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1. Lender password change from client only changes the password for NVTGC logged into client

   When a user changes a Lender's password from the ILLiad client, it only changes the password for the NVTGC that the user is logged into the client under, instead of changing it for all NVTGCs. As a result, the lender may be able to log into the client under that particular NVTGC but unable to log into the web.

   We don't think this is a bug. It is currently working as desired (if you are using LenderAddressesALL and views to have your own list of lenders, it should only be updating the password for your lender). KB created for the suggested use case (https://support.atlas-sys.com/hc/en-us/articles/1500000433001).

   v9.0 & 8.7
   Bug# 4436

   When a user changes a Lender's password from the ILLiad client, it only changes the password for the NVTGC that the user is logged into the client under, instead of changing it for all NVTGCs. As a result, the lender may be able to log into the client under that particular NVTGC but unable to log into the web.

   We don't think this is a bug. It is currently working as desired (if you are using LenderAddressesALL and views to have your own list of lenders, it should only be updating the password for your lender). KB created for the… more

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   0 comments  ·  Web Interface  ·  Edit…  ·  Delete…  ·  Admin →
   closed  ·  AdminSara Juel (Access Services Product Manager, Atlas Systems, Inc.) responded

   Closed due to desired functionality can be achieved if you are using LenderAddressesALL and views to have your own list of lenders. The info was added to the following KB: https://support.atlas-sys.com/hc/en-us/articles/1500000433001