Skip to content

ILLiad Known Issues

← Atlas Systems

Search known issues

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

115 results found

  1. The CreateUser endpoint in the Web Platform does not support delivery locations for new users.

    The CreateUser endpoint in the Web Platform does not support using a valid delivery location for a new user's NVTGC field.

    Bug# 13156

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Platform  ·  Admin →

  2. Addons using Chromium may behave poorly on certain high-dpi setups.

    Addons using Chromium may encounter an issue that causes the visible portion of the browser window to temporarily shrink when scrolling if using a high-dpi monitor or a multi-monitor setup with different dpi settings between them.

    Bug# 13103

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Addons  ·  Admin →

  3. The "Cancel - Return to Logon" button on the NewAuthRegistration.html page doesn't return users to the logon menu

    Clicking the "Cancel - Return to Logon" button on the NewAuthRegistration.html page doesn't allow users to stop the request form and return to the logon menu.

    Bug# 12648

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  4. Broken Terms and Conditions Link on Borrowing Request Form

    The link to the TRS Terms and Conditions webpage is broken in the Process Copyright ribbon and on the Borrowing Request Form Copyright tab.

    Workaround: Update the CCCHomePage key in the Customization Manager with the link to the Copyright Clearance Center's homepage to ensure that the link does not break due to URL changes: https://www.copyright.com/

    Bug# 12120

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Admin →

  5. Reprints Desk Unmediated Server Addon imports Estimate ID instead of Order ID

    When using the Reprints Desk Unmediated Server Addon, the Estimate ID is sometimes added to the ILL Number field instead of the Order ID.

    Bug# 11345

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Addons  ·  Admin →

  6. ILLiad does not load new DOCLINE scripts that are installed by the auto-updater

    When ILLiad loads individual DOCLINE scripts for execution, it is loading the copies of the scripts located in Program Files that are not updated by the auto-updater. This means ILLiad loads the old DOCLINE scripts instead of the new ones, even after the auto-updater has run.

    Workaround: Replace the contents of C:\Program Files (x86)\ILLiad\Docline\ with the contents of C:\ProgramData\ILLiad\Docline after the auto-updater installs the new scripts.

    Bug# 11198

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Admin →

  7. AtlasPDF distorts aspect ratios when converting TIFF to PDF

    When receiving a TIFF, the TIFF is resized to 8.5x11" and forced into portrait orientation after converting to PDF.

    Bug# 9690

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Odyssey Manager  ·  Admin →

  8. Duplicate classes on Lending pages

    ILLiad Lending datarowDefaultRequest and includeTransaction menu contain duplicate classes.

    Bug# 10147

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  9. Empty persist value string

    An empty string would be produced when the persist value drop-down in the atlasUtility.js due to the handling of the double-quotes.

    Bug# 10061

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  10. Resent documents are not overwriting previously delivered Odyssey PDFs

    Bug# 9673

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Odyssey Manager  ·  Admin →

  11. Fields marked as none when they should be hidden

    ​On user pages, delivery methods and "web" fields are set to display 'none' when the correct attribute needs to be:

    <input type=hidden...

    Bug# 8653

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  12. Extra undelete icon in Action menus

    There is an extra span in include_TransactionMenu.html and any HTML files with the undelete button in the Templates folder.

    Workaround- change this:

    <a class="btn btn-light <#TRANSACTION field='RequestActionAllowed' name='UndeletePDF' disabledValue='hidden'>"href="<#ACTION action='21' type='11'>&Value=<#TRANSACTION field='TransactionNumber'>" class="menuUndeletePdf">
    <span aria-hidden="true" <span class="fa-stack" style="vertical-align: top;">
    <span class="fas fa-trash-alt fa-stack-1x"></span>
    <span class="fas fa-ban fa-stack-2x text-danger"></span>
    </span> Undelete Item
    </a>

    To this:

    <a class="btn btn-light menuUndeletePdf <#TRANSACTION field='RequestActionAllowed' name='UndeletePDF' disabledValue='hidden'>"href="<#ACTION action='21' type='11'>&Value=<#TRANSACTION field='TransactionNumber'>">
    <span aria-hidden="true" class="fa-stack">
    <span class="fas fa-trash-alt fa-stack-1x"></span>
    <span class="fas fa-ban fa-stack-2x text-danger"></span>
    </span> Undelete Item
    </a>

    Bug# 9309

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  13. Blocked user status line styling is inconsistent

    The default blocked user page needs to be updated to consistently look like other pages.

    Bug# 7682

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  14. Drop-downs missing options in the web pages

    Some drop-downs in the ILLiad default pages are missing options.

    Workaround - To add these options back into the default pages change this:

    <select id="AcceptAlternateEdition" name="AcceptAlternateEdition" size="1" class="custom-select mr-sm-2">
    <option selected><#PARAM name='AcceptAlternateEdition'></option
    <option>No</option>
    </select>

    To this:

    <select id="AcceptAlternateEdition" name="AcceptAlternateEdition" size="1" class="custom-select mr-sm-2" data-persistedValue="<#PARAM name='AcceptAlternateEdition'>">
    <option>Yes</option>
    <option>No</option>
    </select>

    Bug# 9383

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  15. Thesis saves request type as Article, even if the item is a loan

    v9.1
    Bug# 7323

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  16. ILLiad Client Overdues null reference exception error

    In OverduesList.cs, the gridViewRequest_CustomColumnDisplayText function may throw a null reference exception when it attempts to call ToString() on e.Value.

    Bug# 8564

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Admin →

  17. Blank Password in Client Forms Prompts Error Message

    A blank error message pops up when you:

    1. Open ILLiad Client
    2. Enter a valid username
    3. Leave password blank
    4. Attempt to login

    Bug# 8363

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Admin →

  18. DLL shows incorrect date/time on transaction notes

    The date shows up correctly in the client and the database but not in the transaction notes.

    v9.1
    Bug# 7847

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  19. Special characters in URL break search for Get It Now ILLiad addon

    Special characters/diacritics in the Author or Title field of a transaction will break the search for the Get It Now addon. The characters appear as they should in the client, and the URL works outside of ILLiad, but when left in the fields the search breaks. Once the characters are removed/replaced it works fine.

    Bug# 7600

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Addons  ·  Admin →

  20. Adding new lines to the web alerts breaks the alert

    When adding carriage returns, it breaks the JSON parse.

    Workaround: Use a <br> tag before starting a new line to ensure the alert will display properly.

    v9.1
    Bug# 7172

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
1 3 5 6

ILLiad Known Issues

Categories

Feedback and Knowledge Base

(thinking…)