Aeon Ideas
141 results found
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Notification for duplicate requests submitted
If a researcher requests something that is already on hold or in retrieval from a remote location, Aeon should alert staff to prevent duplicate paging or looking for things that are right behind them.
51 votes -
Create addon to add an expiration date to a queue and automatically route requests once the date parameter has passed
In the staff client, requests in the Item on Hold queue have no expiration, but most sites allow holds for 1-2 weeks. Create an addon that allows site to determine queue and number of days for requests to stay in that queue. When the number of days has elapsed, automatically route the request to another queue. EX: if a request is in Item on Hold and is allowed to be on hold for 2 weeks, set expiration for 14 days. When 14 days has passed, automatically route the request to Remove from Hold so staff can reshelve.
45 votes -
Allow staff to send one email for multiple requests (batch email)
Would it be possible to highlight a set of requests from one user, and send a single email to the user?
It would be great to highlight all the requests from each single user at once and then send one collective email to the user.
40 votes -
Add option to print individual callslip from Activity request grid
When you open an activity, and then open the request grid, I really want to be able to select multiple requests from this grid, and print those call slips.
And, I don't always necessarily want to print all call slips in an activity. Some might be offsite, others in the vault, others I just need to look at first in making decisions about a class...I don't always want to print them all.
38 votes -
Option to reassign seat to user without signing out and back in
Seat Assignments: It is currently not possible to reassign users’ seats in the reading room without first checking them out of the room and then checking them back in. Patrons regularly change seats to view different size and formats of materials. Having a real-time view of seating, as well as a seat history, is vital from a security perspective. The need to check patrons out and then in again also potentially compromises security, as well as creating an inaccurate record of events, which be important in any (hopefully unlikely) security events.
35 votes -
Way to notify staff via email when a request enters a certain queue
Some staff rarely use the staff client and it would be good to get an alert to check out a request.
21 votes -
Allow staff to edit multiple requests at once to change one field
Certain fields would be restricted and not allow bulk editing.
21 votes -
Display settings for low vision staff
Option to resize fonts, and make the screens more customizable for low vision issues
19 votes -
Distinguish between the Route button that displays the transaction status options and the Route button that displays photoduplication status
The two route buttons are identical and it makes them confusing.
18 votes -
18 votes
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Use Appointment StopTime to use Appointment to inactive instead of StartTime
Users have reported that once an appointment starts, it is moved to inactive and hidden in the client. Some reading rooms allow requesting after the Appointment StartTime and therefore the appointment should remain active in the client lists until the StopTime has elapsed.
15 votes -
Cancelling an appointment shouldn't automatically cancel requests
I would also like to see cancelling an appointment not auto route a request to request finished. I would rather see it disassociated with an appointment so that staff can route / clone appropriately.
15 votes -
Edit notes
We would appreciate being able to edit the notes once they're in a user record.
15 votes -
Import location information from a file without staff mediation
Many sites have location information stored in a variety of non-public formats (Excel, Access, etc.). They would like to have the location information imported into the Aeon request automatically if the title or some other unique value matches.
We have several sites who have asked about this but we need some additional info from you all. Who manages that file and do they typically have access to Aeon? How often is the file updated? Is it used for other purposes than special collections staff to know where things are? Could it (or a copy of it) live within the Aeon…
15 votes -
Add a 'Do not ask again' checkbox to the Aeon client update dialog
Some sites are required to have all client updates performed by IT staff, which must be scheduled in most cases. It would be nice to have an option to disable to update prompt in such cases so that staff are no longer prompted.
13 votes -
Adjust request limit logic so that photoduplication requests do not count against request limit.
Requests submitted for photoduplication go to Awaiting Request Processing | Awaiting Order Processing initially. Because the requests hit Awaiting Request Processing, photoduplication requests currently count against a patron's request limit until they are moved into a photoduplication queue.
Sites should have the option to choose whether photoduplication requests count against a patron's limit.
13 votes -
Opening a request should not affect transaction "Changed Date" if nothing changes with request
When a staff member opens a transaction record to view, it should not be logged in the history as an update unless something has been edited within the request. Having the transaction date adjusted for every time a request is opened and looked at is misleading and messes up the ability to track request changes properly.
11 votes -
Create "email all" functionality that allows the option to email all patrons in bulk from Aeon.
We'd like Aeon to allow us the capability of emailing all approved researchers through the system directly. Currently, we have to create a list and export it from Aeon to send emails from another system
10 votes -
Queue-specific filters
I'd like to be able to create a filter that is unique in our Staff Template to unique queues. Right now any time I have a filter applied, the filter automatically applies to any other queue, but for certain queues it would be helpful, for instance, to automatically only view a single day's requests.
10 votes -
10 votes
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