Ares Known Issues
112 results found
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Ares web alerts contain a time portion that can't be set in the UI
In the Ares Client, create a new system web alert for the next day. When you look at the record in the SystemAlerts table, you can see that the ActivateDate and InactiveDate fields contain the time component even though the UI in the Client only allows you to select a date, and the time component is set to the time of day the alert was created. So if you create an alert for the next day at noon, it won't show for users until noon the next day and the staff user doesn't have any control over this.
1 votereleased ·
AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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Not entering a backup file will cause the update wizard to fail.
When updating Ares, if you choose to back up the database and don't enter anything when prompted for the path for the backup file,clicking next will cause the update wizard to fail and force you to exit.
1 vote -
DevEx Splitter Controls do not persist layout changes if pushed to full left or right
On the FormItemDetails page, if you add a splitter AND make other significant layout changes, such as moving a Layout group, something is notifying the Layouts class that a change has been made and the layout is then saved.
We are waiting on a response from DevExpress because there appears to be a bug in their component
1 vote -
1 vote
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Exporting course details may not work in the web after updating from Ares 4.5.1 or 4.5.2 to Ares 4.6.0.
The workaround for this is installing or repairing the installation of the AresServerUpdate.msi on the affected sites.
1 vote -
The CCCStatusUpdater requires student users to be in a couse when determining if student enrollment changed
The query in the CCCStatusUpdater run by System Manager to determine if enrollements differ from the copyright order requires student users to be in the course. Since the query is adding a where when the usertype is a student, any course that has no students are not included in the query causing the inner join to fail.
To reproduce, create an order with CCC in the Ares client. Update the course enrollment so that it differs. Ensure that the CopyrightCourseStudents is set to Enrolled Students. Have System Manager reprocess copyright by setting CCCStatusUpdateRunNow to Yes and restart the System Manager.1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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The calculated Page Count field on the Client's item form is cleared when the staff user enters a value into Entire Work Pages
- Create a new item in the Ares Client
- Enter '1-10' into the pages field and tab out. The Page Count field is populated with the value '10'
- Enter 100 into the Entire Work Pages field and tab out. The Page Count field is cleared.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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The IItemDelete page should be removed from new installs
The IItemDelete page is no longer used by the DLL. The page was intented to verify if the instructor was confirming they wanted to delete the item.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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Change "Modify Class" button on ICourseEdit.html to "Modify Course"
The term class has been replaced with course everywhere.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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Submitted text with unicode characters or diacritics is not handled properly in the web.
This bug is related to updating the DLL to Delphi XE 8,
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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Tab order for editing email templates is not consecutive
The tab order is not the expected sequence when tabbing through the editors for email template editing in the customization manager.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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Changes to the browser emulation mode are not applied until the next time the Client is started.
The web browser control will render web pages as whatever the installed version of IE is. However, this change will not take effect until the Client has been restarted.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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The RSS Channel Title and Channel Descriptions do not allow for static text
Currently the RSSCourseItemsChannelDescription and RSSCourseItemsChannelTitle are customization keys that support Course table fields. When the TagProcessor proccesses the values if there is no match for a tag, it is not returning the original input. Currently the 2 keys must contain a <#Courses.Field> or the custom display text will not appear.
1 vote -
Rightsholder names longer than 50 characters are truncated when stored in the ItemCopyright table
The ItemCopyright.CopyrightProvider field is only 50 characters wide but may reference the Rightsholders.RightsholderName field, which is 200 characters wide. If the RightsholderName is longer than 50 characters, its value will be truncated and the copyright record will not correctly match the rightsholder, such as on the rightsholder maintenance form in the Client.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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The Alert Status Area in the Ares web pages will overlap the tables on the main menu.
Because the text input elements in the column headers have a fixed size, the table can expand beyond its normal are and be overlapped by the sidebar.
1 vote -
The chat-related customization keys and tables were not removed as part of the chat feature removal.
1 vote -
PasswordHint should be modified to show as a required field on NewUserRegistration.html
PasswordHint is seeded in WebValidation for new installs to be a required field on NewUserRegistration. The NewUserRegistration.html page should be updated to indicate the Password Hint field is required. This bug was discovered when researching the automatic clearance email feature from Ares 4.6.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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The FromName field does not show as a changed field for a new email template
The FromName field does not get highlighed indicating a changed field despite making changes to the field. If you are only making changes to the FromName field, the Save button does not become enabled.
Workaround:
To enable saving on a template that already exists if you are making changes to the FromName field, make a small change to another field of the template, like Description and the Save button becomes enabled. You can then modify the description back to its original value and save again.1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6