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Vicki Helgeson

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  1. Allow patrons to request resends or report a problem with the copy (e.g., bad scan)

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    5 comments  ·  ILLiad Ideas » Web Interface  ·  Admin →
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    Vicki Helgeson supported this idea  · 
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    Vicki Helgeson commented  · 

    When a patron has looked at an unmediated article receive and notifies us of an incorrect item being received the request gets locked and asking for a resend becomes impossible. Each time we get a PDF Conversion Failed. Please allow patron to view their articles and request a resend of an incorrectly or poorly scanned item.

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