ILLiad Ideas

How can we improve ILLiad?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Enable text/sms messaging options without a third party provider.

    This is from ticket 8079. Site would like to see text messaging/sms options that do not require a 3rd party provider.

    9 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to make OCLC borrowing requests from a custom queue

    The functions to create an OCLC borrowing request are not available until the request is opened from the Awaiting Request Processing queue. It would be helpful to be able to create OCLC requests from a custom queue eliminating extra steps for processing items that might routed to a custom queue for review.

    18 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  3. Automatically block patron accounts when the expiration date is reached

    All patron accounts are given expiration dates but the account remains active beyond this date until something occurs and the account is investigated and then manually blocked.
    It would be great to have the system automatically block users when the expiration date is reached. This would help prevent graduated students and people no longer with our library from requesting materials through our services.

    14 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Enhance cancellation emails to borrowers to allow specific emails to be sent for specific cancellation reasons.

    From customer regarding patron notification email templates used for the cancellation of borrowing transactions. : It would be helpful if I had a template for each reason and if ILLiad would automatically select the right one for each specific reason.

    14 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. ILLiad stub accounts made when users fail to complete the registration process should be assigned to an NVTGC in use.

    When an ILLiad stub account gets made due to incomplete registration it should not be assigned to a site not in use like "ILL." Allow users to configure what site/NVTGC those stub accounts should be assigned to.

    6 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Move ILLiad to cloud

    It'd be great to replicate the great ILLiad on the web so that staff can work remotely.

    7 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. NCIP integration for lending and borrowing

    Integrate the ability to send NCIP messages for both borrowing and lending including support for renewals and recalls into the standard workflow rather than requiring an addon to do so. Settings could be part of the customization manager.

    15 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  8. Html Email

    Include the option for html email

    15 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  9. Spell Check for custom emails

    When I type a custom email to a patron from within the client, I'd like spell check.

    14 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  10. At Borrowing: Check In From Lending Library, add ability to import New Lender Information from OCLC Policies Directory

    When receiving an item from a new lender, it would be a big time saver to be able to look up a Policies Directory entry by OCLC Symbol and import the address & contact information into a new ILLIad address, and then return to the request check-in without having to rescan.

    11 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. New ILLiad Document Type: E-Book

    Having a new document type of E-Book would help when doing custom reports.

    14 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  12. See last opened request

    Could there be a way to see a list of the last 5 or so requests that a staff person opened? We sometimes forget to place notes or verify a piece of information before it gets routed to the next step. Titles or usernames are not always remembered correctly to find the request again. Even just the last request opened would be helpful.

    4 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  13. Flags - have a popup notice when records with a flag move to a new status

    Flags - have a popup notice when records with a flag move to a new status

    12 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. I'd like to have the power to make mass changes such as changing Department Names.

    example: Our Political Science department changed their name. I want to be able to make this change to all the existing patrons it would apply to.

    13 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enable automatic Odyssey coversheets for borrowing

    There is currently a function that allows a custom coversheet to be inserted automatically before Odyssey sending for Borrowing & Document Delivery, but not for Lending. It would be great from the lending library’s standpoint since we’d be more compliant in terms of copyright & licenses if we could include the Title 17 notice there, and any usage restrictions. It would also be great for the borrowing library’s standpoint since Odyssey is a more direct delivery method than Article Exchange

    5 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Electronic Delivery  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to Delay Notifications Sent from Awaiting Customer Contact queue

    For items that are picked up at the same location where items are processed, the In Transit to Pickup location step adds an additional processing step. However, skipping this step means that patron notifications are sent immediately and often staff do not have time to finish physical processing before patrons arrive at the desk to pick up items.

    Having the ability to set a delay period (e.g. 60 min) between when the request is sent to Awaiting Customer Contact and when the notification is sent would allow staff time to finish physical processing before patrons get the notification.

    10 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. 5 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. The ability to increase the font

    The ability to increase the font.

    9 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. Remove Patron Name Field in OCLC request

    When you submit a request through OCLC there is a field in Borrowing Information for the patron name. We have been deleting the patron name from this field for some time because we've found that it is sent to the lending library. If the library has a newer version of ILLiad, the patron name isn't sent, but if the lending library is on another system, it is. Removing this field would be an easy fix for patron privacy.

    3 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  20. Reprints Desk - allow for more streamlined use within the ILLiad client and handle payment via IFM

    Add integrated Reprints Desk functionality and allow for handling payment to Reprints Desk via IFM. This was asked for by VIVA ILL Forum attendees at 2018 meeting.

    25 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Copyright  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base