Aeon Known Issues

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  1. Field customizations will not hide duplicate field names in grids.

    Repro Steps
    1. Assign a staff template to a user in Staff Manager and add a field customization rule to hide the username field.
    2. Perform a request search from the main form.
    3. Although the 'Username' field will be hidden, there will be a "Username1" field which is not.

    1 vote
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  2. Field customizations may not apply on some grids.

    Field customizations and layout customizations may conflict on grids depending on which order they are applied. To reproduce:
    1. Assign a layout template to a staff user in Staff Manager, but make sure there are no field customization rules yet.
    2. Open the Client with that staff user.
    3. Perform a basic user search from the main menu.
    4. On the list of user search results, choose a field such as Username and drag it to a different position.
    5. Close the Client, saving layout changes.
    6. In Staff Manager, add a field customization to hide the field you selected. …

    1 vote
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Disavowing a new user displays a clearance warning indicating user is signed in


    1. Create a new user in the client & initialize the password

    2. Click Disavow user. A is displayed indicating the user is signed into a reading room despite just being created.

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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Searching for user details in the 'Proxies' tab of the Client user form will cause an error if the search terms include an apostrophe.

    Repro Steps
    Open a user form and click on the proxies tab.
    Perform a search using a single apostophe in the username or name field.
    An application-level exception will be raised.

    1 vote
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  6. Web payments with Paypal may record double payments.

    This is a timing issue with the aeon.dll so it can't be easily reproduced.

    When a payment has been completed with PayPal, it will send both a PDT response (an immediate response that redirects the user back to your page with payment confirmation details) and an IPN response (which is sent directly from PayPal to your server and can ensure you're notified of a successful payment even if the customer immediately closes their browser after completing payment on PayPal's site). The order and timing of these notifications is not guaranteed.

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Client ignoring confirm exit dialog response when activity forms open

    Repro Steps
    Open an activity form in the client. Do not make any pending changes to the activity record
    Close the main client form
    Choose "No" on the Confirm Exit prompt

    The client will close .

    1 vote
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  8. 1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  9. The EditEADRequest.html form doesn't work with web validation in the default web pages.

    Submit an EAD request, or update an existing non-photoduplication request's WebRequestForm field to EADRequest.
    Add a validation rule for the AeonForm specified in EditEADRequest.html, which should be EditGenericRequestEAD.
    Edit the request and submit values that will fail web validation.

    You will get a 'File not found' error, because it's trying to return you to the from 'EditGenericRequestEAD.html' which does not exist. Changing the AeonForm field to EditEADRequest does not work either; in that case you will simply get a blank page instead of the file-not-found error.

    1 vote
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  10. 1 vote
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  11. 1 vote
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  12. PayEEZY payments fail if the charge amount is less than $1

    The validation of the PayEEZY relay response will fail because the composite string that is hashed expects a leading zero on the charge amount.

    1 vote
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  13. If the LDAP server times out when logging in, the web DLL incorrectly reports that the username is not in the database

    This occurs when using two-step LDAP binding. If the LDAP server times out when attempting to authenticate the user, the SLUsernameNotInDatabase status line is erroneously shown.

    1 vote
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  14. OpenURLMapping table allows for duplicate entries

    The primary key on the OpenURLMapping table is incorrect, which allows for duplicate entries.

    1 vote
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    0 comments  ·  Database  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bundle search does not work when bundle field is NULL

    This happens because of a like comparison of the string '%%' against a NULL value.

    This is going to be resolved with the ability to edit bundle name and description after creation feature.

    1 vote
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  16. Adding a New Billing Default in Customization Manager generates an Unhandled Exception


    1. Navigate to the Billing Defaults tab in Customization Manager

    2. Add a new Billing Default

    3. Fill in at least one column, but leave at least one of these three fields blank
      a. Billing Category
      b. Billing Context
      c. Billing Type

    4. Click on the Service Packages tab

    5. Anerror window will appear. Select Yes

    6. The Billing Defaults tab will disappear and the error dialog will show up again. Select Yes

    7. Click on the Billing Defaults tab

    8. The error dialog will show again. Select Yes

    1 vote
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  17. Adding/Editing Service Packages and Billing Defaults in the Customization Manager

    The Service Package Details view does not show a corresponding Type or Context for any recently added Billing Category until you click the Refresh button in the top corner. Additionally, editing the Billing Context or Billing Type of a Billing Category causes the Service Package Details view to display information that is outdated.

    1 vote
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  18. Customization Manager fails when viewing routing that has new queues

    Steps to Reproduce:
    1. Open Customization Manager and view the Queues tab & Routing tab. Leave this instance open.
    2. Open another instance of Customization Manager to add a new queue and a routing rule that uses the new queue. This step can also be done by adding the records directly in SQL.
    3. In the Customization Manager instance from step 1, switch back to the Routing tab and the error will appear since the new queue is not known.

    1 vote
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  19. Requests can be created in the web without web validation being applied.

    The DLL is allowing the creation of a new transaction from a GET request. Creating a new record (transaction/user/etc) should only be allowed with POST actions.

    1 vote
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  20. Submitting photoduplication requests from an EAD does not send the user to the View Order Estimates page

    Submitting photoduplication requests from an EAD does not send the user to the View Order Estimates page even when not configured to skip order estimates.

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