ILLiad Ideas

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  1. Canceling Lending request when OCLC request is Cancelled should not cause Connection Manager error

    Currently, if you use the Cancel option to Cancel a lending request when the OCLC status is Cancelled or Record not Found, it will cause a Connection Manager error. While staff can avoid the error by using the routing option to move the request to Cancelled by ILL Staff, it would be helpful if the Connection Manager or the Cancel option could be updated to avoid generating an error so that all Cancellation transactions can be handled in the same manner.

    1 vote
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow API to Add, Remove, and Update records in the UserValidation table

    Stanford U is locally hosted and has a custom job that imports users directly into the Users table. This job will update users based on any change event triggered in the Registrar's database. It creates many users that never end up using ILLiad. We would like a standard method of creating a process that pushes users into the UserValidation table and can update users, regardless of their being in the Validation table or in the Users table.

    5 votes
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    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Consistency with overdue notice schedule settings & disabling notices

    Currently LendingReminderDaysBeforeOverdue and BorrowingingReminderDaysBeforeOverdue adding value of 0 will disable lending reminders. However, in the other keys for scheduling the overdue notices, a 0 value will send the notice on the day the item is overdue.

    It would be helpful if these keys worked the same way and all allowed the ability to disable the notice if you want to send less than three notices with the automated service.

    2 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  4. Move ILLiad to cloud

    It'd be great to replicate the great ILLiad on the web so that staff can work remotely.

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve retrieval of Alma holdings when there are multiple volumes.

    ALMA doesn't have holdings for each volume when there are multiple volumes, so in z39.50 only the most recent volume is pulled up in the search. Is there a way for ILLiad to handle this better? If not within z39.50, then via an addon maybe? (This is from ticket 8080)

    9 votes
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    0 comments  ·  Z39.50  ·  Flag idea as inappropriate…  ·  Admin →
  6. NCIP integration for lending and borrowing

    Integrate the ability to send NCIP messages for both borrowing and lending including support for renewals and recalls into the standard workflow rather than requiring an addon to do so. Settings could be part of the customization manager.

    15 votes
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  7. At Borrowing: Check In From Lending Library, add ability to import New Lender Information from OCLC Policies Directory

    When receiving an item from a new lender, it would be a big time saver to be able to look up a Policies Directory entry by OCLC Symbol and import the address & contact information into a new ILLIad address, and then return to the request check-in without having to rescan.

    11 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Default setting for Accept non-English Set on User Record

    Add a setting to the user records that would apply their selection of Accept Non-English field as the default on all requests from that user

    via Site Visit with WVU

    2 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Improve Database Manager functionality

    Western Washington has discovered an issue where deleting more than one month's worth of Connector Sessions in the DB Manager results in the program appearing "frozen" after the Delete button is clicked. When the staff go to check on it, they get a Windows "Not Responding" message. It would be helpful to see something indicating that it's working, instead of appearing frozen, especially as the deletion process can take quite a bit of time to complete. Alternatively, adjusting the program so it doesn't produce the Not Responding message would also be acceptable. (transcribed by KAK - ZD ticket in admin…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. See last opened request

    Could there be a way to see a list of the last 5 or so requests that a staff person opened? We sometimes forget to place notes or verify a piece of information before it gets routed to the next step. Titles or usernames are not always remembered correctly to find the request again. Even just the last request opened would be helpful.

    4 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  11. Flags - have a popup notice when records with a flag move to a new status

    Flags - have a popup notice when records with a flag move to a new status

    12 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Option to print articles and loans separately in Doc Del

    In Doc Del, have a dropdown choice of printing either articles or loans instead of all. We process these on different floors and it's really handy in Lending.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ability to Delay Notifications Sent from Awaiting Customer Contact queue

    For items that are picked up at the same location where items are processed, the In Transit to Pickup location step adds an additional processing step. However, skipping this step means that patron notifications are sent immediately and often staff do not have time to finish physical processing before patrons arrive at the desk to pick up items.

    Having the ability to set a delay period (e.g. 60 min) between when the request is sent to Awaiting Customer Contact and when the notification is sent would allow staff time to finish physical processing before patrons get the notification.

    10 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 5 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. The ability to increase the font

    The ability to increase the font.

    9 votes
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    1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. AddESPUpdate - Returned for Borrowing requests

    If possible, it would be really nice to have the option to use AddESPUpdate - Returned for Borrowing requests. I currently have an addon that mass-adds tracking numbers that we also use for Borrowing returns, and it would be awesome to be able to automatically update those requests as Returned if they haven't been already.

    2 votes
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    0 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →
  17. Support for New Docline "NLM Unique ID" Requests

    Since New Docline's initial release, NLM has continued to add and refine features. One feature that has changed recently is an improved ability to handle requests based on NLM Unique ID. This is in addition to requests for articles with a PMID and "manual" requests.

    Request by NLM Unique ID is great for requesting print books that NLM owns (since they are such a reliable lender) as well as for all journal articles that are not indexed in PubMed, but for which a journal-level bib record exists in NLM's LocatorPlus catalog.

    In fact, New Docline's "Borrow - Unique Journal ID"…

    2 votes
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    1 comment  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  18. Patron information from Docline requests in Billing Manager invoices

    We are having the issue of a Docline library needing patron names in the invoices we send them. That information is no longer available in billing manager invoices. I understand the privacy issue. I need to know definitively if this cannot be added back or not. Thanks!

    1 vote
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  19. Add a 'Route to Borrowing' button to the Search Results ribbon for DD requests.

    Searches for Borrowing requests include two routing buttons in the upper ribbon, one for routing the request within borrowing, and a second to route the Borrowing request to DD.

    It would be nice to see the reverse on the DD side: a button for routing within DD and a button to route to Borrowing. Currently you can only route DD requests to Borrowing one at a time by opening each individual request to access the routing to Borrowing button.

    1 vote
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  20. Populate new user registration with data from ILS after authentication

    Allows users to login with their Symphony barcode and pin and then pull their existing data from Symphony into the new user registration form for Illiad account to help users complete the form.

    1 vote
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
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