Aeon Known Issues
130 results found
Routing a request to another site from the Request form and then opening it from the Request list causes an error
Routing a request to a site outside of the current database view from the Request form does not refresh the Request list in the Client, and leads to an error in the logs stating "A thread exception has occurred" when trying to open that request from the unrefreshed list.
Bug# 126250 votes
Associating a request at the "Request in Processing" status with an activity causes an error
If a request is at the "Request in Processing" status and is not associated with an activity, associating it with one via the Request form and then saving gives an error in the logs stating "A thread exception has occurred."
Bug# 126240 votes
The transactions grid on the Appointment form does not display field customizations
The grid displaying associated requests on the Appointment form does not apply field customizations.
Bug# 126180 votes
Errors saving DBC on Windows 8/Server 2012
When using Windows Server 2012, an error occurs when saving a DBC file with the Save button in SQL Alias Manager.
Bug# 121260 votes
When clearing users, changing the username of a user on the similar users list does not refresh the list
When clearing users, changing the username of a user on the list of similar users does not refresh the list. Clicking on a user who has had their username changed in the unrefreshed list causes an error and opens a blank user info form.
Bug# 122490 votes
DBC passwords containing special characters cause database connection errors
DBC passwords containing some special characters (such as semicolons) lead to errors when the DLL attempts to connect to the database.
Bug# 122950 votes
DLL incorrectly displays detailed error information to users
When an error is encountered, the Aeon Web DLL is surfacing detailed error information that should not be visible to end-users.
Bug# 122890 votes
The Merge User form is too small
When the Merge User form is opened, the height of the screen is too small and requires the user to scroll down to access some fields and all buttons. The form is also freely resizeable and does not have a minimum size or fixed size.
Bug# 118800 votes
The Web DLL does not properly validate researcher request links when submitting requests
When submitting a request for a researcher, the DLL does not properly validate the proxy relationship between the user submitting the request and the selected researcher.
Bug# 116990 votes
Missing validation for activities in transactions
In TransactionValidator, there is no validation for ensuring that ActivityId and ResearcherUsername are mutually exclusive or that the user is associated with the activity.
Bug# 115620 votes
Changing a user's username in the User Information Form causes an error if a Request Form is also open
If the Request Form and User Information Form are open at the same time in the Client, and the relevant user's username is changed in the User Information Form, an error will occur when switching back to the Request Form even if the User Information Form is still open.
Bug# 114030 votes
Client still tries to connect to the database when it can't find a DBC file
If the Aeon Client cannot find a DBC file on startup, it will correctly display an "Error Loading Database Settings" message, but will incorrectly continue trying to connect to the database after the error message is dismissed until this process eventually times out.
Bug# 111070 votes
Clicking "No" when prompted to edit activity notification e-mail still presents the e-mail for editing
When a user is added to an activity on the Activity form, a prompt asks if you would like to edit the notification being sent to the user. Clicking "No" presents the e-mail for editing the same as if "Yes" were clicked.
Bug# 109380 votes
Customization window on Form Dashboard prevents closing the Client
In Template Edit Mode, open the Customization popup window on the Form Dashboard and save changes. Attempts to close the Aeon Client from will fail as the Customization window is unable to fully close.
Bug# 107920 votes
Cybersource payment confirmations may not be processed correctly
The "Unable to process payment at this time. Please contact library staff if this problem persists. Response signature provided from CyberSource payment provider could not be confirmed." error occurs when a user makes a payment in CyberSource but closes out before successfully navigating back to Aeon.
Bug# 93610 votes
Resizing prevents access to Notes in Aeon Item record
When scaling an item record's window down, the notes field becomes inaccessible, even when a note is present.
Bug# 103170 votes
Aeon Web API reports invalid X-AEON-API-KEY header in logs unnecessarily
The ApiKeyAuthenticationMiddleware layer is invoked unnecessarily for non-secure endpoints, resulting in invalid X-AEON-API-KEY header log statements.
Bug# 102730 votes
TransactionValidator creates some redundant and/or incorrect error messages
For example, validating a transaction without username results in the following:
2x "username can't be empty"
1x " is not a valid username"
1x "user cannot be anonymous"
Bug# 88890 votes
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