Aeon Known Issues
187 results found
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Aeon DLL generating duplicate requests on refresh
When a user submits a request, the request is created as expected after logging in. Then, if the user clicks the refresh button in their browser, a duplicate request is submitted.
If the user is already logged in and attempts to refresh after submitting the request, I get the: "This form has already been submitted. Duplicate request not created." error as expected.
Bug# 8826
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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TransactionValidator creates some redundant and/or incorrect error messages
For example, validating a transaction without username results in the following:
2x "username can't be empty"
1x " is not a valid username"
1x "user cannot be anonymous"Bug# 8889
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.2
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0 votes
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Custom search displaying results based on unconverted UTC db time
The custom search is displaying the correct, converted, time in the client; however, custom searches look for the unconverted UTC time from the database.
v5.0.3 and 4.1.0.2
Bug# 86890 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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Activity tags are not handling special display formats
The default pages do not currently support special date formats such as ISO8601 for the ActivityStatusDate. When adding the ISO8601 to the code, the pages are preventing the UTC time from being converted to the user's local timezone.
Bug# 8611
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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Unable to report transaction numbers in Cybersource's merchant-defined data fields
The Cybersource gateway has trouble submitting a list of relevant TNs with the default PARAM tag 'delimiter' attribute (a comma).
Bug# 6941
0 votesReleased in v5.0.2 Web DLL
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DLL request copy doesn't redirect user
Requesting a copy from the Item Checked Out or Available for Use status produces the correct status line, but doesn't redirect user to the edit photo duplication form, and also gives a status line about editing a request that has already been processed.
Bug# 7393
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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Duplication Orders do not appear on detailed information
When the ViewDetailedDefaultInformation page contains a blank field value is blank. As a result, the javascript designed to hide blank/empty fields doesn't show the entire div block.
Bug# 7337
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1 and v5.0.73 default web pages
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0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) responded
Released in Aeon v5.1 and v5.0.73 default web pages
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Adding new lines to the web alerts breaks the alert
When adding carriage returns, it breaks the JSON parse.
Workaround: Use a <br> tag before starting a new line to ensure the alert will display properly.
v5.0
Bug# 72460 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) responded
Released in Aeon v5.1
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Nonvalidate attribute not added to the cancel button
For pages with the required attribute and a cancel button, the nonvalidate attribute needs to be added to the cancel button in order to allow users to stop the request form and return to the main menu. The attribute also needs to be added to the Save Request button in the includerequestbuttons.html.
Bug# 6909
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1 and v5.0.73 default web pages
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Aeon's logon sitemap form display
Underneath the "2019 Atlas Systems, Inc. All Rights Reserved" div, enter the following code to add the site map form on the logon page:
<span class="new-line">
<a href="aeon.dll?Action=10&Form=3>">Site Map</a>
</span>Bug# 6681
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1 and v5.0.73 default web pages
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Aeon user account is limited to 15 characters
The AeonCreateUserAccount script is limited to navrchar(15) which will be problematic for custom installs that may try to set longer passwords.
Bug# 6496
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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Exporting Z39.50 includes columns but not information.
Exporting the results grid of a Z39.50 search will not include values in the Location, Call Number, or Availability columns, even when values are displayed in those columns.
Bug# 5960
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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Requests can be incorrectly associated with activities
Requests can be incorrectly associated with activities when browsing through a request list with mixed "RequestFor" associations. The form request isn't being initialized when switching between forms.
Bug# 5751
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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Time out error with PayPal
The PayPal endpoint for credit card payments in the web does not gracefully handle connection timeouts. PayPal transactions would complete on the provider side but would sometimes not be updated in Aeon. Logs indicate that a connection timeout when trying to post back to PayPal in CompletePayPalIPNPayment raises an uncaught exception.
Bug# 5360
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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Email text description consistencies
The UserAddedToActivity email template refers to the "Activities menu in the left-hand navigational bar" of the web interface. This language should be changed to reflect the new Aeon web pages that no longer have a left-side menu.
v5.0
Bug# 53480 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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The updated TouchNet pages have some HTML errors that prevent successful payments
TouchNet's feature specific CreditCardPayment.html has the following problems:
The 'summaryTotalCharges' span is pulled from the ViewOrderApprovals.html page which updates the total charges as the user selected requests. This doesn't work when CreditCardPayment.html is displayed; it reads $0 but should have the total billing charges for the requests that will be paid for.
The #paymentform form is nested in the ViewOrderApprovals form, which is invalid HTML and prevents the inner form from being submitted.
Bug# 4237
0 votesReleased in v5.0.18 on 11/23/2020
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SessionID is being deleted on FAQ, About, and SiteMap
Aeon is deleting the Session ID on pages that are able to be accessed when not authenticated.
Bug# 4415
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1