Aeon Known Issues
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Email From Address and From Name values are not populated from template values when sending e-mails
When sending templated emails from the Aeon Client, the From Address and From Name are set to the default values in the LocalInfo Table or EmailFromAddress/EmailFromName customization keys instead of the values specified in the email template.
Bug# 13531
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Duplicate Requests in Aeon by double clicking submit button
Users can submit duplicate requests through external requesting by rapidly clicking the submit button.
Bug# 4702
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1 vote
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Aeon System Manager will not pick up newly created custom queues until restarted
The Aeon System Manager caches the list of queues when started instead of checking and updating the list of queues periodically. This can lead to problems if custom queues are created for an addon as those newly created queues will not be available until the System Manager restarts.
Bug# 15370
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Aeon CaiaSoft server addon may experience random connection timeouts
Version 1.1.2 of the Aeon CaiaSoft addon sometimes experiences random connection timeouts and leads to the addon no longer picking up the MonitoredStatus queue. The following error will then display in the System Manager logs:
"ERROR AtlasSystems.Addons.Aeon-CaiasoftRemoteStorage - An error occurred while processing the Caiasoft offsite request:The wait operation timed out"
Bug# 15344
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Errors that prevent the appointment scheduling tool from loading also affect other areas of the Client
If an error prevents the appointment scheduling tool in the Client from loading, this will also cause other areas of the Client to become unusable until the underlying error is resolved.
Bug# 15330
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Aeon Client becomes unusable if an appointment is created with an invalid username
If an appointment is created with an invalid username, this will prevent both the appointment scheduling tool and other parts of the Client such as the list of queues from loading.
Note: If you experience this bug, please submit a ticket for Atlas Support to resolve the underlying invalid data issues.
Bug# 15329
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"Skip to main content" link remains invisible when focused on in certain browsers
The "Skip to main content" link remains invisible when it is focused on using the keyboard in certain browsers including Chrome and Safari. The link appears as intended in Firefox.
Bug #15254
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Edit option within the Transaction Menu can still be activated by keyboard when disabled
When the Edit action is not allowed for a request, the button is visually disabled and made un-clickable within the Transaction Menu options but can still be activated using the keyboard, which takes the user back to the main menu page with a status message.
Bug #15246
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Non-US regions cannot create entries in the ScheduledClosures table
Entries can not be added to the ScheduledClosures table for servers set to a non-US region.
Bug# 14878
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Adding Appointment tab without any reading rooms configured crashes Aeon Client
Attempting to add the Appointment tab when customizing the Client layout will cause the Client to freeze/crash if no reading rooms have been configured in the Customization Manager.
Bug# 14767
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Creating or deleting the only reading room configured for appointments while the Aeon Client is open causes errors
If the Aeon Client is opened at a time when no reading rooms are configured for appointments in the Customization Manager, creating a reading room with the Client still open and then attempting to refresh the Client results in the following error:
ERROR AtlasSystems.Aeon.Program - A thread exception has occurred.
A similar error occurs if the Client is opened at a time when one reading room is configured for appointments in the Customization Manager, and that reading room is deleted while the Client is still open:
ERROR AtlasSystems.Aeon.FormMain - Failed to process refresh request.
The Client will need to be…
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Request callslips cannot be printed from an Activity record if any Transaction or Activity context-type custom fields are defined
Using the "Print Callslips for Requests Awaiting Processing" dropdown option from the "Print Callslips" button on an Activity record results in the following error if any custom fields are defined in the CustomFieldDefinitions table:
"An error occurred while attempting to print callslips (Ambiguous column name 'Activity ID'. "
Workaround: Print the callslips for Activity requests from the Awaiting Activity Processing queue or individually from each request record.
Bug# 14570
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<#OPTION> web tag cannot be used to automatically generate a list of checkbox options for CustomDropDown-type custom fields
Using the <#OPTION> web tag to automatically generate a list of checkbox options for a group defined in the CustomDropDown table does not work if the group is a CustomDropDown-type field defined in the CustomFieldDefinitions table.
Bug# 14532
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Cloning a photoduplication request in the web creates a non-photoduplication request
Cloning a photoduplication request from the web interface will take the user to the default request form for a non-photoduplication request.
Bug# 14459
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Small notes in Aeon can be easily missed by screen readers
Small notes are located outside the label for fields on web forms where they are still accessible by screen readers but are not read out automatically like they would be if located inside the label. This can lead to screen readers skipping these notes unknowingly.
Bug# 14420
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OtherHeaders property used on SMTP.config does not function as expected.
The OtherHeaders property used on SMTP.config is set initially but is then overwritten and will not function as expected, which can lead to issues with configuring emails.
Bug# 14378
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Screenshots submitted through the Feedback form are clipped incorrectly on high-DPI monitors
Screenshots submitted through the Feedback form of the Client will be clipped incorrectly on high-DPI monitors.
Bug# 14333
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Filtering/sorting requests by appointment start or stop time breaks results
Trying to filter or sort requests associated with an appointment by either their start or stop time in the grid view breaks the results and changes the grid to a blank page with an orange X over it.
Bug# 14166
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Cannot select the current date when adding attendance count to an activity
Selecting the current date when adding attendance count to an activity throws an error stating that the date cannot be in the future.
Aeon v5.1
Bug# 13930
0 votes