Currently, each search box on the dashboard (users, requests, actviites) has to be reset/cleared individually or by clicking the reset option from the bottom half of the search button. It would be convenient to provide a "clear all" option from the quick access toolbar that would quickly reset all search boxes to blank.

In the Customization Manager, it is possible to create User, Transaction, and Activity type emails. However, the Activity emails are not accessible from the client once created. The only Activity email is the template.

These emails should either be made available from the Activity details or the option should be disabled.

The current Signed In Users grid is pretty limited. It would be nice if more or all of the Users table columns could be used in this grid. Fields such as UserInfo fields, Status, Department, etc. could all be useful info at a glance in the grid.

When you open an activity, and then open the request grid, I really want to be able to select multiple requests from this grid, and print those call slips.

And, I don't always necessarily want to print all call slips in an activity. Some might be offsite, others in the vault, others I just need to look at first in making decisions about a class...I don't always want to print them all.

When I export to a spreadsheet, the date columns (transaction date & scheduled date) are not formatted as dates and can't be changed in excel! This always worked perfectly in the past and has just recently changed.

Having the ability to upload multiple attachments per transaction would be nice. We don't use attachments specifically because we can't upload multiple items.

From: https://support.atlas-sys.com/hc/en-us/community/posts/360025469653-Multiple-attachments-per-transaction-user

Sometimes the Print Callslip button is clicked inadvertently, but if the user cancels the printing action, the request is still routed to In Item Retrieval. Staff have to then search for the request to route it back to its earlier status.

Sometimes library users asking Special Collections reference staff a reference question by e-mail find it useful to attach a file to the e-mail; for example some photograph or a scan of a document which they refer to in their e-mail. Library staff using Aeon when answering that reference question may find it useful to see the attachment, but the Aeon Reference e-mail module is not currently able to support file attachments; they are stripped out and converted to unintelligible masses of characters.

Requests placed via external requesting (especially from ArchivesSpace) are unable to be turned into photoduplication orders. Patrons or staff must clone the request to a copy order, which creates confusion with duplicate requests.

Can this be extended to “Select multiple users in Staff Client to apply settings in bulk”? We needed to add “Can Logon to Web as Patron” to 40+ staff accounts, which was a lot of clicking.

Our users would like the ability to extend/renew their holds online. We currently extend holds upon request in the reading room but for off-site materials it would be helpful for users to be able to do this without visiting the reading room.

Review API and systems for requesting with Aeon

There is currently no way (outside of the anonymization function) to remove a user image if staff accidentally upload the wrong image or a patron requests removal of their image. Sites would like the option to remove images (with tracking).

When an invoice is generated in Aeon, it's made visible for the patron to approve in the web. But there is no option for patrons to cancel that request if they do not wish to approve the invoice.

Add a link in the web interface menu with a table limited to the Orders that have been Completed

Many sites have different workflows for various types of activities. It would be useful to allow routing rules to use the Activity table.

An example would be for Exhibits. These activities often have additional workflow steps and are checked out for longer. It would be useful to use a routing rule to route activity requests for exhibits to custom exhibit queues.

Another example is to narrow the routing to a custom offsite request queue only if requests for a specific activity type should go to the custom queue.

For requests coming from ArchivesSpace using the plugin, add validation on the checkboxes in the list for user review, so requests can't be submitted unless checkboxes are checked.

Some sites are required to have all client updates performed by IT staff, which must be scheduled in most cases. It would be nice to have an option to disable to update prompt in such cases so that staff are no longer prompted.