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97 results found

  1. Creating requests from file fails when custom fields are included

    Creating requests from a spreadsheet file in the Aeon Client will fail when user-defined custom fields are included in the spreadsheet.

    Bug# 23597

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    1 comment  ·  Staff Client  ·  Admin →
  2. Duplicate Requests in Aeon by double clicking submit button

    Users can submit duplicate requests through external requesting by rapidly clicking the submit button.

    Bug# 4702

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  3. 1 vote

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  4. Aeon.dll can get caught in a logon loop when submitting external requests

    When external requests are submitted to Aeon with the action specified by query parameters (Action=11&Type=200), this will lead to a logon loop on logon2.html when the user does not have an active web session.

    As a workaround to this issue, there is a new recommended approach for submitting external requests that uses the AeonForm field to specify the ExternalRequest and does not use the action query parameters causing the logon loop issue. For details on implementing the new approach, see the "Aeon Form Fields" section of the External Request Endpoint documentation.

    Bug# 26336

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    0 comments  ·  Web Interface  ·  Admin →
  5. System alerts in Aeon Client do not check for emails with the Appointment EmailType

    Emails with the EmailType “Appointment” do not display in the System section of the Aeon Client dashboard.

    Bug# 26272

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    0 comments  ·  Staff Client  ·  Admin →
  6. Aeon API can experience connection exhaustion with the database

    The Aeon API can sometimes experience connection exhaustion with the database, which can lead to 500 errors in the API.

    Bug# 26032

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    0 comments  ·  Aeon API  ·  Admin →
  7. Invalid End Date can be entered on the Appointment form in Aeon Client

    Manually confirming or unconfirming an appointment via the Appointment form in the Aeon Client will save any other changes made to the information on the form without enforcing data validation, which can lead to the following error loading appointments in the Client if an invalid End Date was entered and saved:

    “Error refreshing appointments
    Error in the End mapping
    Some appointments could not be loaded. Please contact support.”

    Bug# 26376

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    0 comments  ·  Staff Client  ·  Admin →
  8. The Atlas Authentication Portal is missing the log configuration file

    The Atlas Authentication Portal has support for logging, but is not currently distributed with the necessary App_Data folder and log.config file to enable logging.

    Bug# 26220

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    0 comments  ·  Web Interface  ·  Admin →
  9. Z39.50 may duplicate item records for holdings

    Z39.50 will pull in any hardcoded holding elements in the XML for a holding record, which can cause the first item listed in the record to be duplicated in Aeon.

    Bug# 25965

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    0 comments  ·  Z39.50  ·  Admin →
  10. Ampersands in Aeon usernames cause errors when using the Aeon web interface

    When an Aeon user has an ampersand (&) in their username, this causes the following error to display in the Aeon web interface when that user attempts to view or edit a request: "You may only manage transactions that were created by you or for you by your proxy."

    Bug# 24184

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    0 comments  ·  Web Interface  ·  Admin →
  11. Appointment merge fields can cause errors when printing callslips for activities

    If merge fields containing appointment-related data are added to the PrintCallslip.docx print template, the Aeon Client will throw an "Invalid Merge Field" error when attempting to print callslips for activities.

    Bug# 23929

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    0 comments  ·  Printing  ·  Admin →
  12. Requests may go to the wrong status when resubmitted from the Aeon web interface

    When a request is resubmitted from the Aeon web interface either through cloning or by using the option to convert the request into a photoduplication request, the new request may not be put into the same status as that of the original request since Aeon will always set it to the first status it finds in the Queues table that uses the same StateCode as the original request's status.

    Bug# 23628

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    0 comments  ·  Web Interface  ·  Admin →
  13. Editing an appointment on the web forces manual confirmation

    An appointment must be manually confirmed/re-confirmed after it is edited on the web, even when the option to auto-confirm appointments has been enabled for the reading room in the Aeon Customization Manager.

    Bug# 24074

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    0 comments  ·  Web Interface  ·  Admin →
  14. Byte arrays passed to .NET methods are converted to null due to an NLua bug

    Byte arrays (often referred to as Byte[] in Microsoft's .NET documentation) passed from Lua to .NET methods are converted to null, causing those .NET methods to fail when included in addon code.

    This is a known NLua bug present in the version of the NLua component used by the Aeon application, detailed here: https://github.com/NLua/NLua/issues/438.

    Bug# 24019

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    0 comments  ·  Addons  ·  Admin →
  15. Applying service packages to photoduplication requests causes errors

    Global service packages cannot be applied to photoduplication requests in the Aeon Client and will result in an error. Non-global service packages may also result in an error when applied.

    Workaround: Apply a global service package to trigger the error, then apply a non-global service package to the request. This will allow the non-global service package to be applied. There is currently no workaround for applying global service packages to requests.

    Aeon 5.2.

    Bug# 23473

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    0 comments  ·  Staff Client  ·  Admin →
  16. HTML5 client-side validation is not supported on the Saved Requests web page

    Client-side HTML5 validation (e.g., the 'required' attribute) cannot be used for fields on the Saved Requests web page (ViewUserReviewRequests.html).

    Bug# 22300

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    0 comments  ·  Web Interface  ·  Admin →
  17. Color contrast issues on the Aeon Options form when using certain skins

    The panel on the left of the Options form in the Aeon Client does not change color based on the Client skin selected and the links on the Resources tab have poor color contrast when using the Office 2016 Dark skin.

    Bug# 22246

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    0 comments  ·  Staff Client  ·  Admin →
  18. Email routing allows requests to be routed to incorrect state codes

    Email routing allows activity requests to be routed into non-activity queues and internal routing controls will not be applied to move the request into the proper activity queue.

    Bug# 21755

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    0 comments  ·  Email  ·  Admin →
  19. JavaScript console error may occur when using the appointment scheduling web interface

    After typing a date manually into the Appointment Date text field on a web request form, pressing the TAB key or clicking the mouse to move focus elsewhere will return a JavaScript console error in the web browser.

    Bug# 19926

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    0 comments  ·  Web Interface  ·  Admin →
  20. JavaScript console error may occur when using the appointment scheduling web interface

    After typing a date manually into the Appointment Date text field on a web request form, pressing the TAB key or clicking the mouse to move focus elsewhere will return a JavaScript console error in the web browser.

    Bug# 19926

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    0 comments  ·  Web Interface  ·  Admin →
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