Aeon Known Issues
6 results found
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Email From Address and From Name values are not populated from template values when sending e-mails
When sending templated emails from the Aeon Client, the From Address and From Name are set to the default values in the LocalInfo Table or EmailFromAddress/EmailFromName customization keys instead of the values specified in the email template.
Bug# 13531
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.2
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System information from the LocalInfo table is not properly imported into the From field on email templates
System tags used to import information from the LocalInfo table (e.g., <#System.GeneralEMailAddress>) will not import the correct value when configured in the From field on email templates.
Bug# 23764
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon Client v5.2.4.
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<#Request.CancelNote> does not populate in ItemCancellation emails from template
The <#Request.CancelNote> element does not populate in item cancellation emails and displays as empty space within the email.
Workaround: Use <#Request.ReasonForCancellation> in the email template instead of <#Request.CancelNote>
Aeon 5.2
Bug# 22789
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon Client v5.2.2.
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Appointment merge fields are blank when used in Transaction type email templates
Appointment merge fields used in Transaction type email templates will appear blank when emails are generated for the template.
Bug# 17993
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.2
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Certain Transaction Emails do not use LocalInfo Table to populate the email's from address
Generating a new email that is not based on a template from a request form in the client incorrectly populates the email's from address with the value in the EmailFromAddress customization key instead of the site's information entered in the LocalInfo table.
Bug# 11000
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon Client v5.1.4.
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Email text description consistencies
The UserAddedToActivity email template refers to the "Activities menu in the left-hand navigational bar" of the web interface. This language should be changed to reflect the new Aeon web pages that no longer have a left-side menu.
v5.0
Bug# 53480 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1