Aeon Known Issues
202 results found
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0 votes
Released in Aeon 5.0 web pages on 1/20/2020.
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Secondary address issue on ChangeUserInformation.html
There is an extra space in the code before the term CustomizationKey in the ChangeUserInformation.html page which causes the alternative address information section to ignore the settings in the Customization Manager.
<section name="alt-address-info" style="<#CONDITIONAL type=" CustomizationKey" test="UseSecondaryAddress" false="display:none">">
v5.0
Bug# 45490 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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The checkbox functionality doesn't work properly for ResearchTopicsSharing
The checkbox does not work properly for sharing research topics with the NewUserRegistration.html, ChangeUserInformation.html, and NewAuthRegistration.html pages.
Workaround:
Here's the current code:
<div class="form-check">
<label for="form-checkbox ResearchTopicsSharing">
<span class="<#ERROR name='ERRORResearchTopicsSharing'>">
<input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
</span>
</label>
</div>To fix it she added the 'name="ResearchTopicsSharing" value="Yes"' elements:
<div class="form-check">
<label for="form-checkbox ResearchTopicsSharing">
<span class="<#ERROR name='ERRORResearchTopicsSharing'>">
<input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" name="ResearchTopicsSharing" value="Yes" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
</span>
</label>
</div>v5.0
Bug# 45510 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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The Activities can't be downloaded as an Excel XLS file
The logs will show the error message "Error processing method" when a failed attempt to download the Activites from the Aeon 5.0 Web Pages.
v5.0
Bug# 45660 votesreleased · AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) respondedDownload an update set of Aeon 5.0 webpages that include this fix here: https://support.atlas-sys.com/hc/en-us/articles/360012610813-Aeon-Downloads
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The PayPal CreditCardPayment.html page will not properly submit payments in the Aeon 5.0 Web Pages
This feature specific web page was not updated with the new Aeon web pages in 5.0. Atlas is working on updating the feature-specific web pages. Please contact support at support@atlas-sys.com if you have any questions or need assistance updating and implementing these pages.
v5.0
Bug# 46000 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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Activity Grid not saving grid changes/customizations
The activity grid in Aeon 5.0 doesn't save any changes made to the layout after the client has been restarted.
v5.0
Bug# 44490 votesReleased in Aeon 5.0.3.
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Date values export as plain text instead of date values when exporting transactions from the grid to Excel
In Aeon 3.9 the date values would be exported as a date value which you could then sort chronologically. In Aeon 4.0, the new values only allow you to sort them alphabetically unless you manually remove the AM/PM text from all the cells and change the format of the cells to a date format.
v4.0 & 4.1 & 5.0
Bug# 44320 votesReleased in Aeon 5.0.3
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Error logging in when StaffPreviousPasswordCount Customization Key is less than one
When you set the StaffPreviousPassword to 0, Aeon should default to checking a minimum of 4 unique passwords before an old password can be reused. Instead, a bug is causing the system to read the 0 as a null value, which in turn made it to unable to recognize any passwords. Until the bug is fixed, do not set the default value to 0.
v4.1
Bug#42380 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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Staff Templates no longer display changes in forms/grids
Field customizations made for staff templates were no longer displaying in the client
v4.1
Bug#42170 votes -
When entering a title with too many characters into the Title field the error message is too vague.
When uploading Requests from File, if title is over 255 characters, error message says:
"An error occurred when creating the requests: Validation failed for one or more entities. See 'EntityValidationErrors' property for more details."Error should be more indicative of what the issue is so users can correct it.
0 votesreleased · AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) respondedReleased with 4.0.4 client update 11/26/18
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<#requestlimit> in Status Line displays confusing text for 0/unlimited value
When an individual user has a request limit of “0” set in the client (so that the user can have unlimited requests), that “0” then shows up in web status lines as the user’s request limit if the <#requestlimit> tag is used in any status lines."
Status line message: "Thank you for your request(s). If you have more than 0 active requests, your requests will be placed in review and you will need to submit individual requests from the Saved Requests page."
Should clarify message if request limits are used overall, but individual user has unlimited limit.
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in Aeon v5.1
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Excel fields that have been formatted but are blank create blank requests through file import
When requests are made from an Excel spreadsheet through the file import blank requests are created for formatted cells that have no content.
0 votesreleased · AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) respondedReleased with 4.0.4 client update 11/26/18
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0 votesreleased · AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) responded
Released with 4.0.1 server update 11/26/18
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ExternalRequests are not initializing Photoduplication requests
Request sent from ILLiad to Aeon as photoduplication requests are not initializing in Aeon.
0 votesreleased · AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) respondedReleased with 4.0.1 server update 11/26/18
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Request from File upload does not correctly convert Scheduled Date to local time zone
When uploading a file through the New Requests from File option, if the Scheduled Date field is filled in, it appears that the file is uploaded in GMT and then converted to the time zone of the client.
0 votesreleased · AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) respondedReleased with 4.0.4 client update 11/26/18
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Field Customizations are not reflected in Activity Requests grid
When removing or changing Field Customizations in the Aeon Staff Manager the changes are not reflected in the Activity Requests Grid in the Aeon Client
0 votesReleased in Aeon 5.0
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Can't create Activity Requests from file when more than one User is assigned to Activity
The request from file upload will fail if more than one user is associated with the activity.
0 votesreleased · AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) respondedReleased with 4.0.4 client update 11/26/18
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External request submissions do not persist through new user registration
When submitting a request to Aeon through the external request endpoint, if the patron clicks the 'First Time User' link to register as a new user, the patron will be taken to the main menu and the external request data will be lost
0 votesreleased · AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) respondedreleased in special DLL for sites experiencing issue. Contact support@atlas-sys.com if you think this applies to your site. This version of the DLL will be released in full with the next version release.
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Group By option is disabled on user search form
Search for user to open user list form.
Right-click on any column header and note disabled "Group By This Column" menu item.
Alternatively, right-click column header and select "Show Group By Box" then note that the inability to drag any columns into the box.Current work-around is to use the custom user search form which does allow grouping.
1 voteReleased in Aeon 5.0
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Exclude the 'sys' view from update scripts
For Azure databases there is a default 'sys' view that is causing some of the update scripts to fail.
1 voteReleased in Aeon 5.0