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87 results found

  1. Duplicate Requests in Aeon by double clicking submit button

    Users can submit duplicate requests through external requesting by rapidly clicking the submit button.

    Bug# 4702

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    1 comment  ·  Web Interface  ·  Admin →

  2. The ViewAllRequests table and the View Requests By Tag table will always use the same export query

    1 vote

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    under review  ·  2 comments  ·  Web Interface  ·  Admin →

  3. Past appointments and future appointments with start dates exceeding the Min Lead Days for the reading room are not viewable on web

    Users cannot view appointment details on the web interface for appointments with start dates in the past or with start dates exceeding the Minimum Lead Days setting for the reading room. Clicking on an affected appointment will display the SLAppointmentAssociationError status line to the user (default text: "Error: You cannot view an appointment you are not associated with.").

    Aeon 5.2

    Bug# 22857

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    0 comments  ·  Web Interface  ·  Admin →

  4. Aeon 5.1 Scheduled Date date picker calendar does not properly color disabled dates

    Disabled dates are not colored correctly in the date picker tool used with the ScheduledDate field in the Aeon 5.1 web pages.

    Bug# 22802

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    0 comments  ·  Web Interface  ·  Admin →

  5. <#Request.CancelNote> does not populate in ItemCancellation emails from template

    The <#Request.CancelNote> element does not populate in item cancellation emails and displays as empty space within the email.

    Workaround: Use <#Request.ReasonForCancellation> in the email template instead of <#Request.CancelNote>

    Aeon 5.2

    Bug# 22789

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    0 comments  ·  Email  ·  Admin →

  6. HTML5 client-side validation is not supported on the Saved Requests web page

    Client-side HTML5 validation (e.g., the 'required' attribute) cannot be used for fields on the Saved Requests web page (ViewUserReviewRequests.html).

    Bug# 22300

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    0 comments  ·  Web Interface  ·  Admin →

  7. Color contrast issues on the Aeon Options form when using certain skins

    The panel on the left of the Options form in the Aeon Client does not change color based on the Client skin selected and the links on the Resources tab have poor color contrast when using the Office 2016 Dark skin.

    Bug# 22246

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    0 comments  ·  Staff Client  ·  Admin →

  8. Email routing allows requests to be routed to incorrect state codes

    Email routing allows activity requests to be routed into non-activity queues and internal routing controls will not be applied to move the request into the proper activity queue.

    Bug# 21755

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    0 comments  ·  Email  ·  Admin →

  9. JavaScript console error may occur when using the appointment scheduling web interface

    After typing a date manually into the Appointment Date text field on a web request form, pressing the TAB key or clicking the mouse to move focus elsewhere will return a JavaScript console error in the web browser.

    Bug# 19926

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    0 comments  ·  Web Interface  ·  Admin →

  10. JavaScript console error may occur when using the appointment scheduling web interface

    After typing a date manually into the Appointment Date text field on a web request form, pressing the TAB key or clicking the mouse to move focus elsewhere will return a JavaScript console error in the web browser.

    Bug# 19926

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    0 comments  ·  Web Interface  ·  Admin →

  11. Cannot properly focus appointment calendar under certain conditions with keyboard controls

    After typing a date manually into the Appointment Date text field on the Aeon web pages, pressing the TAB key will not properly bring focus on the calendar date picker and it will not be possible to operate the date picker with keyboard controls until pressing TAB key one more time and then SHIFT+TABing back into the calendar.

    Bug# 19925

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    0 comments  ·  Web Interface  ·  Admin →

  12. The Save for Later button on the EAD Request form may submit requests for processing

    When the SubmitEadRequestsUpToRequestLimit customization key is set to Yes, using the Save for Later button on the EAD request form submits the request for processing instead of saving it for user review. As a result, requests can bypass the appointment requirement.

    Bug# 21000

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    0 comments  ·  Web Interface  ·  Admin →

  13. Aeon Client crashes on first load of addon from a network location

    The Aeon Client will crash upon first startup if addons are loaded from a network location (i.e., when the My Documents folder on the workstation is hosted in a network location such as OneDrive).

    Workaround: Open the My Documents folder in File Explorer before starting Aeon.

    Bug# 20962

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    0 comments  ·  Staff Client  ·  Admin →

  14. Aeon Options form displays incorrect version numbers for Staff and Customization Managers

    The version numbers for the Staff and Customization Managers displayed on the Resources tab of the Aeon Options form in the Aeon Client are incorrect.

    Bug# 19887

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    0 comments  ·  Staff Client  ·  Admin →

  15. Duration of a booked appointment can't be shortened for reading rooms configured with a single seat

    Attempting to shorten the duration of an existing appointment booked in a reading room configured with only a single seat on the web will return a "No appointment availability for this start and stop time" error.

    Bug# 19849

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    0 comments  ·  Web Interface  ·  Admin →

  16. MinimumLeadDays behavior functions differently for appointments vs requests

    The MinimumLeadDays value for a reading room configured in the Aeon Customization Manager will consider not only the current date, but also the current time when calculating whether a request can still be submitted for an appointment, but will not consider the current time when making the same calculation for whether an appointment can still be scheduled in the room.

    This means that it is possible for an appointment to be scheduled for the room that would then not allow any requests to be associated with it.

    Bug# 19633

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    0 comments  ·  Web Interface  ·  Admin →

  17. Email subject encoding can fail for non-ASCII characters

    Encoding for the subject line of an email sent from Aeon can fail if it contains non-ASCII characters.

    Workaround: If an email is bounced back for this issue, you can change the subject line of the email to remove any non-basic characters

    Bug# 19548

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    0 comments  ·  Email  ·  Admin →

  18. Set Default (Local Machine) option in SQL Alias Manager v1.3.2 may fail due to permissions issue

    Staff with local admin privileges on their desktops or VMs are unable to successfully use the Set Default (Local Machine) option with SQL Alias Manager v1.3.2 without also requiring Full Control privileges on the folder where the DBCs reside, which causes issues in shared environments.

    Bug# 18747

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    0 comments  ·  SQL Alias Manager  ·  Admin →

  19. Force password reset option may fail in certain cases

    If the WebAuthType key is set to RemoteAuth in the Customization Manager and the force password reset option is toggled for a user using Aeon Authentication, the user will not be prompted to change their password upon logging in if the Aeon Authentication checkbox is not checked on the user record.

    Bug# 18390

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    0 comments  ·  Staff Interface  ·  Admin →

  20. DataRow_ElectronicDelivery.html does not display File Size and Transaction Number

    The DataRow_ElectronicDelivery data row template does not display the associated file size and transaction number for requests.

    Bug# 18112

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    0 comments  ·  Web Interface  ·  Admin →
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