Aeon Known Issues
5 results found
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Transaction numbers do not pass to Touchnet
Transaction numbers do not get to Touchnet due to an issue with ancillaryData handling.
Bug# 10472
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1 and v5.0.73 default web pages
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Unable to report transaction numbers in Cybersource's merchant-defined data fields
The Cybersource gateway has trouble submitting a list of relevant TNs with the default PARAM tag 'delimiter' attribute (a comma).
Bug# 6941
0 votesReleased in v5.0.2 Web DLL
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Time out error with PayPal
The PayPal endpoint for credit card payments in the web does not gracefully handle connection timeouts. PayPal transactions would complete on the provider side but would sometimes not be updated in Aeon. Logs indicate that a connection timeout when trying to post back to PayPal in CompletePayPalIPNPayment raises an uncaught exception.
Bug# 5360
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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The updated TouchNet pages have some HTML errors that prevent successful payments
TouchNet's feature specific CreditCardPayment.html has the following problems:
The 'summaryTotalCharges' span is pulled from the ViewOrderApprovals.html page which updates the total charges as the user selected requests. This doesn't work when CreditCardPayment.html is displayed; it reads $0 but should have the total billing charges for the requests that will be paid for.
The #paymentform form is nested in the ViewOrderApprovals form, which is invalid HTML and prevents the inner form from being submitted.
Bug# 4237
0 votesReleased in v5.0.18 on 11/23/2020
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The Pay Now button on CreditCardPayment.html can be clicked multiple times
The button should disable itself when clicked until we've received a response from the Aeon server or otherwise timed out.
If the billing amount is 0, it is not halting the process. You can't click a button until there is a value for the transaction number or the billing amount.
Bug# 5638
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1 and v5.0.73 default web pages