Skip to content

Ares Known Issues

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

30 results found

  1. The Ares Client makes multiple calls to refresh the dashboard on startup.

    RefreshList is called as part of both the form load and form activated events.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  2. Ares web alerts contain a time portion that can't be set in the UI

    In the Ares Client, create a new system web alert for the next day. When you look at the record in the SystemAlerts table, you can see that the ActivateDate and InactiveDate fields contain the time component even though the UI in the Client only allows you to select a date, and the time component is set to the time of day the alert was created. So if you create an alert for the next day at noon, it won't show for users until noon the next day and the staff user doesn't have any control over this.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. DevEx Splitter Controls do not persist layout changes if pushed to full left or right

    On the FormItemDetails page, if you add a splitter AND make other significant layout changes, such as moving a Layout group, something is notifying the Layouts class that a change has been made and the layout is then saved.

    We are waiting on a response from DevExpress because there appears to be a bug in their component

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Staff Client  ·  Admin →
  4. The calculated Page Count field on the Client's item form is cleared when the staff user enters a value into Entire Work Pages

    1. Create a new item in the Ares Client
    2. Enter '1-10' into the pages field and tab out. The Page Count field is populated with the value '10'
    3. Enter 100 into the Entire Work Pages field and tab out. The Page Count field is cleared.
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. Changes to the browser emulation mode are not applied until the next time the Client is started.

    The web browser control will render web pages as whatever the installed version of IE is. However, this change will not take effect until the Client has been restarted.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. The "Change Status on Send" toggle option is inconsistently rendered when email routing is not relevant.

    In some cases, we're explicitly hiding the "Change Status on Send" toggle altogether when we know that email routing isn't relevant, such as when cancelling an item or when sending an email from the user form. In other cases, the button is just disabled, such as when sending a rightsholder email request from the item form's copyright tab.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Staff Client  ·  Admin →
  7. The version check does not prevent newer clients from running on older server versions

    The check is looking at the traditional major/minor versions instead of the combination of major and minor.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Staff Client  ·  Admin →
  9. Enter key will not open focused row on Course Search Results form

    Clicking the enter key does not open an individual course form from the search results form. This works properly on the custom course search results.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. Editing certain ribbon fields with diacritic characters will sometimes give an error

    This is an error in the DevExpress control itself that Ares uses and has been reported to them for correction.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Staff Client  ·  Admin →
2 Next →

Feedback and Knowledge Base