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  1. Preventing users from booking simultaneous appointments in two reading rooms

    We need a setting which prevents a user from booking simultaneous or overlapping appointments in two reading rooms at the same time.

    3 votes

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    2 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Cancelling an appointment shouldn't automatically cancel requests

    I would also like to see cancelling an appointment not auto route a request to request finished. I would rather see it disassociated with an appointment so that staff can route / clone appropriately.

    7 votes

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    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Add appointment fields to data source for PrintCallslip

    Appointment fields are not currently available in the data source for PrintCallslips. Sites would like to add StartTime, StopTime, and ReadingRoom.

    22 votes

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    7 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Popup Notice for New Appointments

    Could we have a notification pop up when someone makes a new appointment, the same way we get notices when a patron makes a new request, submits a photodup request, or creates a new account?

    7 votes

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    1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Hide past appointments in appointment dropdown on request form in the client

    In the appointment dropdowns in the client, all appointments display with the oldest at the top. Past appointments (prior to the current date) should be hidden so staff only choose from future appointments.

    4 votes

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    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 5 votes

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    1 comment  ·  Database  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Add Appointment Info to Signed-in User details

    It would be helpful if the signed-in users panel displayed the current time duration for a user's appointment so that staff would be easily reminded of each user's time limit

    7 votes

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  8. Appointment display options for patrons

    Right now it looks as if a user logged in through the web will see their own appointments displayed in order from earliest (including past appointments) to latest. I imagine that as our frequent users return, this might get annoying for them - since they'd have to scroll and scroll to reach more recent/upcoming appointments.

    Is there a way to let patrons change the order in which they display, or to toggle on/off "active" (current and upcoming?) appointments the way you can for "active" requests?

    10 votes

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    1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Automatic appointment confirmation & reminder emails

    It would be really helpful to automatically generate appointment confirmation emails (when an appointment is made) & reminder emails (the day before an appointment)

    15 votes

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    2 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Clearance status in the Appointments tab in the client

    In the Appointments tab, agenda view, you can currently see the researcher's name, user name, time slot, and number of requests. It would be helpful for there to also be an indication of their clearance status (perhaps with a column for cleared/not cleared, or by using a different text color or background shading for the different statuses). That way, it would be easy to look at the day's researchers and get a feel for how many are new, versus returning. Perhaps clearance status can show up in all the available views if possible.

    2 votes

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  11. Appointment Based Request Limits

    It would be great if we had the option to set global request limits as well as appointment specific request limits. Ie, a user may be limited to 20 requests total, but only 5 of those could be for one appointment.

    21 votes

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    4 comments  ·  Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Staff note field in appointment

    Include a staff note field in the appointment window for internal information (Table number, people working together, etc.)

    10 votes

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    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Add appointment name to appointment calendar display in client

    On the Appointments tab, show the Appointment Name in the row where the user's appointment displays and add Appointment Name to flag on hover.

    3 votes

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    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Allow appointments to be set for certain days only while leaving other days open for scheduling via scheduled date

    Allow more nuance in appointment configuration to set some days as appointment-only and allow other days to still be open by scheduled date or not require an appointment.

    4 votes

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    1 comment  ·  Admin Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Activities - include Activity ID in activities tab view of active activities

    The University of Pittsburgh has adapted the batch import template to allow for the import of requests into more than one activity. They did that by adding the activity ID field to the template. It would be easier to get the activity IDs if they were included in the fields that display when a staff person clicks on the Activities tab in the staff client and views the current activities. From this view, the table can be exported to Excel. It would be helpful if the activity ID was included in the export. The Activity ID field is not currently…

    2 votes

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  16. Allow researchers to cancel their appointments up until their appointment time

    It would be great if researchers could cancel their own appointments within the minimum lead timeframe.

    8 votes

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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Allowing users to toggle between reading rooms in the appointment booking calendar

    It would be helpful is users could toggle between reading rooms in the appointment booking calendar. It's confusing to have to select which reading room first then bring up the calendar. It should just be in one place. Thanks!

    1 vote

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  18. Created automated email to send to user when new request is submitted

    • possible to send only on 1st request per day
    • key to turn on or off
    2 votes

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  19. Appointments - in the web interface, relocate the Appointment Name field to below start/stop boxes

    This request is from Boston Public Library. When the patron schedules an appointment, after selecting the box of time, the appointment window appears where the patron can enter an appointment name and start and stop times. They would like for the Appointment Name field to be listed after the start and stop time boxes because the time boxes are required fields, so they would like the patron's attention on those fields. The Appointment Name is not required, and it is a little confusing to the patron as to what the patron should name the appointment.

    1 vote

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  20. Add associated appointments to info displayed in request lists

    An option to show patrons which requests they have linked to an appointment in the "Outstanding Requests," "All Requests" etc. lists would be great.

    10 votes

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