ILLiad Ideas

How can we improve ILLiad?

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  1. Want to print Borrowing Notes specifically on a lending request

    Site would like a way to print the Note or a way to select what notes to print. The problem is that the Borrowing Notes show up first, but other notes show up after that. They want the Borrowing notes to show up on the Print template, but because the Borrowing Notes are not the last note, it does not show up on the Pint template. It would also nice to just have a field called Borrowing Notes and print that.

    4 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make OpenURL smarter to ignore possible blank values

    If a string has a blank value for a field, skip using that field in favor of a later one that does contain a value.

    2 votes
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    0 comments  ·  OpenURL  ·  Flag idea as inappropriate…  ·  Admin →
  3. Strip carriage returns out of email subject before sending

    If an email subject has a field that creates carriage returns (like title), it's failing to send. The carriage returns could be stripped out before sending to avoid errors.

    4 votes
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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  4. Would like a way to automate the resend request process

    Currently, staff have to send an email to the lending library to request a resend. ILLiad doesn't necessarily know that the item has been resent and the original document conflicts with the new version. Also, the message itself for a resend is not in ILLiad or Odyssey or any other system.

    23 votes
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    0 comments  ·  Electronic Delivery  ·  Flag idea as inappropriate…  ·  Admin →
  5. Want option to right-click on status grid and restore hidden queues

    Would like to reinstate one hidden queue without having to return to the default display and start over

    15 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fix the PDF Conversion Failures for resends

    When a patron has looked at an unmediated article receive and notifies us of an incorrect item being received the request gets locked and asking for a resend becomes impossible. Each time we get a PDF Conversion Failed. Please allow patron to view their articles and request a resend of an incorrectly or poorly scanned item.

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Support for multiple renewal requests by web user

    The end user needs to be able to request a renewal more than once. Also, once that renewal has been approved the next time, it should go back to Awaiting Renewal OK Processing, regardless that it has already been at that status once before.

    10 votes
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    2 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  8. Expand shipping tracking addon

    1) to support borrowing and doc del in addition to lending
    2) to use UPS, FedEx, DHL, USPS APIs to show status within client

    10 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  9. Improve normalization of journal titles for copyright searching and counting against rule of five

    Some titles have carriage returns, trailing spaces, and abbreviations that make the rule of five not match. Also, journals change title throughout their run. Should the copyright query count another field like ISSN, OCLC Number, or some other field?

    11 votes
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    0 comments  ·  Copyright  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow lending staff to set a document type which would modify the due date

    For videos etc. the due date is different than standard loans. When the request comes in from OCLC or any other system, we don't yet know what format it is necessarily. But when staff choose that format in the document type field, ILLiad could change the due date to a new value based on a customization key.

    7 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  11. 5 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  12. Have OCLC search default to serials *and* internet resources by default for journals

    Many electronic journals are classified as internet resources versus a serial, so both need to be selected in a search

    4 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow cloned requests to be routed

    Option 1: Add a tracking entry that is created before the routing rule is triggered so that the routing rule can reference the tracking table.

    Option 2: Create a new menu option of Clone and Route that prompts the staff user to pick the new queue.

    4 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  15. When sending ILLiad requests to Aeon, include the library name and address

    The special collections department likes to know which institution is requesting certain items.

    3 votes
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    0 comments  ·  Product Integration  ·  Flag idea as inappropriate…  ·  Admin →
  16. 2 votes
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    1 comment  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  18. When creating new users in the staff client, default to electronic notification options

    Currently, none of the notification check boxes are checked by default on the new user form. Staff have to remember which of the check boxes to check to set a new user to receive all electronic notifications. It would be good to have a setting that made those check boxes checked by default.

    3 votes
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow Z39.50 searches to work with servers that don't support unicode

    Several Z39.50 servers don't support Unicode or non-ASCII characters. If the ILLiad title has those characters in it, the search returns no results. It may be necessary to replace characters with their Latin equivalent before searching.

    3 votes
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    0 comments  ·  Z39.50  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow shared server installations to share a RAPID account (similar to sharing OCLC account)

    When downloading new requests, a certain site code would need to be designated as the primary site for receiving those requests. The requests could then be doled out to other ILLiad sites on the server for fulfillment and all would update that same RAPID account.

    2 votes
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    0 comments  ·  RAPID  ·  Flag idea as inappropriate…  ·  Admin →
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