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  1. Secondary address issue on ChangeUserInformation.html

    There is an extra space in the code before the term CustomizationKey in the ChangeUserInformation.html page which causes the alternative address information section to ignore the settings in the Customization Manager.

    <section name="alt-address-info" style="<#CONDITIONAL type=" CustomizationKey" test="UseSecondaryAddress" false="display:none">">

    v5.0
    Bug# 4549

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  2. The checkbox functionality doesn't work properly for ResearchTopicsSharing

    The checkbox does not work properly for sharing research topics with the NewUserRegistration.html, ChangeUserInformation.html, and NewAuthRegistration.html pages.

    Workaround:

    Here's the current code:

    <div class="form-check">
    <label for="form-checkbox ResearchTopicsSharing">
    <span class="<#ERROR name='ERRORResearchTopicsSharing'>">
    <input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
    </span>
    </label>
    </div>

    To fix it she added the 'name="ResearchTopicsSharing" value="Yes"' elements:

    <div class="form-check">
    <label for="form-checkbox ResearchTopicsSharing">
    <span class="<#ERROR name='ERRORResearchTopicsSharing'>">
    <input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" name="ResearchTopicsSharing" value="Yes" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
    </span>
    </label>
    </div>

    v5.0
    Bug# 4551

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  3. The Activities can't be downloaded as an Excel XLS file

    The logs will show the error message "Error processing method" when a failed attempt to download the Activites from the Aeon 5.0 Web Pages.

    v5.0
    Bug# 4566

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  4. The PayPal CreditCardPaymen.html page will not properly submit payments in the Aeon 5.0 Web Pages

    This feature specific web page was not updated with the new Aeon web pages in 5.0. Atlas is working on updating the feature-specific web pages. Please contact support at support@atlas-sys.com if you have any questions or need assistance updating and implementing these pages.

    v5.0
    Bug# 4600

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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Activity Grid not saving grid changes/customizations

    The activity grid in Aeon 5.0 doesn't save any changes made to the layout after the client has been restarted.

    v5.0
    Bug# 4449

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  6. Date values export as plain text instead of date values when exporting transactions from the grid to Excel

    In Aeon 3.9 the date values would be exported as a date value which you could then sort chronologically. In Aeon 4.0, the new values only allow you to sort them alphabetically unless you manually remove the AM/PM text from all the cells and change the format of the cells to a date format.

    v4.0 & 4.1 & 5.0
    Bug# 4432

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  7. Error logging in when StaffPreviousPasswordCount Customization Key is less than one

    When you set the StaffPreviousPassword to 0, Aeon should default to checking a minimum of 4 unique passwords before an old password can be reused. Instead, a bug is causing the system to read the 0 as a null value, which in turn made it to unable to recognize any passwords. Until the bug is fixed, do not set the default value to 0.

    v4.1
    Bug#4238

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  8. Staff Templates no longer display changes in forms/grids

    Field customizations made for staff templates were no longer displaying in the client

    v4.1
    Bug#4217

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  9. Web API requests fail due to multiple requests from different applications being processed simultaneously

    Requests to the Aeon API from multi-threaded applications are failing to be served by the API. Requests are failing due to a "missing" API Key despite it being provided in the header.

    Sample error message in Aeon API logs:

    INFO AtlasSystems.Aeon.WebApi.Security.ApiKeyAuthenticationMiddleware - ApiKey was not authenticated. Failure message: Unable to authenticate API key.

    ERROR AtlasSystems.Aeon.WebApi.Security.ApiKeyAuthenticationHandler - Error retrieving web platform config: <APIKEY>. The context cannot be used while the model is being created. This exception may be thrown if the context is used inside the OnModelCreating method or if the same context instance is accessed by multiple threads concurrently. Note…

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  10. 0 votes
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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Blocked users able to edit/resubmit requests Awaiting User Review/Cancelled status

    Blocked users are able to resubmit requests when changing the schedule retrieval date on Cancelled and Awaiting User Review requests.

    Bug#3845

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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Max key length for BillingDefaults table exceeds maximum length for MSSQL Server

    When creating Aeon's BillingDefaults table and you enter a row into the table that maxes out the MSSQL fields, you will receive the following error:

    Warning! The maximum key length for a clustered index is 900 bytes. The index 'PK_BillingDefaults' has a maximum length of 1120 bytes. For some combination of large values, the insert/update operation will fail.

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    0 comments  ·  Database  ·  Flag idea as inappropriate…  ·  Admin →
  13. Researcher Re-Submitted Request After Processing

    Some web users have been able to re-submit requests after they are placed in statuses that should not allow re-submission.

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  14. ShowAutoRowFilter Null Reference Exception

    Invalid data row displays when "Show Auto Filter Row" option is turned on

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    under review  ·  0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  15. The Aeon installer does not support non-standard database user installations

    A default database user and password are hard-coded into the installer defaults. When the DB update scripts try to grant permissions on new or updates tables, it will always try to grant them to 'aeon'. Need a way to configure the database user/password on install if different from hard-coded 'aeon'.

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    under review  ·  0 comments  ·  Admin Tools  ·  Flag idea as inappropriate…  ·  Admin →
  16. <#requestlimit> in Status Line displays confusing text for 0/unlimited value

    When an individual user has a request limit of “0” set in the client (so that the user can have unlimited requests), that “0” then shows up in web status lines as the user’s request limit if the <#requestlimit> tag is used in any status lines."

    Status line message: "Thank you for your request(s). If you have more than 0 active requests, your requests will be placed in review and you will need to submit individual requests from the Saved Requests page."

    Should clarify message if request limits are used overall, but individual user has unlimited limit.

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    under review  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Database saves entered blank lines before ItemTitle on web form

    Using the web request form, users can enter a new/blank line(s) before the item's title. That character is saved in the database causing the ItemTitle Field to appear blank in the client's grid view, and missing in the email templates when the ItemTitle tag is used.

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  18. Password Reset link not converting when emailed from client

    The password reset email template should be hidden in client email template options.

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    under review  ·  1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  19. Routing a request to another site changes the request status to Request In Processing regardless of previous state

    When routing a request to another site (that is still visible by the existing view), the request will remain open.

    The code for barSubItemRouteToSite_ItemClicked is routing to RequestInProcessing regardless of it the originalStatusRequestProcessing variable is -1 or something else. The route to RequestInProcessing in the else (i.e. when the request is still visible) should only happen if the originalStatusRequestProcessing is not equal to -1.

    1 vote
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    under review  ·  0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  20. The Aeon web DLL may crash the app pool if it doesn't have permissions to the log file location.

    This was discovered in a very particular situation but is still good to account for.

    1 vote
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    under review  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
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