Skip to content

ILLiad Ideas

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

501 results found

  1. Notification Email sent to user upon request submission

    Send user a confirmation email when a request is submitted.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. question

    Provide an internal to ILLiad customer question function. Instead of us having to use an email, etc., incorporate functionality into ILLiad for customers to contact us regarding the request and for us to answer and have it all recorded within the transaction.

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Hide due dates on shipped Borrowing loans on Web

    9.1 web pages, patrons can see due dates for requested/shipped items before they’ve arrived. This has confused patrons and does not always reflect the due date that will actually be assigned to the material.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. IPv6 Support

    As the EPA eyes moving to IPv6, we have concerns about our ability to connect to the OCLC-hosted server, as well as concerns about compatibility with Odyssey, Rapid, etc.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Ability to utilize IFM via Billing Manager for Lost Book/other charges

    Paying/Billing for lost or damaged items is complicated! It would be great if we could utilize the power of IFM to bill one another instead. Also, we would know that the money is going right back into ILL services!

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Add semicolon as option for separating multiple email addresses

    When sending emails to multiple recipients, ILLiad functionality should be expanded to allow both commas and semicolons, as semicolons are the known character for the function with other email programs/ API.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Improve Error handling in Electronic Delivery Utility (EDU) to keep cascading errors from occurring.

    When the EDU loses connection to a network location where files are stored due to a timeout or issue, the EDU continues to try and process causing a loop of error messages that cause the EDU to crash. See ticket# 38285 on 3/14 screenshots for error. Please enhance to report the loss of the connection and stop the EDU from continuing. Matt did not think we could re-establish the connection so I don't know if restarting the EDU is an option but Matt added

    "we could maybe better handle the errors when it can't make open files and stop trying…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Additional section of the homepage for storing filled article requests

    We have received a request from one of our most active researchers to add an additional section to the ILLiad homepage that users could route article requests to, rather than all filled requests being under Electronic Documents. This would help our users manage higher volumes of requests.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Only display "Reason for Cancellation" in Request Details on the web if the item is currently in a cancelled status.

    We regularly cancel items that get revived later once the patron has made a decision or change of some sort. When those items are revived, "Reason for Cancellation" continues to show in the Request Details on the web. It would be helpful if this field only displayed if the item was in the status of "Cancelled by ILL Staff" or "Cancelled by Customer", and otherwise was hidden.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Button to route to Partial/Incorrect queue in Odyssey window

    It would be great to have a button to route requests to the Received Partial/Incorrect queue, in the Electronic Delivery window that appears as part of Awaiting Odyssey Processing. Currently, one must delete the Odyssey file then manually route the request to that queue when the situation applies

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Allow patrons to re-order "All Requests" by clicking on column header - to prevent duplicates

    Allow patrons to re-order "All Requests" by clicking on column header - patrons could look for titles to prevent duplicates.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Web Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Support for WMS WorldShare Management Services Z39.50

    OCLC's WMS system credentials can exceed ILLiad's current username/password field lengths. Field sizes need to be expanded to support OCLC authentication for WMS Z39.50.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Z39.50  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Add another note type

    We like to hide our staff notes (via customization manager), but it would be nice to have another option for adding notes viewable to the user. Perhaps a Staff-hidden and Staff - so we could hide some notes but make others visible to the user in their account/request.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Eliminate the requirement for Microsoft Word.

    Requiring Microsoft Word to print is problematic with Microsoft 365 because it requires users to authenticate and retains the connection to the user's account. Machines used with a generic account cannot have Microsoft 365 applications installed to protect users from each other. Thus these machines can't be used to print from ILLiad.

    There is another proposal to add integration with Google, but that is also limiting. What happens when the next suite comes along?

    Better, would be if ILLiad integrated the necessary components of LibreOffice (an open source alternative). Then ILLiad could print without any dependencies on third-party software. It…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Increase the DOI field character limit to 100 characters

    The current 50 character limit for DOIs is not long enough and many get cut off. Please double the character limit to 100. Example: https://doi.org/10.1093/acrefore/9780190236557.013.20

    26 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Allow WebCirc customization in Customization Manager

    Since WebCirc changes are not supported on Atlas hosted servers, it would be nice to add some customization options for WebCirc and WebReports into the Customization Manager.

    As an example, changing the status message that pops up when checking out a transaction for a blocked user.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Clear OCLC search filters when a request is closed

    When searching for harder to find items in OCLC through ILLiad, we often use the custom search or set filters in the Limits box. The search terms and filters stick from request to request. The worst problem is that if I filter by year, this doesn't appear obviously in the limits, but when I search the next request by ISSN/ISBN nothing comes up. I have to remember to open Limits and clear the year from the filter.

    It would be so helpful if these fields would just reset with every request. There isn't any case where I want the same…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Update Lender Billing Fields and Description on Transaction Form

    Adjust the availability of lender address fields in the transaction form.

    Remove Billing Notes from the Transaction view in the Client. Dev believes this is an artifact from before lending billing was split into 2 parts and we have been unable to populate it with data.

    Add LibBillingMethod as an option for addition to the layout. It's available in the LenderAddress record view, but not the transaction form view.

    Rename the "Billing Groups" label in the Transaction form's Library tab. These are just groups and should not be described as specifically related to billing.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff client  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. ReShare Addon create a more robust breadcrumb trail

    When the ILLiad ReShare addon creates a request in ReShare, there isn't much in the way of tracking after the request is submitted. We suggest adding notes to the ILLiad TN anytime the addon takes action on the request so there is a static history of what actions the addon has taken. That way if the request enters a different fulfillment method, such as OCLC, then there is preservation of the past ReShare request number and any other actions that the addon has taken. Otherwise, this information is lost (the ReShare Request ID is overwritten in the ILL number field).

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Addons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Support for Controlled Digital Lending Software and Workflows

    Ability to identify requests that will use the lend-like print method using an owned-to-loan ratio, manage due dates, etc. Details on CDL can be found here: https://controlleddigitallending.org/.

    24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base