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  1. Unable to report transaction numbers in Cybersource's merchant-defined data fields

    The Cybersource gateway has trouble submitting a list of relevant TNs with the default PARAM tag 'delimiter' attribute (a comma).

    Bug# 6941

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    0 comments  ·  Credit Card Payment Providers  ·  Flag idea as inappropriate…  ·  Admin →
  2. User Search on Activity Form returning wrong or incomplete results

    The Aeon Client's Activity form doesn't account for compound search terms when matching first and last names in a username search. For example, a search for 'Von Neumann' would return results if Von was in the FirstName and Neumann was in the LastName but a search for 'Von Neumann' would not match if Von Neumann were both in the LastName. 

    Bug# 3959

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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  3. Cloning request from queue grid causes error message

    Staff would receive an error message when attempting to clone a request by clicking the arrow icon next to the 'Clone Request to Another User' button in the Client. In addition, the 'Clone and Finish' button would not grey out when it's not available for use.

    Bug# 4541 & 4022

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  4. Changing a staff user's password sets "StaffPasswords.ModifiedBy" to the staff user's username

    The "Modified By" field is being set to the username of the Staff User whose password was changed instead of the username of the logged-in user when resetting a staff user's password.

    Bug# 4258

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  5. Validation error when importing a request form from a spreadsheet

    When going to Open user -> Select "New Request From File" -> select "AeonUploadtemplate.xlsx" (see attached) -> import the file -> reopen the request
    and importing issue would prompt a validation error if the Format, ServiceLevel, and/or ShippingOption fields were blank when importing a request from a spreadsheet. Aeon will now import those fields as NULL if they are left blank. See attached screenshot.

    Bug# 4369

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  6. 0 votes
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  7. NewUserRegistration.html page typo

    In the following line of the NewUserRegistration.html:

    <input type="text" class="form-control" name="Username" id="CurrentPassword" value="<#PARAM name='NewUsername'>" autocomplete="off">

    the id="CurrentPassword" should be id="Username".

    v5.0
    Bug# 4542

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  8. 0 votes
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  9. 0 votes
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  10. Secondary address issue on ChangeUserInformation.html

    There is an extra space in the code before the term CustomizationKey in the ChangeUserInformation.html page which causes the alternative address information section to ignore the settings in the Customization Manager.

    <section name="alt-address-info" style="<#CONDITIONAL type=" CustomizationKey" test="UseSecondaryAddress" false="display:none">">

    v5.0
    Bug# 4549

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  11. The checkbox functionality doesn't work properly for ResearchTopicsSharing

    The checkbox does not work properly for sharing research topics with the NewUserRegistration.html, ChangeUserInformation.html, and NewAuthRegistration.html pages.

    Workaround:

    Here's the current code:

    <div class="form-check">

                            &lt;label for=&quot;form-checkbox ResearchTopicsSharing&quot;&gt;
    
    &lt;span class=&quot;&lt;#ERROR name=&#39;ERRORResearchTopicsSharing&#39;&gt;&quot;&gt;
    &lt;input class=&quot;form-check-input&quot; type=&quot;checkbox&quot; id=&quot;ResearchTopicsSharing&quot; &lt;#CHECKED name=&#39;ResearchTopicsSharing&#39; default=&#39;true&#39;&gt;&gt;May we share your research topics with others?
    &lt;/span&gt;
    &lt;/label&gt;
    &lt;/div&gt;

    To fix it she added the 'name="ResearchTopicsSharing" value="Yes"' elements:

    <div class="form-check">
    <label for="form-checkbox ResearchTopicsSharing">
    <span class="<#ERROR name='ERRORResearchTopicsSharing'>">
    <input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" name="ResearchTopicsSharing" value="Yes" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
    </span>
    </label>
    </div>

    v5.0
    Bug# 4551

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  12. The Activities can't be downloaded as an Excel XLS file

    The logs will show the error message "Error processing method" when a failed attempt to download the Activites from the Aeon 5.0 Web Pages.

    v5.0
    Bug# 4566

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  13. The PayPal CreditCardPayment.html page will not properly submit payments in the Aeon 5.0 Web Pages

    This feature specific web page was not updated with the new Aeon web pages in 5.0. Atlas is working on updating the feature-specific web pages. Please contact support at support@atlas-sys.com if you have any questions or need assistance updating and implementing these pages.

    v5.0
    Bug# 4600

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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Activity Grid not saving grid changes/customizations

    The activity grid in Aeon 5.0 doesn't save any changes made to the layout after the client has been restarted.

    v5.0
    Bug# 4449

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  15. Date values export as plain text instead of date values when exporting transactions from the grid to Excel

    In Aeon 3.9 the date values would be exported as a date value which you could then sort chronologically. In Aeon 4.0, the new values only allow you to sort them alphabetically unless you manually remove the AM/PM text from all the cells and change the format of the cells to a date format.

    v4.0 & 4.1 & 5.0
    Bug# 4432

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  16. Staff Templates no longer display changes in forms/grids

    Field customizations made for staff templates were no longer displaying in the client

    v4.1
    Bug#4217

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  17. When entering a title with too many characters into the Title field the error message is too vague.

    When uploading Requests from File, if title is over 255 characters, error message says:
    "An error occurred when creating the requests: Validation failed for one or more entities. See 'EntityValidationErrors' property for more details."

    Error should be more indicative of what the issue is so users can correct it.

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  18. Excel fields that have been formatted but are blank create blank requests through file import

    When requests are made from an Excel spreadsheet through the file import blank requests are created for formatted cells that have no content.

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  19. 0 votes
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  20. ExternalRequests are not initializing Photoduplication requests

    Request sent from ILLiad to Aeon as photoduplication requests are not initializing in Aeon.

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