ILLiad Known Issues

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Odyssey Manager creates blank pdfs

    Odyssey Manager fails to convert large TIF files of approximately 1 GB to PDF. The log does not indicate a problem but shows the process occurring in just a few seconds.  The resulting PDF file is blank.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Odyssey Manager  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Unable to modify some ZServer configuration fields in Customization Manager for MARC records

    If a Z39.50 server configuration is set to use MARC  holdings, the availability fields become read-only. If you need to edit the availability fields, please contact your support representative so they can edit directly in database for you. v8.7 and v9.0

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customization Manager  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Some unicode characters are not properly encoded on OpenURL submissions if the user must log in first.

    This seems to be a new issues introduced in ILLiad 8.7 when we switched to Delphi XE 8. To reproduce, submit an OpenURL request using the included URL both with and without a session. When you're already logged in, the cyrillic characters are rendered correctly in the author field and a ligature is used in the title. If you don't have an active session and are sent through the logon2 page, those fields will be rendered as ?s or boxes, indicating a problem with the form state encoding. I confirmed this URL worked correctly on ILLiad 8.6.x and earlier.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  2 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Request cloning from the staff client will always set the RequestType to Article

    Repro Steps
    1. Open a loan request in the staff client
    2. Clone the request. The behavior is the same regardless of cloning to same user or different user and if the request is/is not opened after the process is completed.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. UTF-8 characters are not decoded properly in some cases

    For OpenURL requests, if the patron already has an active websession and do not have to log in the characters are correctly translated.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Certain fields marked as required in WebValidation table are not labeled as required in default web pages

    The following fields are marked as required by default in the WebValidation table, but are not marked as required in the default web pages on certain forms:

    -The PhotoJournalInclusivePages field is missing a required label on the LendingGenericRequestArticle and EditLendingGenericRequestArticle forms

    -The Department field is missing a required label on the NewUserRegistration and NewAuthRegistration forms

    Bug# 17645

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Default search results text does not meet color contrast requirements

    The default color of the text used for the "No search results" message displayed when no search results are found does not meet color contrast requirements with the default background color of the web page.

    Bug# 17644

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Navigation bar dropdown links do not meet contrast requirements in hover and focus states

    When a dropdown is opened from the main navigation bar and one of the containing links is hovered over or focused on, the default background color that appears does not meet WCAG contrast requirements against the default white background of the other links.

    Bug# 17642

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Focus indicators for interactive controls do not meet contrast requirements

    The focus indicator for several interactive controls in the default web pages (e.g., input fields, buttons, etc) does not meet the minimum contrast required by WCAG.

    Bug# 17641

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. "Not Wanted After" column sorts results incorrectly in grid view

    Sorting by the "Not Wanted After" column while in a grid view will order results by the first digit in the date string rather than by the date itself.

    Bug# 17798

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. The data source file path for invoice print templates is incorrect

    The invoice print templates (BorrowingBillingManagerInvoice.doc, LendingBillingManagerInvoice.doc, and DocDelBillingManagerInvoice.doc) are set to use C:\Program Files (x86)\ILLiad\Print as the path to the data source files instead of C:\Users[username]\Documents\ILLiad\Print.

    Bug# 17615

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing Manager  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Billing Manager requires a trailing slash in the PrintDocumentsPath value

    If the file path specified in the PrintDocumentsPath customization key doesn't contain a trailing slash, documents will not be printed from the Billing Manager and no error will display noting the problem.

    Bug# 17614

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing Manager  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Unable to force password reset on Lender Address records

    When using the Change Password button on a Lender Address record in the ILLiad Client, checking the Force Password Reset checkbox will not force the lender to update the password upon login.

    Bug# 17402

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. ILLiad SAML Module will not log signing response errors

    If the SAML.config file for the SAML Module indicates responses will be signed, the module will throw a 500 error when a response is not signed but will not log the error.

    Bug# 17263

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. ILLiad Client displays incorrect count for requests imported from Docline

    The ILLiad Client will display an incorrect count in the status bar for the number of requests imported from Docline when importing multiple requests.

    Bug# 17278

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. ILLiad DOI Resolver DSP Addon does not handle null Month values

    The ILLiad DOI Resolver DSP Addon will throw the following error message in the logs when attempting to handle null Month field values:

    ERROR AtlasSystems.Scripting.LuaApi.SystemScriptEnvironment - An addon script error has occurred in a system script. The following error message was returned: A Lua script error has occurred.

    Bug# 17004

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. ISOFieldMapping table is missing from the ILLiad Customization Manager

    The ISOFieldMapping table is not present/customizable in the ILLiad Customization Manager in both ILLiad v9.1 and v9.2.

    Bug# 17150

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customization Manager  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Keyboard controls cannot be used to dismiss cookie notification popup

    Keyboard controls cannot be used to dismiss the cookie notification popup in certain web browsers.

    Bug# 16534

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Incorrect anchor tags on include_notification_preferences.html may cause accessibility issues

    The "All" and "None" input buttons inside the includenotificationpreferences.html file are nested within <a> anchor tags, which is unnecessary since both elements are interactive by default and may cause these buttons to be flagged by accessibility validators.

    Bug# 16533

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 6

Feedback and Knowledge Base