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  1. Odyssey Manager creates blank pdfs

    Odyssey Manager fails to convert large TIF files of approximately 1 GB to PDF. The log does not indicate a problem but shows the process occurring in just a few seconds.  The resulting PDF file is blank.

    1 vote
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    0 comments  ·  Odyssey Manager  ·  Flag idea as inappropriate…  ·  Admin →
  2. Unable to modify some ZServer configuration fields in Customization Manager for MARC records

    If a Z39.50 server configuration is set to use MARC  holdings, the availability fields become read-only. If you need to edit the availability fields, please contact your support representative so they can edit directly in database for you. v8.7 and v9.0

    1 vote
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    0 comments  ·  Customization Manager  ·  Flag idea as inappropriate…  ·  Admin →
  3. Some unicode characters are not properly encoded on OpenURL submissions if the user must log in first.

    This seems to be a new issues introduced in ILLiad 8.7 when we switched to Delphi XE 8. To reproduce, submit an OpenURL request using the included URL both with and without a session. When you're already logged in, the cyrillic characters are rendered correctly in the author field and a ligature is used in the title. If you don't have an active session and are sent through the logon2 page, those fields will be rendered as ?s or boxes, indicating a problem with the form state encoding. I confirmed this URL worked correctly on ILLiad 8.6.x and earlier.

    2 votes
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    under review  ·  2 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Request cloning from the staff client will always set the RequestType to Article

    Repro Steps
    1. Open a loan request in the staff client
    2. Clone the request. The behavior is the same regardless of cloning to same user or different user and if the request is/is not opened after the process is completed.

    4 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  5. UTF-8 characters are not decoded properly in some cases

    For OpenURL requests, if the patron already has an active websession and do not have to log in the characters are correctly translated.

    2 votes
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    1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Editing a request in lending pages creates duplicate request

    Editing a request in the lending web pages creates a duplicate request with the changes made instead of saving the changes to the original request.

    v9.1
    Bug# 5969

    0 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. The On Reserve and Publisher Embargo reasons for cancellation do not display properly in OCLC

    The following lending reasons for cancellation do not properly display in OCLC:

    11 – ONRESERVE
    25 – PUBLISHER
    EMBARGO

    ILLiad 9.1 uses WorldShare version 2.1 which does not include support for the OCLC Reasons for No numbers 11 and 25. The WebService works properly from WorldShare to WorldShare but not with ILLiad to WorldShare or WorldShare to ILLiad.

    Bug# 5932

    0 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  8. Application menu button is not visible when using Office 2019 skins

    The default white hamburger is not visible against the white background of the skin. This bug impacts the client, staff manager, and customization manager.

    v9.0 & v9.1
    Bug# 5890

    0 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  9. 0 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Web alerts not appearing for Status and Delivery Location

    Web alerts for Status and DeliveryLocation don't appear on the web pages for users to when generated through the use of the AJAX (https://support.atlas-sys.com/hc/en-us/articles/360039292194-Performing-an-AJAX-Request-to-View-Customize-Web-Alerts).

    Workaround: Adding the <#ALERTS> tag will show all of the alerts (see attached image)

    v9.1
    Bug# 5893

    0 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Long Routing Matchstring (e.g., over 40,000 characters) Disappears Visually

    When copying and pasting a long matchstring (e.g., over 40,000 characters) into the Customization Manager, the match string will disappear after clicking out of the field and then saving. The matchstring will still work; however, you won't be able to see the entire matchstring in the field.

    Bug# 4649

    0 votes
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    0 comments  ·  Customization Manager  ·  Flag idea as inappropriate…  ·  Admin →
  12. Disposing Article Exchange Processor error

    The Odyssey Manager does not correctly dispose of its ArticleExchangeProcessor after processing Article Exchange due to the ILLiadOdysseyManagerHost.ArticleExchangeTimerTimer functionality.

    Bug# 5454

    0 votes
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    0 comments  ·  Odyssey Manager  ·  Flag idea as inappropriate…  ·  Admin →
  13. 0 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  14. The borrowing tab is displaying the list of queues in reverse alphabetical order

    On the Borrowing tab, ILLiad is displaying the list of queues in reverse alphabetical order and is adding new custom queues to a new "Requests" group, instead of the existing "Requests" group.

    Bug# 5642

    0 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  15. Recommended Action Tooltip is not updating

    The Recommended Action Tooltip is not updating when hovering over the Select Recommended Action button on the Pipeline Request Review form.

    v9.1
    Bug# 5643

    0 votes
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    0 comments  ·  Decision Support Pipeline  ·  Flag idea as inappropriate…  ·  Admin →
  16. ServerVariable support for RemoteAuth and Authentication Enhancments

    The RemoteAuthValidation would prevent the ILLiad web DLLs from looking at IIS server variables when determining remote authentication details, such as the username.

    v9.0
    Bug# 5021 & 5021

    0 votes
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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  17. 0 votes
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    0 comments  ·  Web Platform  ·  Flag idea as inappropriate…  ·  Admin →
  18. Database field size not consistent for the Staff field

    The Staff field in the TestModeInvoiceTracking table does not match other tables using "Username". The field should be expanded to be the same size as other Username fields in the database - nvarchar(100).

    Bug# 4913

    0 votes
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    0 comments  ·  Database  ·  Flag idea as inappropriate…  ·  Admin →
  19. Database field size not consistent for the AddedBy field

    The AddedBy field in the Notes and LibraryNotes tables do not match other tables using "Username". The field should be expanded to be the same size as other Username fields in the database - nvarchar(100).

    Bug# 4912

    0 votes
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    0 comments  ·  Database  ·  Flag idea as inappropriate…  ·  Admin →
  20. Documents can't be delivered electronically, or get stuck in a electronic delivery queue/workflow because of corrupt PDF files

    Files that are corrupt can't be retrieved through ILLiad and can potentially cause the client to crash or freeze until the client has been restarted. If the corrupt files were found, canceled, or delivered manually, they will need to be manually updated in the OdysseyRecieved table once the client has been restarted.

    Bug# 4727

    0 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
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