Ares Known Issues
112 results found
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The CCCStatusUpdater requires student users to be in a couse when determining if student enrollment changed
The query in the CCCStatusUpdater run by System Manager to determine if enrollements differ from the copyright order requires student users to be in the course. Since the query is adding a where when the usertype is a student, any course that has no students are not included in the query causing the inner join to fail.
To reproduce, create an order with CCC in the Ares client. Update the course enrollment so that it differs. Ensure that the CopyrightCourseStudents is set to Enrolled Students. Have System Manager reprocess copyright by setting CCCStatusUpdateRunNow to Yes and restart the System Manager.1 votereleased ·
AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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The calculated Page Count field on the Client's item form is cleared when the staff user enters a value into Entire Work Pages
- Create a new item in the Ares Client
- Enter '1-10' into the pages field and tab out. The Page Count field is populated with the value '10'
- Enter 100 into the Entire Work Pages field and tab out. The Page Count field is cleared.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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The IItemDelete page should be removed from new installs
The IItemDelete page is no longer used by the DLL. The page was intented to verify if the instructor was confirming they wanted to delete the item.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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Change "Modify Class" button on ICourseEdit.html to "Modify Course"
The term class has been replaced with course everywhere.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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Submitted text with unicode characters or diacritics is not handled properly in the web.
This bug is related to updating the DLL to Delphi XE 8,
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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Tab order for editing email templates is not consecutive
The tab order is not the expected sequence when tabbing through the editors for email template editing in the customization manager.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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Changes to the browser emulation mode are not applied until the next time the Client is started.
The web browser control will render web pages as whatever the installed version of IE is. However, this change will not take effect until the Client has been restarted.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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The RSS Channel Title and Channel Descriptions do not allow for static text
Currently the RSSCourseItemsChannelDescription and RSSCourseItemsChannelTitle are customization keys that support Course table fields. When the TagProcessor proccesses the values if there is no match for a tag, it is not returning the original input. Currently the 2 keys must contain a <#Courses.Field> or the custom display text will not appear.
1 vote -
Rightsholder names longer than 50 characters are truncated when stored in the ItemCopyright table
The ItemCopyright.CopyrightProvider field is only 50 characters wide but may reference the Rightsholders.RightsholderName field, which is 200 characters wide. If the RightsholderName is longer than 50 characters, its value will be truncated and the copyright record will not correctly match the rightsholder, such as on the rightsholder maintenance form in the Client.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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The Alert Status Area in the Ares web pages will overlap the tables on the main menu.
Because the text input elements in the column headers have a fixed size, the table can expand beyond its normal are and be overlapped by the sidebar.
1 vote -
The chat-related customization keys and tables were not removed as part of the chat feature removal.
1 vote -
PasswordHint should be modified to show as a required field on NewUserRegistration.html
PasswordHint is seeded in WebValidation for new installs to be a required field on NewUserRegistration. The NewUserRegistration.html page should be updated to indicate the Password Hint field is required. This bug was discovered when researching the automatic clearance email feature from Ares 4.6.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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The FromName field does not show as a changed field for a new email template
The FromName field does not get highlighed indicating a changed field despite making changes to the field. If you are only making changes to the FromName field, the Save button does not become enabled.
Workaround:
To enable saving on a template that already exists if you are making changes to the FromName field, make a small change to another field of the template, like Description and the Save button becomes enabled. You can then modify the description back to its original value and save again.1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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Footer on Student Message Board New Thread page displays in content area
Line 28 of UCourseMessageBoardNewThread.html is missing an angle bracket to end the H1 element.
Current:
<h1 tabindex="0"New topic for <#COURSE field="CourseNumber"/></h1>
Fixed:
<h1 tabindex="0">New topic for <#COURSE field="CourseNumber"/></h11 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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1 vote
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The Ares server installer does not allow repairs.
When trying to run the Ares server installer in repair mode, and error occurs indicating that SQL server login failed for user 'sa' (error 18456). It looks like the SQL connection verification step is running in repair mode when it shouldn't be. This error causes the repair to fail and rollback.
1 vote -
When exporting course information to a spreadsheet from the web, a blank worksheet is focused instead of the course details.
The spreadsheets are created with three worksheets - Details, Items, and Sheet3. Sheet3 is focused and blank, which may cause confusion for customers.
1 vote -
The "Change Status on Send" toggle option is inconsistently rendered when email routing is not relevant.
In some cases, we're explicitly hiding the "Change Status on Send" toggle altogether when we know that email routing isn't relevant, such as when cancelling an item or when sending an email from the user form. In other cases, the button is just disabled, such as when sending a rightsholder email request from the item form's copyright tab.
1 vote