3 results found

1. System information from the LocalInfo table is not properly imported into the From field on email templates

   System tags used to import information from the LocalInfo table (e.g., <#System.GeneralEMailAddress>) will not import the correct value when configured in the From field on email templates.

   Bug# 23764

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2. Email routing allows requests to be routed to incorrect state codes

   Email routing allows activity requests to be routed into non-activity queues and internal routing controls will not be applied to move the request into the proper activity queue.

   Bug# 21755

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3. Email subject encoding can fail for non-ASCII characters

   Encoding for the subject line of an email sent from Aeon can fail if it contains non-ASCII characters.

   Workaround: If an email is bounced back for this issue, you can change the subject line of the email to remove any non-basic characters

   Bug# 19548

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