ILLiad Ideas

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  1. Import complete information (esp. Publisher) from OCLC into ILLiad when sending request

    Currently ILLiad imports the title field from sent OCLC requests. It would be great if it imported more info such as the journal publisher. We are constantly asked for details of how many Publisher X or Publisher Y journal articles were requested through borrowing. We can't provide the info because the patron doesn't supply it and ILLiad doesn't import it (and manually doing it for our volume of requests is too time consuming).

    3 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  2. Auto update for Custom Groups

    Auto update of Custom Group when using exact name of the OCLC Group Access Capability (GAC), such as ACOV. Manually adding individual codes for all of us seems redundant.

    2 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  3. Warn or prevent staff from marking requests found after they have aged out to next lender in OCLC

    OCLC Lending requests remain in processing queues even when they have aged out and moved to the next lender (or are returned to the borrowing library unfilled, if the library is the last/only in the lending string). Staff are unable to filter by or see the OCLC status in grid views, so individual requests must be opened to see if a request is no longer in a CONSIDERING status and has aged (or even been deleted by or cancelled by the borrower). Requests may age out for various reasons while sites are continuing to retrieve/process requested items and it is…

    16 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  4. Canceling Lending request when OCLC request is Cancelled should not cause Connection Manager error

    Currently, if you use the Cancel option to Cancel a lending request when the OCLC status is Cancelled or Record not Found, it will cause a Connection Manager error. While staff can avoid the error by using the routing option to move the request to Cancelled by ILL Staff, it would be helpful if the Connection Manager or the Cancel option could be updated to avoid generating an error so that all Cancellation transactions can be handled in the same manner.

    3 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  5. Skip Library Button

    It would be nice if there was an option to skip an institution in your lender string if it's been 3/4 days (for example) and the library has still not even opened the request. At present, if your patron is in a hurry, you have to cancel the entire ILL request and send out a new one to omit the library that is seemingly unresponsive.

    2 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  6. Connection Manager

    Make sure the Connection Manager does a full check of the Pending status during each cycle run and not just after midnight or after a service restart. This is from ticket 10049.

    4 votes
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  7. 2 votes
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    planned  ·  1 comment  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  8. Unfilled request process not canceling the OCLC request

    Check for any conditionals in the history. If a condition is denied from the last lender, the request will automatically update to unfilled. If the user then immediately creates a new OCLC request from the open request, the process to remove the existing OCLC request will not run. The work-around is to close the request after responding to the condition and open the request from the Awaiting Unfilled Processing queue. This behavior is similar to the Awaiting Request Processing queue where the options to create an OCLC request will only appear if the request is opened from the queue.

    https://prometheus.atlas-sys.com/pages/viewpage.action?title=Unfilled+request+process+not+canceling+the+OCLC+request&spaceKey=KB

    10 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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  10. Have OCLC search default to serials *and* internet resources by default for journals

    Many electronic journals are classified as internet resources versus a serial, so both need to be selected in a search

    6 votes
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