Aeon Known Issues

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Appointment Exception Dates sometimes may not be reflected in the web scheduling interface

    Appointment Exception Dates set in the Customization Manager for a reading room may not be reflected in the web scheduling interface in some cases but will display correctly in the Client.

    Bug# 13196

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Appointment times sometimes display as UTC in the Client

    In some places in the Aeon Client, an appointment's start and end times display as UTC instead of being converted to the appropriate server time.

    Bug# 13160

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  3. Appointment scheduling calendars on the web may load slowly if the reading room is fully booked

    If a reading room is fully booked with appointments for a long period of time, the appointment scheduling calendar for that room on the web pages will take an excessive amount of time to load.

    Bug# 13107

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Setting a custom field to a blank value can cause an internal error in the Aeon web DLL

    If a custom field (defined in the CustomFieldDefinitions table) is added to a form on the web as an optional field, submitting the form without a value for that field will return an error.

    Aeon v5.1

    Bug# 13020

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Some default EditGenericRequest forms are missing the required Transaction Number field

    The following Edit pages are missing a hidden TransactionNumber input, which is required for edit pages, and instead have a hidden TransactionLink input, which is not used on edit pages:
    -EditGenericRequestManuscriptPhotodup.html
    -EditGenericRequestMonographPhotodup.html

    Aeon 5.0/5.1 Default Web Pages

    Bug# 12899

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Buttons not working on DataRow_ElectronicDelivery

    The View and Delete buttons, as well as the Details, View Item, and Cancel Request options from the Actions dropdown menu do not work on the DataRow_ElectronicDelivery template (used on the Electronically Delivered Items web page).

    Workaround: Click on the item title and use these options from the top of the item details page.

    Aeon 5.1

    Bug# 12824

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. The "Cancel - Return to Logon" button on the NewAuthRegistration.html page doesn't return users to the logon menu

    Clicking the "Cancel - Return to Logon" button on the NewAuthRegistration.html page doesn't allow users to stop the request form and return to the logon menu.

    Bug# 12668

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Certain Transaction Emails do not use LocalInfo Table to populate the email's from address

    Generating a new email that is not based on a template from a request form in the client incorrectly populates the email's from address with the value in the EmailFromAddress customization key instead of the site's information entered in the LocalInfo table.

    Bug# 11000

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  9. Transaction numbers do not pass to Touchnet

    Transaction numbers do not get to Touchnet due to an issue with ancillaryData handling.

    Bug# 10472

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Credit Card Payment Providers  ·  Flag idea as inappropriate…  ·  Admin →
  10. DataRow headers don't meet accessibility

    Once the h5 header is updated to h4, there is an empty header that breaks accessibility.

    Bug# 10178

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Empty persist value string

    An empty string would be produced when the persist value drop-down in the atlasUtility.js due to the handling of the double-quotes.

    Bug# 9632

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Not enough contract with the gray text in web pages

    The gray text used on some of the default pages doesn't meet contrast requirements for WCAG.

    Bug# 8005

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adding a transaction to a bundle with long name throws error

    When adding a transaction to a bundle, Aeon is creating an entry in the History table. The Entry column is limited to 255 characters, which throws an error if the bundle has a name that exceeds the limit.

    Bug# 8806

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  15. Aeon DLL generating duplicate requests on refresh

    When a user submits a request, the request is created as expected after logging in. Then, if the user clicks the refresh button in their browser, a duplicate request is submitted.

    If the user is already logged in and attempts to refresh after submitting the request, I get the: "This form has already been submitted. Duplicate request not created." error as expected.

    Bug# 8826

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Custom search displaying results based on unconverted UTC db time

    The custom search is displaying the correct, converted, time in the client; however, custom searches look for the unconverted UTC time from the database.

    v5.0.3 and 4.1.0.2
    Bug# 8689

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  17. Activity tags are not handling special display formats

    The default pages do not currently support special date formats such as ISO8601 for the ActivityStatusDate. When adding the ISO8601 to the code, the pages are preventing the UTC time from being converted to the user's local timezone.

    Bug# 8611

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Unable to report transaction numbers in Cybersource's merchant-defined data fields

    The Cybersource gateway has trouble submitting a list of relevant TNs with the default PARAM tag 'delimiter' attribute (a comma).

    Bug# 6941

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Credit Card Payment Providers  ·  Flag idea as inappropriate…  ·  Admin →
  19. DLL request copy doesn't redirect user

    Requesting a copy from the Item Checked Out or Available for Use status produces the correct status line, but doesn't redirect user to the edit photo duplication form, and also gives a status line about editing a request that has already been processed.

    Bug# 7393

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Duplication Orders do not appear on detailed information

    When the ViewDetailedDefaultInformation page contains a blank field value is blank. As a result, the javascript designed to hide blank/empty fields doesn't show the entire div block.

    Bug# 7337

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5

Feedback and Knowledge Base