We need a setting which prevents a user from booking simultaneous or overlapping appointments in two reading rooms at the same time.

I would also like to see cancelling an appointment not auto route a request to request finished. I would rather see it disassociated with an appointment so that staff can route / clone appropriately.

Appointment fields are not currently available in the data source for PrintCallslips. Sites would like to add StartTime, StopTime, and ReadingRoom.

Could we have a notification pop up when someone makes a new appointment, the same way we get notices when a patron makes a new request, submits a photodup request, or creates a new account?

In the appointment dropdowns in the client, all appointments display with the oldest at the top. Past appointments (prior to the current date) should be hidden so staff only choose from future appointments.

It would be helpful if the signed-in users panel displayed the current time duration for a user's appointment so that staff would be easily reminded of each user's time limit

Right now it looks as if a user logged in through the web will see their own appointments displayed in order from earliest (including past appointments) to latest. I imagine that as our frequent users return, this might get annoying for them - since they'd have to scroll and scroll to reach more recent/upcoming appointments.

Is there a way to let patrons change the order in which they display, or to toggle on/off "active" (current and upcoming?) appointments the way you can for "active" requests?

It would be really helpful to automatically generate appointment confirmation emails (when an appointment is made) & reminder emails (the day before an appointment)

In the Appointments tab, agenda view, you can currently see the researcher's name, user name, time slot, and number of requests. It would be helpful for there to also be an indication of their clearance status (perhaps with a column for cleared/not cleared, or by using a different text color or background shading for the different statuses). That way, it would be easy to look at the day's researchers and get a feel for how many are new, versus returning. Perhaps clearance status can show up in all the available views if possible.

It would be great if we had the option to set global request limits as well as appointment specific request limits. Ie, a user may be limited to 20 requests total, but only 5 of those could be for one appointment.

Include a staff note field in the appointment window for internal information (Table number, people working together, etc.)

On the Appointments tab, show the Appointment Name in the row where the user's appointment displays and add Appointment Name to flag on hover.

Allow more nuance in appointment configuration to set some days as appointment-only and allow other days to still be open by scheduled date or not require an appointment.

It would be great if researchers could cancel their own appointments within the minimum lead timeframe.

It would be helpful is users could toggle between reading rooms in the appointment booking calendar. It's confusing to have to select which reading room first then bring up the calendar. It should just be in one place. Thanks!

• possible to send only on 1st request per day
• key to turn on or off

This request is from Boston Public Library. When the patron schedules an appointment, after selecting the box of time, the appointment window appears where the patron can enter an appointment name and start and stop times. They would like for the Appointment Name field to be listed after the start and stop time boxes because the time boxes are required fields, so they would like the patron's attention on those fields. The Appointment Name is not required, and it is a little confusing to the patron as to what the patron should name the appointment.

An option to show patrons which requests they have linked to an appointment in the "Outstanding Requests," "All Requests" etc. lists would be great.