Client work form leaves phone/fax & email blank
Closed due to not being an ILLiad bug.
OCLC has confirmed an issue with constant data for email and phone/fax fields in the web service. They are expecting to have a fix in their December release. In the meantime, Heather’s workaround in the comments below should help anyone relying on those fields from ConstantData.
Heather Black commented
A workaround for this issue is available through the Workformapping in the Customization Manager. See details here: https://support.atlas-sys.com/hc/en-us/community/posts/360050022954-Adding-Email-and-Fax-Information-to-Constant-Data-for-OCLC-Requests