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143 results found

  1. Installing : Default "unchecked" for opening SQL Manager for small point releases

    Would anyone else like to avoid this when doing "small point" updates to clients?

    When we have small point updates for ILLiad the last step in the process opens the SQL Manager window, unless you uncheck a box on the “Finish” screen, it also (sometimes) does not replace the ILLiad icon on the Taskbar.

    For larger updates, full versions, ILLiad usually has a script that skips (or pre-unchecks) that box and also replaces the icon on the Taskbar.

    In cases here, the SQL Manager window opened and not everyone knows what to do with that (some staff, students are thrown…

    1 vote

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  2. Additional location tracking to prevent human error.

    When a lender mistakenly ships something without updating it in ILLIAD, it can often be missed on the borrowing side as well leading to confusion when additional items arrive and libraries not receiving compensation. This is a human error but if there was a software side way to help prevent this it would help high volume users.

    1 vote

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  3. Client fields for Transaction vs Database Fields - all should be available

    There are several fields in the Transactions table of the ILLiad database that show up on the Borrowing Request form, but not on the Check in from Lending Library form, or vice versa. Examples: "Priority Shipping" shows up on Borrowing Request form, but not Check In form "Handle With Care" shows up on Check In form, but not Borrowing Request form. These items also do not show up on the list of fields available when customizing form layouts. Is there another way to add them to a form? If not, is there a reason for this inconsistency?
    User would like…

    4 votes

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    1 comment  ·  Staff client  ·  Admin →
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  4. Staff don't get notified about blocked users when checking in items

    It also doesn't tell staff that a user was automatically unblocked after returning overdue items.

    27 votes

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  5. Scan button too close to Article Exchange button leading to missends

    Scan button too close to Article Exchange button leading to missends

    5 votes

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  6. ILLiad / Aeon integration - request type would transfer from ILLiad to Aeon automatically

    The request type (Loan or Photoduplication) should transfer automatically from ILLiad to Aeon. ILL staff should not have to select that again when transferring the request to Aeon.

    4 votes

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    1 comment  ·  Staff client  ·  Admin →
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  7. Add a field to designate a person's honorific or title, such as "Dr." or "Ms."

    Add a field to designate a person's honorific or title, such as "Dr." or "Ms." ticket 5713

    1 vote

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  8. Want option to right-click on status grid and restore hidden queues

    Would like to reinstate one hidden queue without having to return to the default display and start over

    24 votes

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  9. Support for multiple renewal requests by web user

    The end user needs to be able to request a renewal more than once. Also, once that renewal has been approved the next time, it should go back to Awaiting Renewal OK Processing, regardless that it has already been at that status once before.

    21 votes

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  10. Expand shipping tracking addon

    1) to support borrowing and doc del in addition to lending
    2) to use UPS, FedEx, DHL, USPS APIs to show status within client

    15 votes

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    1 comment  ·  Staff client  ·  Admin →
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  11. Allow lending staff to set a document type which would modify the due date

    For videos etc. the due date is different than standard loans. When the request comes in from OCLC or any other system, we don't yet know what format it is necessarily. But when staff choose that format in the document type field, ILLiad could change the due date to a new value based on a customization key.

    10 votes

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  12. 5 votes

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  13. Allow cloned requests to be routed

    Option 1: Add a tracking entry that is created before the routing rule is triggered so that the routing rule can reference the tracking table.

    Option 2: Create a new menu option of Clone and Route that prompts the staff user to pick the new queue.

    5 votes

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  14. 4 votes

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  15. 2 votes

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    1 comment  ·  Staff client  ·  Admin →
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  16. Add option to filter custom search results by group

    When searching transactions, staff would like to filter by the library groups.

    3 votes

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  17. Treat Checked Out to ILL Staff the same as Checked Out to Customer in the staff client

    Currently, Checked Out to ILL Staff behaves like a processing queue in the staff client versus like Checked Out to Customer. So Request Sent shows as an option versus the standard options for a checked out item.

    1 vote

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    1 comment  ·  Staff client  ·  Admin →
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  18. 0 votes

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    0 comments  ·  Staff client  ·  Admin →
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  19. Support for addons within ILLiad request form

    Allowing addons to add additional fields to the list of customizable fields for the Client request form fields. This could potentially be accomplished through addon pannels.

    0 votes

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    0 comments  ·  Staff client  ·  Admin →
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  20. Attach documents for an ILLiad TN (like Ares permissions files)

    Allow staff users to upload a PDF or other electronic file that is associated with a TN so that they can get rid of the paper trail.

    0 votes

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    0 comments  ·  Staff client  ·  Admin →
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