Ares Known Issues
113 results found
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New values entered in the Pages and Students fields on the Copyright forms are not used The Pages and Students fields are displayed as editable text fields for items selected on the Copyright forms, but any new values entered here will not be used when pricing or placing the copyright order for the item and will be overwritten with the default values present in those fields before adjustments were made.
Bug# 16348
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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History entries are not added for copyright orders created on the Item form A history entry is not added when a copyright order is created from the Item form.
Bug# 16347
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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Staff unable to log in when StaffPreviousPasswordCount customization key value is less than one Setting the StaffPreviousPasswordCount customization key to 0 will prevent all staff from being able to log into their accounts.
Bug# 15241
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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Annual License Costs are factored into Course Copyright Costs The display for Course Copyright Costs does not filter out copyright fees for items covered by Annual Copyright License.
Bug# 15115
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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Cloning items in the web interface does not always copy tags Cloning items in the web interface only copies tags for the logged-in user instead of copying all course tags from the old course to the new course.
Ares v5.0
Bug# 13853
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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ItemTracking and ItemHistory tables broken in Ares 5.0 Custom Searches When performing a custom search in Ares 5.0 using either the Items.ItemTracking or Items.ItemHistory table, the search fails and throws a "could not be bound" error in the logs.
Bug# 13163
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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Creating a course through the LTI endpoint can fail if the user does not have an instructor role Though a course may be created by either an instructor or proxy instructor through the LTI endpoint, an error will occur if the user only has proxy instructor status.
Bug# 11996
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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Items uploaded through the Ares API are routed incorrectly in 5.0 Items uploaded through the API are being routed incorrectly. An item's documenttype is logged correctly, but not saved to the database until after routing occurs, which makes routing based on the documenttype impossible.
Bug# 9700
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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0 votes
Released on 25 January 2021 in the (5.0.2) Client Release
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Removing a proxy removes the associated user from all proxy courses they may be associated with Scenario:
If a user named Gonzo was enrolled in one of the courses with instructor Cap.
If Cap was added as a Proxy Instructor for another course for Gonzo, and then Gonzo was enrolled as a proxyinstructor in all 5 of Cap's courses.
Then, a user Dwatson was added as a Proxy Instructor for Gonzo, and then Gonzo was enrolled as a proxy instructor in Dwatson's 2 courses. For a total of 7 courses.
Then when Cap was removed as a proxy instructor for Gonzo, this removed ALL of Gonzo's enrollments. Even though a sql query shows he is still…0 votesReleased on 25 January 2021 in the (5.0.2) Client Release
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0 votes
Released on 25 January 2021 in the (5.0.2) Client Release
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Batch item tags not receiving TagType value in db Tagtype value isn't being assigned when created under the following circumstances:
-batch personal tags show in course info, but not show details
-batch instructor tags don't show in client
-batch tags don't save with a tagtype
-when manually assigning tagtype of 'Course' in SSMS tag then shows in client
-manually assigning tagtype of 'User' in SSMS tag then shows in webBug# 8794
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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0 votes
Released in Ares 5.0.2 Server Release
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0 votes
Released in the 5.0.1 Server Release
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Instructor tags field is not displaying in the Client Both instructor and personal tags that are added via the web's batch tag editor feature only show on the webpages.
This is what we have found:
-Batch Instructor tags show on course info page and show details page
-Batch Personal tags show on the course info page, but not the show details page
-Tags added to items individually via the web do show in both course info and show details.Normally the only tags that show in the client are Instructor tags, but right now batch Instructor tags don't show in the client at all.
Bug# 8609
0 votesReleased on 25 January 2021 in the (5.0.2) Client Release
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Item to be incorrectly routed to the status of "Item Submitted via Cloned Course" Cloning items in the web would cause the original item to be incorrectly routed to the status of "Item Submitted via Cloned Course".
Bug# 8255
0 votesFixed in Ares 5.0.1 Server Release
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New Staff Users unable to log in When a new staff user is created in the Staff Manager, their password is not saved in the correct format. This means that the user will be unable to log in to any of the Ares client apps.
Workaround: Have a staff user change that user's password in the staff manager. This will cause it to be saved correctly, so they'll be able to log in.
Bug# 8307
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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Invalid start date error In CreateNewCourse of main.pas, there is code using the FSemester values before the FSemester.Name has been set causing log statements to show invalid start date. The use of FSemester.StartDate and FSemester.StopDate shouldn't be used until FSemester.Name has been set.
Bug# 7394
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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0 votes
Released in 5.0.1
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Bulk Item Editing validation out of memory error Out of memory error when using the ValidateTransformation method on the Bulk Edit Items form when generating a very large query (effectively, SELECT * FROM Items).
Bug# 5779
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in the v5.0.7 Ares Client release on January 23, 2023.