Similar to Robert's comment nearly 5 years ago, our IT department has added a "safe links" feature that re-writes URLs in internal email messages. They are several lines long and overwhelm the message text. We need the ability to create HTML links so when canceling requests we can continue to direct patrons to our policies, a purchase request form, and librarians who can help them find alternatives.
Similar to Robert's comment nearly 5 years ago, our IT department has added a "safe links" feature that re-writes URLs in internal email messages. They are several lines long and overwhelm the message text. We need the ability to create HTML links so when canceling requests we can continue to direct patrons to our policies, a purchase request form, and librarians who can help them find alternatives.