Aeon Known Issues

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Transaction numbers do not pass to Touchnet

    Transaction numbers do not get to Touchnet due to an issue with ancillaryData handling.

    Bug# 10472

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Credit Card Payment Providers  ·  Flag idea as inappropriate…  ·  Admin →
  2. Cybersource payment confirmations may not be processed correctly

    The "Unable to process payment at this time. Please contact library staff if this problem persists. Response signature provided from CyberSource payment provider could not be confirmed." error occurs when a user makes a payment in CyberSource but closes out before successfully navigating back to Aeon.

    Bug# 9361

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Credit Card Payment Providers  ·  Flag idea as inappropriate…  ·  Admin →
  3. Time out error with PayPal

    The PayPal endpoint for credit card payments in the web does not gracefully handle connection timeouts. PayPal transactions would complete on the provider side but would sometimes not be updated in Aeon. Logs indicate that a connection timeout when trying to post back to PayPal in CompletePayPalIPNPayment raises an uncaught exception.

    Bug# 5360

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Credit Card Payment Providers  ·  Flag idea as inappropriate…  ·  Admin →
  4. The Pay Now button on CreditCardPayment.html can be clicked multiple times

    The button should disable itself when clicked until we've received a response from the Aeon server or otherwise timed out.

    If the billing amount is 0, it is not halting the process. You can't click a button until there is a value for the transaction number or the billing amount.

    Bug# 5638

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Credit Card Payment Providers  ·  Flag idea as inappropriate…  ·  Admin →

Feedback and Knowledge Base