Ares Known Issues

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  1. Resizing prevents access to Notes in Ares Item record

    When scaling an item record's window down, the notes field becomes inaccessible, even when a note is present.

    Bug# 10316

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    3 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  2. Saving a very large value to the Max Copyright Cost field displays an error

    Trying to save a very large value to Max Copyright Cost on the Course form displays the following error message: "An error occurred while updating the entries. See the inner exception for details."

    Bug# 18269

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  3. Entering invalid Start and Stop Dates on the Course form makes other fields unusable

    Setting an invalid date range for the course Start and Stop Dates and then clicking out of the control prevents interaction with the rest of the controls on the Details tab of the form.

    Bug# 18259

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  4. The count for Courses Without Instructors may vary in the Ares Client

    The number of courses without instructors indicated in the Courses Without Instructors entry in the System panel on the Ares Client Home form may be different from the number of courses listed after opening the grid. This is due to the query for the courses in the grid also accounting for courses that have invalid users listed as instructors.

    Bug# 17003

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  5. Ares Client update notification can popup behind the Client startup screen

    The notification that an Ares Client update is available can sometimes appear behind the initial startup loading screen, but cannot be clicked.

    Bug# 16351

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  6. Strange behavior when hovering over or clicking a queue name on the Item form

    Hovering over a queue name on the lower-left corner of the Item form unbolds the name and causes the tooltip to appear offset down and to the right. Clicking the queue name makes a text edit box appear to the right, but it is not possible to type in it.

    Bug# 15435

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  7. Screenshots submitted through the Feedback form are clipped incorrectly on high-DPI monitors

    Screenshots submitted through the Feedback form of the Client will be clipped incorrectly on high-DPI monitors.

    Bug# 14334

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  8. Course Info Fields Always Load as Yellow/Unsaved on the Course Form

    After adding any of the Course Info fields to the Course form layout in the Ares Client, these fields will always load as yellow/highlighted and unsaved when the Course form is opened, even if they contain no data or the contents have not been changed.

    Bug# 12578

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  10. Carriage return at the beginning of the Location field causes it not to display in Items grid

    A carriage return at the beginning of the location field will cause the field to be blank in the Ares client grid results.

    Bug# 9781

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  11. Custom course search limiting results

    Custom search is restricting the results to only courses that have users associated with it.

    Bug# 8357

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  12. The cursor appears in the username field of the Ares Client logon form when it opens without being focused

    When the Ares client is opened, it looks like the cursor is focused on the username field, but you are not able to type until you click it again.

    Bug# 7604

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  13. Bulk Item Editing validation out of memory error

    Out of memory error when using the ValidateTransformation method on the Bulk Edit Items form when generating a very large query (effectively, SELECT * FROM Items).

    Bug# 5779

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  14. Can't apply routing rules to shared list items created via the client

    Items created in the Ares client through Shared Lists do not get handled by the routing rules, instead they are sent straight to the Item Submitted>Awaiting Reserves Processing queue.

    Shared List item routing does work from the web when routing on the Item Submitted status.

    v4.7 & 4.6
    Bug#3904

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