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  1. Routing a request to another site changes the request status to Request In Processing regardless of previous state

    When routing a request to another site (that is still visible by the existing view), the request will remain open.

    The code for barSubItemRouteToSite_ItemClicked is routing to RequestInProcessing regardless of it the originalStatusRequestProcessing variable is -1 or something else. The route to RequestInProcessing in the else (i.e. when the request is still visible) should only happen if the originalStatusRequestProcessing is not equal to -1.

    1 vote
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    under review  ·  0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  2. The Aeon web DLL may crash the app pool if it doesn't have permissions to the log file location.

    This was discovered in a very particular situation but is still good to account for.

    1 vote
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    under review  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Entering <#STATUS> in Status Line crashes the Aeon Server.

    Go to Aeon Customization Manager.
    Edit the SLMainMenu customization key.
    Change the value to <#STATUS>.
    Log on to Aeon Web.

    1 vote
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    under review  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. The request form in the Aeon Client does not prompt to save changes when routing or selecting a next step.

    In the Aeon Client, open a request and modify a text field so that it is highlighted yellow to indicate pending changes.
    Routing the request (both request status routing and photodup routing) or selecting a next step (other than Cancel) will immediately perform that action without prompting to save changes. The route options may prompt you to confirm that you want to route if you haven't checked the "Don't show this again" checkbox, but you won't be prompted to save pending changes.

    1 vote
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  5. The Aeon DLL does not URL decode POST parameter names

    n InitializePostData, the DLL loops through the name/value pairs from the request content and decodes their values. However, it does not decode the field names. This isn't often a problem, but the Georgia Tech XSLT submits field names with a + character, which are getting encoded. When the EAD Request function tries to find field names using the identifier, they don't match because the + is still encoded in the field name. (We've since updated GT's XSLT to work around this).

    1 vote
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    under review  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. XLS file extension has field constraints

    The mail merge data files need to be XLSX in order to overcome data length limitations in the XLS format.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    under review  ·  1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. EAD requests will fail web validation and be left in user review if there is a rule that requires the RequestLink field.

    Add a web validation rule for the "RequestLink" field with a validation rule of ".+" that will be applied to submitted EADRequests.
    Submit an EAD request.
    The new request will fail web validation and be left in Awaiting User Review.

    1 vote
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  10. Secondary address issue on ChangeUserInformation.html

    There is an extra space in the code before the term CustomizationKey in the ChangeUserInformation.html page which causes the alternative address information section to ignore the settings in the Customization Manager.

    <section name="alt-address-info" style="<#CONDITIONAL type=" CustomizationKey" test="UseSecondaryAddress" false="display:none">">

    v5.0
    Bug# 4549

    0 votes
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  11. The checkbox functionality doesn't work properly for ResearchTopicsSharing

    The checkbox does not work properly for sharing research topics with the NewUserRegistration.html, ChangeUserInformation.html, and NewAuthRegistration.html pages.

    Workaround:

    Here's the current code:

    <div class="form-check">
    <label for="form-checkbox ResearchTopicsSharing">
    <span class="<#ERROR name='ERRORResearchTopicsSharing'>">
    <input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
    </span>
    </label>
    </div>

    To fix it she added the 'name="ResearchTopicsSharing" value="Yes"' elements:

    <div class="form-check">
    <label for="form-checkbox ResearchTopicsSharing">
    <span class="<#ERROR name='ERRORResearchTopicsSharing'>">
    <input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" name="ResearchTopicsSharing" value="Yes" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
    </span>
    </label>
    </div>

    v5.0
    Bug# 4551

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  12. The Activities can't be downloaded as an Excel XLS file

    The logs will show the error message "Error processing method" when a failed attempt to download the Activites from the Aeon 5.0 Web Pages.

    v5.0
    Bug# 4566

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  13. The PayPal CreditCardPaymen.html page will not properly submit payments in the Aeon 5.0 Web Pages

    This feature specific web page was not updated with the new Aeon web pages in 5.0. Atlas is working on updating the feature-specific web pages. Please contact support at support@atlas-sys.com if you have any questions or need assistance updating and implementing these pages.

    v5.0
    Bug# 4600

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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Activity Grid not saving grid changes/customizations

    The activity grid in Aeon 5.0 doesn't save any changes made to the layout after the client has been restarted.

    v5.0
    Bug# 4449

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  15. Date values export as plain text instead of date values when exporting transactions from the grid to Excel

    In Aeon 3.9 the date values would be exported as a date value which you could then sort chronologically. In Aeon 4.0, the new values only allow you to sort them alphabetically unless you manually remove the AM/PM text from all the cells and change the format of the cells to a date format.

    v4.0 & 4.1 & 5.0
    Bug# 4432

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  16. Error logging in when StaffPreviousPasswordCount Customization Key is less than one

    When you set the StaffPreviousPassword to 0, Aeon should default to checking a minimum of 4 unique passwords before an old password can be reused. Instead, a bug is causing the system to read the 0 as a null value, which in turn made it to unable to recognize any passwords. Until the bug is fixed, do not set the default value to 0.

    v4.1
    Bug#4238

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  17. Staff Templates no longer display changes in forms/grids

    Field customizations made for staff templates were no longer displaying in the client

    v4.1
    Bug#4217

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  18. Web API requests fail due to multiple requests from different applications being processed simultaneously

    Requests to the Aeon API from multi-threaded applications are failing to be served by the API. Requests are failing due to a "missing" API Key despite it being provided in the header.

    Sample error message in Aeon API logs:

    INFO AtlasSystems.Aeon.WebApi.Security.ApiKeyAuthenticationMiddleware - ApiKey was not authenticated. Failure message: Unable to authenticate API key.

    ERROR AtlasSystems.Aeon.WebApi.Security.ApiKeyAuthenticationHandler - Error retrieving web platform config: <APIKEY>. The context cannot be used while the model is being created. This exception may be thrown if the context is used inside the OnModelCreating method or if the same context instance is accessed by multiple threads concurrently. Note…

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  19. 0 votes
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  20. Blocked users able to edit/resubmit requests Awaiting User Review/Cancelled status

    Blocked users are able to resubmit requests when changing the schedule retrieval date on Cancelled and Awaiting User Review requests.

    Bug#3845

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