New Staff Users unable to log in
When a new staff user is created in the Staff Manager, their password is not saved in the correct format. This means that the user will be unable to log in to any of the Ares client apps.
Workaround: Have a staff user change that user's password in the staff manager. This will cause it to be saved correctly, so they'll be able to log in.
Will be released in the upcoming 5.0.4 Ares Client and Server LTI 1.3 & CCC Point Release. The official release date will be announced by the end of the month in the Ares Community.