Aeon Known Issues
107 results found
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Aeon API - /odata/Requests/$count returns 502 server error The /odata/Requests/$count API endpoint is returning a 502 server error.
Bug# 32234
1 vote -
API errors when Custom Field contains a non-dropdown value Custom fields can be entered into the database as dropdown fields. If a value is entered into the dropdown field that is not in the CustomDropDown table, the API will throw an error when the record is opened in the staff web client.
Bug# 32075
1 vote -
Custom fields are not included when merging transactions or users Custom fields are not merged to the new transaction or user record when merge is confirmed.
Bug# 32037
1 vote -
Session timeout issues on the ArchivalRequest form Once a user's session expires, the Submit button on ArchivalRequest does nothing if clicked on. It should redirect to the Logon form for the user to re-authenticate and then submit after re-authentication.
Also after session expiration, the "Cancel - Return to Main Menu" and "Save Request for Later" buttons redirects to the Logon form but entering credentials does nothing except reload the logon form. There is no way to log back in.
Bug# 31680
1 vote -
Session timeout issue on Saved Requests page Submitting a request from the Saved Requests page using the "Submit Information" button does not work once the session has timed out. The "Cancel Requests" button does work by redirecting to the Logon page and cancelling after re-authentication.
The behavior should be consistent to allow batch submission after session timeout.
Bug# 31679
1 vote -
TransactionStatus for RequestCopy (turning a request into an order) should advance When a user initiates the Request Copy function the request status should move to Awaiting Request Processing if it is in a saved request state. Currently, the status stays at Awaiting User Review.
Bug# 31643
1 vote -
Issue with session timeouts and appointment creation in web interface A user cannot finish creating new appointments once their session has timed out. If they try clicking the "Create Appointment" button, nothing happens. There is no redirect to the login page or other way for the user to complete that action without losing progress.
Bug# 31388
1 vote -
Phototoggle on EADRequest does not handle multiple requests The grouping functionality is not correcting being called on submittal to enable multiple requests.
Bug# 30721
1 vote -
Submitting the ExpiredUsers form does not set custom field values When submitting ExpiredUsers when a custom field is present, the custom field value will not update.
Bug# 30607
1 vote -
Photodup requests can become associated with an activity or appointment A photoduplication request can become associated with an appointment or activity in the situation where there is lack of a matching EditPhotodup form, since it then defaults to the edit page meant for regular requests and adds the photoduplication fields via the <#INCLUDE> tag present on the page. Transaction status and photoduplication status stay the same.
Bug# 30398
1 vote -
Issues with hardcoded Site options in web interface The ViewAppointments.html page does not currently handle hardcoded options in the Site field dropdown correctly, unlike request forms with appointments
Hardcoded Site dropdown fields can fail on edit forms when using appointments.
Bug# 30377
1 vote -
Item detail information in web showing encoding for ampersand HTML encoding is showing for the ampersand on the item detail pages
Bug# 30262
1 vote -
Printing Callslips from Activity window no longer routes to In Item Retrieval When printing callslip from an activity, the callslips will print, but the Activity requests to do not appropriately route to In Item Retrieval.
Current workaround is to manually route these requests after printing.
The automatic routing to In Item Retrieval still works when printing the requests from the Awaiting Activity Processing queue/grid. This only affects printing from within the Activity window.
Bug# 30117
1 vote -
RequestMinLeadDays and RequestMaxLeadDays not present in appointment email templates The Appointment tags RequestMinLeadDays and RequestMaxLeadDays are not present when editing appointment email templates in the Customization Manager
Bug# 29267
1 vote -
RequestMinLeadDays tag not supported on AppointmentConfirmation email in the client The default email template for AppointmentConfirmation contains the tag <#Appointment.RequestMinLeadDays> but is not processed correctly in the Client.
Bug# 29266
1 vote -
Force Password Reset doesn't work if UserPasswordExpirationEnabled is set to No If UserPasswordExpirationEnabled is set to No, a forced password reset (prompted from the client) will not prompt the patron to reset their password on next login.
Bug# 29259
1 vote -
Aeon API logs are not sufficiently detailed for troubleshooting certain web client issues The Aeon API log does not contain sufficiently detailed logging statements for troubleshooting certain issues in the Aeon Web Client, for example, when a user's multifactor authentication configuration fails.
Bug# 28355
1 vote -
Date formats on the Aeon web interface are not displayed according to server locale settings The Aeon web pages do not automatically use server locale settings to determine the format displayed for dates in the Aeon web interface and require manual code changes to adjust the format.
Bug# 28352
1 vote -
Researchers cannot be associated with requests created via the create request endpoint Setting the RequestFor type to "Researcher" always returns a 500 error when attempting to create a request via the create request endpoint in the Aeon 6.0 Web API, regardless of whether or not the researcher username given is valid.
Bug# 27516
1 vote -
Appointment Status can be set to an invalid value using the appointment creation endpoint The Appointment Status field can be set to any value using the appointment creation endpoint in the Aeon 6.0 Web API, which can lead to appointments created with invalid statuses.
Bug# 27514
1 vote