages in notification boxes in staff client
Some sites would like the ability to customize the notification messages, especially when the do paging based on material type or department.
1 vote -
Allow staff to send one email for multiple requests (batch email)
Would it be possible to highlight a set of requests from one user, and send a single email to the user?
It would be great to highlight all the requests from each single user at once and then send one collective email to the user.
40 votes -
Login As should not default to previous account when user clicks Cancel
The Login As option allows staff users to switch accounts, but can pose a security risk if a user clicks cancel as the client will revert back to the previously logged in staff user.
5 votes -
Add list of note types to WebNotesFilter key in Customization Manager
It is possible via the WebNotesFilter key to filter out certain note types from the web. By default, only System notes are filtered. The description should be updated as it currently refers to Lender which is not applicable to Aeon. But should also include a list of all note types.
1 vote -
Mark staff as inactive in staff manager
It would be nice to have the ability to mark staff as Inactive in the staff client. Our staff list is starting to grow as people rotate through, especially students and project archivists. Marking staff inactive would allow us to filter the list, and also it could be a convenient way to prevent disable inactive accounts from logging in.
6 votes -
Add tracking to request history when item is uploaded
No tracking entry is added when files are uploaded for photoduplication requests. Add entry in tracking table to indicate file was uploaded as there is currently no way to know aside from clicking the Upload Item button a second time to get an dialog box indicating a file has already been uploaded.
3 votes -
Adjust request limit logic so that photoduplication requests do not count against request limit.
Requests submitted for photoduplication go to Awaiting Request Processing | Awaiting Order Processing initially. Because the requests hit Awaiting Request Processing, photoduplication requests currently count against a patron's request limit until they are moved into a photoduplication queue.
Sites should have the option to choose whether photoduplication requests count against a patron's limit.
13 votes -
Create addon to add an expiration date to a queue and automatically route requests once the date parameter has passed
In the staff client, requests in the Item on Hold queue have no expiration, but most sites allow holds for 1-2 weeks. Create an addon that allows site to determine queue and number of days for requests to stay in that queue. When the number of days has elapsed, automatically route the request to another queue. EX: if a request is in Item on Hold and is allowed to be on hold for 2 weeks, set expiration for 14 days. When 14 days has passed, automatically route the request to Remove from Hold so staff can reshelve.
45 votes -
Alternate User Status for Accounts that have been Merged
Create a way to separate users that have been disavowed through the merging process v. those that are disavowed for other reasons.
2 votes -
Specify a hold location in its own field for each item
Sites could benefit from a "hold location" field in the Transactions table for each item. When the item is placed on the hold shelf, staff can designate that location (similar to choosing a table when signing a person into the reading room). That value would then display in the grid for all items on hold and would automatically clear when the item was checked back in without staff having to remember to clear it.
6 votesunder review ·
AdminKatie Gillespie
(Special Collections & Archives Program Manager, Atlas Systems, Inc.)
responded
Rather than using additional queues or flags, we could create separate customizable functionality to allow you to specify a hold location when you click the Item on Hold button or use the Item on Hold batch process. Would this be an acceptable solution?
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Ability to edit default batch process options
We'd love to be able to edit the starting status and end status of the default batch process options (Check Out, Place on Hold, Reshelve Item, Item Reshelved, Item Delivered.) The default batch process rules don't recognize any custom queues, so whenever we process requests with a custom status it triggers a pop-up warning that the status is non-standard. Having to click through the pop-up each time really slows down our workflows.
7 votes -
Permit scheduling of recurring Web Alerts
We want to schedule our "Reminder: no paging on Saturdays" web alert to display on Fridays and Saturdays only. Currently, we have to move the Active Date and Expiration Date by hand each week.
4 votes -
Notification for duplicate requests submitted
If a researcher requests something that is already on hold or in retrieval from a remote location, Aeon should alert staff to prevent duplicate paging or looking for things that are right behind them.
51 votes -
Edit notes
We would appreciate being able to edit the notes once they're in a user record.
15 votes -
Opening a request should not affect transaction "Changed Date" if nothing changes with request
When a staff member opens a transaction record to view, it should not be logged in the history as an update unless something has been edited within the request. Having the transaction date adjusted for every time a request is opened and looked at is misleading and messes up the ability to track request changes properly.
11 votes -
Import location information from a file without staff mediation
Many sites have location information stored in a variety of non-public formats (Excel, Access, etc.). They would like to have the location information imported into the Aeon request automatically if the title or some other unique value matches.
We have several sites who have asked about this but we need some additional info from you all. Who manages that file and do they typically have access to Aeon? How often is the file updated? Is it used for other purposes than special collections staff to know where things are? Could it (or a copy of it) live within the Aeon…
15 votes -
Allow web alerts to be reordered after posting
When a web alert is posted, it automatically shows in the web. When a subsequent alert is posted, it automatically appears below the first posted alert. There is no way to reorder Alerts once posted to show any that are the most important at the top.
Ex: a site could have several alerts posted about hours, requesting, and an exhibit. Then they need to post an alert about a closure. This alert is the most important, but in order for it to appear at the top of the list, all other current alerts have to be set to expire so…
8 votes -
Staff would like the option to copy and paste an entire grid from the staff client.
Staff have been missing this functionality since it was removed in Aeon 3.8 and would like to have it back.
8 votes -
Option to reassign seat to user without signing out and back in
Seat Assignments: It is currently not possible to reassign users’ seats in the reading room without first checking them out of the room and then checking them back in. Patrons regularly change seats to view different size and formats of materials. Having a real-time view of seating, as well as a seat history, is vital from a security perspective. The need to check patrons out and then in again also potentially compromises security, as well as creating an inaccurate record of events, which be important in any (hopefully unlikely) security events.
35 votes
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