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  1. 0 votes
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    1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Odyssey Manager creates blank pdfs

    Odyssey Manager fails to convert large TIF files of approximately 1 GB to PDF. The log does not indicate a problem but shows the process occurring in just a few seconds.  The resulting PDF file is blank.

    1 vote
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    0 comments  ·  Odyssey Manager  ·  Flag idea as inappropriate…  ·  Admin →
  3. Unable to modify some ZServer configuration fields in Customization Manager for MARC records

    If a Z39.50 server configuration is set to use MARC  holdings, the availability fields become read-only. If you need to edit the availability fields, please contact your support representative so they can edit directly in database for you. v8.7 and v9.0

    1 vote
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    0 comments  ·  Customization Manager  ·  Flag idea as inappropriate…  ·  Admin →
  4. Some unicode characters are not properly encoded on OpenURL submissions if the user must log in first.

    This seems to be a new issues introduced in ILLiad 8.7 when we switched to Delphi XE 8. To reproduce, submit an OpenURL request using the included URL both with and without a session. When you're already logged in, the cyrillic characters are rendered correctly in the author field and a ligature is used in the title. If you don't have an active session and are sent through the logon2 page, those fields will be rendered as ?s or boxes, indicating a problem with the form state encoding. I confirmed this URL worked correctly on ILLiad 8.6.x and earlier.

    2 votes
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    under review  ·  2 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Request cloning from the staff client will always set the RequestType to Article

    Repro Steps
    1. Open a loan request in the staff client
    2. Clone the request. The behavior is the same regardless of cloning to same user or different user and if the request is/is not opened after the process is completed.

    4 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  6. UTF-8 characters are not decoded properly in some cases

    For OpenURL requests, if the patron already has an active websession and do not have to log in the characters are correctly translated.

    2 votes
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    1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Blank Password in Client Forms Prompts Error Message

    A blank error message pops up when you:


    1. Open ILLiad Client

    2. Enter a valid username

    3. Leave password blank

    4. Attempt to login

    Bug# 8363

    0 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  8. Clones original request instead of request with staff changes

    When the user goes back into the web and clones the request again, it takes them back to the loan request page and submits a loan request without any changes staff made to the original request. This occurs for situations where a user creates a loan request on the web and staff changes the loan request to an article request and updates the doctype, then fulfills the request.

    Bug# 8345

    0 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  9. DLL shows incorrect date/time on transaction notes

    The date shows up correctly in the client and the database but not in the transaction notes.

    v9.1
    Bug# 7847

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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Webreports login crashes with wrong Username

    The debug web reports log doesn't show anything for the crash, just stops logging.

    See attached screenshot for an example error message.

    Bug# 7688

    0 votes
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  11. Special characters in URL break search for Get It Now ILLiad addon

    Special characters/diacritics in the Author or Title field of a transaction will break the search for the Get It Now addon. The characters appear as they should in the client, and the URL works outside of ILLiad, but when left in the fields the search breaks. Once the characters are removed/replaced it works fine.

    Bug# 7600

    0 votes
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    0 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →
  12. Order of Web Alerts

    There is no specific ordering that determines the way the web alerts appear within the client.

    Bug# 6725

    0 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  13. Adding new lines to the web alerts breaks the alert

    When adding carriage returns, it breaks the JSON parse.

    Workaround: Use a <br> tag before starting a new line to ensure the alert will display properly.

    v9.1
    Bug# 7172

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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Deleted OdysseyReceived Item Cleanup Error

    Under System Manager > Cleanup.ProcessOdysseyHoldingsXmlFile, when the TransactionNumber is received from OdysseyReceived, it may return a null value if the record has not been matched to a transaction.

    Bug# 6560

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    0 comments  ·  System Manager  ·  Flag idea as inappropriate…  ·  Admin →
  15. Docline Citation not importing volume/issue numbers.

    The volume/issue and pages blank are not being imported when there are non-numeric values in the Citation field such as supplemental issues and e-page numbers.

    Bug# 6539

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    0 comments  ·  Docline  ·  Flag idea as inappropriate…  ·  Admin →
  16. 0 votes
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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  17. Extra closing div tags in ILLiad 9.1 Default Web Pages

    The web pages with extra div tags include:

    EditArticleRequest
    EditBookChapterRequest
    EditConferencePaperRequest
    EditGenericRequestTesting

    Bug# 6022

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  18. The On Reserve and Publisher Embargo reasons for cancellation do not display properly in OCLC

    The following lending reasons for cancellation do not properly display in OCLC:

    11 – ONRESERVE
    25 – PUBLISHER
    EMBARGO

    ILLiad 9.1 uses WorldShare version 2.1 which does not include support for the OCLC Reasons for No numbers 11 and 25. The WebService works properly from WorldShare to WorldShare but not with ILLiad to WorldShare or WorldShare to ILLiad.

    Bug# 5932

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    0 comments  ·  OCLC  ·  Flag idea as inappropriate…  ·  Admin →
  19. Application menu button is not visible when using Office 2019 skins

    The default white hamburger is not visible against the white background of the skin. This bug impacts the client, staff manager, and customization manager.

    v9.0 & v9.1
    Bug# 5890

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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  20. Web alerts not appearing for Status and Delivery Location

    Web alerts for Status and DeliveryLocation don't appear on the web pages for users to when generated through the use of the AJAX (https://support.atlas-sys.com/hc/en-us/articles/360039292194-Performing-an-AJAX-Request-to-View-Customize-Web-Alerts).

    Workaround: Adding the <#ALERTS> tag will show all of the alerts (see attached image)

    v9.1
    Bug# 5893

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