ILLiad Ideas

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  1. Integrated OpenAthens Support

    Build in support for OpenAthens without the use of Shibboleth or EZProxy.

    9 votes
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    2 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Deliver accessible PDFs via Odyssey--i.e. run PDFs through software to OCR before delivery

    Our campus wants us to deliver accessible PDFs for faculty who post files online for classes. Many libraries scan as images and deliver via Odyssey as part of the scanning process. They don't have opportunity to OCR files before delivery.

    104 votes
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    22 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Have Chrome (or FireFox) be the ILLiad default browser

    Several of our library's databases don't play nice with IE anymore, so when searching for an article while in ILLiad, we have to cut and paste the link into another browser before we can continue the search. This would (hopefully) be eliminated if IE were not the default browser.

    100 votes
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    10 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Do not move completed requests to Cancelled by ILL Staff when disavowing users

    When a user is disavowed, it makes sense to cancel all outstanding requests so that they are not processed. It does not make sense to move completed requests (in queues Request Finished or Delivered to Web) to Cancelled by ILL Staff. This skews statistics.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improvement to Borrowing Turnaround Times Report

    Currently, the report is generated with Articles, Loans, Overall, and Overall w/ Manually Processed tabs. The Articles, Loans, and Overall tabs are generated with the data of transactions that are automatically processed. What we need is a way to generate this same report with all of the articles regardless of automatic or manual processing (same with loans). With this data being lumped into the Overall w/ Manually Processed tab it is unhelpful when trying to discover total articles or loan turnaround times (not both together).

    What is most desired is a way to decide if the report is generated with…

    5 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  6. Extend database field length for ISSN

    Extend the max field length for the ISSN/ISBN field beyond 20 Characters. Users sometimes copy/paste an ISBN with a prefix (e.g. ISBN: 1234567891234). If they do that with a 13-digit ISBN, the last digits are cut off.

    6 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  7. Maintain updates with Rapid and update to current Rapid API

    Continue to work with Rapid and keep API up to date to allow Rapid & RapidR enhancements to work with ILLiad.

    51 votes
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    3 comments  ·  RAPID  ·  Flag idea as inappropriate…  ·  Admin →
  8. Enable credit card payments in ILLiad

    I noticed that Aeon can accommodate credit card payments. For our purposes it would be great if ILLiad do the same. We have a home grown tool that allows individuals and companies not affiliated with our institution or another academic institution to place requests for copies of articles or to borrow books. We facilitate these transactions via web forms and credit card payment through cybersource (a 3rd party secure payment system). Essentially, we would like to be able to manage these types of requests in ILLiad.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Include more high contrast skins in ILLiad

    Customer requests more high contrast skin options for ILLiad. "in general if there is a dark background a light font is better. Dark on dark is difficult to read." More details and pictures in ticket 8724.

    21 votes
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    6 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  10. Remove trim function from ILLiad web password login

    When users log into ILLiad web form to make requests or manage their Illiad account, the ILLiad.dll is trimming spaces from the beginning and end of the password entered. Through LDAP we use our campus Active Directory credentials to let users log into ILLiad. Our campus now has active directory password requirements of including a space (to create a pass phrase). Some users are choosing to put the space at the beginning or end of their password, and because ILLiad is trimming spaces, they cannot log into ILLiad. I don't think ILLiad should be altering passwords entered by the patrons…

    3 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add “Accessibility Required” or “OCR Required” to the checklist under Accept Alternate Edition.

    We are seeing an increasing demand for high quality OCR’d copies for accessibility needs. We need an easy way to include this information with the request when it is sent to a potential lender.

    39 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Limit Number of Library Symbols added to the Lending String with Custom Holdings

    Add ability to customize the number of libraries that are added when using Custom Holding to create the Lending String.

    Many libraries want to create shorter lending strings (less than fifteen) so that requests are not out for potentially weeks before being filled. Currently, in order to create shorter lending strings you have to manually add library symbols or remove library symbols after using custom holdings to auto-generate a string.

    4 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  13. One result per TN in custom search

    There should be an easy way to make it so that when you perform a custom search you only see one search result per TN. We often use the custom search to find all of the requests that match a certain criteria and having multiple results for the same transaction is not helpful.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Address validation for shipping

    UPS and FedEx will charge for address corrections. https://www.ups.com/us/en/help-center/sri/glo-addcorr.page
    https://www.franklinparcel.com/what-is-an-address-correction-charge/

    Would be nice to have an address validation app to check addresses and flag incorrect addresses for review before shipping to save on address correction

    40 votes
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    5 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  15. Eliminate extranneous shipping labels for multi-piece loan transactions

    For Lending Loan Shipping Labels, and Borrowing Return Shipping Labels, we only need ONE shipping label per transaction. As is, if we ship a 4-volume set under one transaction number, we get 4 shipping labels. This means that each time we print, we either have to discard extra labels, or take the time to delete the extra labels from the print document.

    31 votes
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    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Option to disable borrowing overdue notices on closed days

    It would be helpful if libraries could choose to suppress sending borrowing overdue notices to patrons on days when the library and/or ILL office is closed. We do not check for ILL returns on Saturdays or Sundays, and on Monday morning we backdate everything returned over the weekend to Friday. However, patrons are regularly annoyed/alarmed to receive an overdue notice on Saturday or Sunday when they've already returned the item. We do indicate that this is nothing to worry about in our email template, but not everyone reads the entire email, unfortunately.

    3 votes
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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  17. More ItemInfo and UserInfo fields

    Consider increasing the number of ItemInfo and UserInfo fields to more than 5 each. We have already used up all of the ItemInfo fields and have had to re-purpose existing fields to collect the additional information we need in our borrowing requests.

    2 votes
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    0 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow staff to mass email patrons based on status or other criteria

    Allow staff to send an email to ILLiad users based on status or department, etc so that they could send out one email to many people to announce updates, new services, request feedback/survey. Ex. I am going to install ILLiad 9 on Thursday and we will be down for 3 hours. I'd like to email all of the Faculty to let them know and also warn them that they will need to change password upon login.

    40 votes
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    3 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  19. Bring Back UNDO Shipped for all requests

    Is it possible to have the ability to UNDO Shipped brought back, or have another way to undo a request?

    10 votes
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    2 comments  ·  Staff client  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to suspend patron from loans while still allowing requests for article copies.

    We have users who cannot be trusted with book loans, but I still want them to be able to request articles. I'd like a way to block loans but not articles.

    24 votes
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    3 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
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