Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Vicki Helgeson

← Atlas Systems

My feedback

1 result found

  1. Allow patrons to request resends or report a problem with the copy (e.g., bad scan)

    63 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  ILLiad Ideas » Web Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Vicki Helgeson supported this idea  · 
    An error occurred while saving the comment
    Vicki Helgeson commented  · 

    When a patron has looked at an unmediated article receive and notifies us of an incorrect item being received the request gets locked and asking for a resend becomes impossible. Each time we get a PDF Conversion Failed. Please allow patron to view their articles and request a resend of an incorrectly or poorly scanned item.

Feedback and Knowledge Base

(thinking…)