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92 results found

  1. Byte arrays passed to .NET methods are converted to null due to an NLua bug

    Byte arrays (often referred to as Byte[] in Microsoft's .NET documentation) passed from Lua to .NET methods are converted to null, causing those .NET methods to fail when included in addon code.

    This is a known NLua bug present in the version of the NLua component used by the Aeon application, detailed here: https://github.com/NLua/NLua/issues/438.

    Bug# 24019

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    0 comments  ·  Addons  ·  Admin →

  2. HTML5 client-side validation is not supported on the Saved Requests web page

    Client-side HTML5 validation (e.g., the 'required' attribute) cannot be used for fields on the Saved Requests web page (ViewUserReviewRequests.html).

    Bug# 22300

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    0 comments  ·  Web Interface  ·  Admin →

  3. Email routing allows requests to be routed to incorrect state codes

    Email routing allows activity requests to be routed into non-activity queues and internal routing controls will not be applied to move the request into the proper activity queue.

    Bug# 21755

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    0 comments  ·  Email  ·  Admin →

  4. JavaScript console error may occur when using the appointment scheduling web interface

    After typing a date manually into the Appointment Date text field on a web request form, pressing the TAB key or clicking the mouse to move focus elsewhere will return a JavaScript console error in the web browser.

    Bug# 19926

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    0 comments  ·  Web Interface  ·  Admin →

  5. Cannot properly focus appointment calendar under certain conditions with keyboard controls

    After typing a date manually into the Appointment Date text field on the Aeon web pages, pressing the TAB key will not properly bring focus on the calendar date picker and it will not be possible to operate the date picker with keyboard controls until pressing TAB key one more time and then SHIFT+TABing back into the calendar.

    Bug# 19925

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    0 comments  ·  Web Interface  ·  Admin →

  6. The Save for Later button on the EAD Request form may submit requests for processing

    When the SubmitEadRequestsUpToRequestLimit customization key is set to Yes, using the Save for Later button on the EAD request form submits the request for processing instead of saving it for user review. As a result, requests can bypass the appointment requirement.

    Bug# 21000

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    0 comments  ·  Web Interface  ·  Admin →

  7. Aeon Client crashes on first load of addon from a network location

    The Aeon Client will crash upon first startup if addons are loaded from a network location (i.e., when the My Documents folder on the workstation is hosted in a network location such as OneDrive).

    Workaround: Open the My Documents folder in File Explorer before starting Aeon.

    Bug# 20962

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    0 comments  ·  Staff Desktop Client  ·  Admin →

  8. Aeon Options form displays incorrect version numbers for Staff and Customization Managers

    The version numbers for the Staff and Customization Managers displayed on the Resources tab of the Aeon Options form in the Aeon Client are incorrect.

    Bug# 19887

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    0 comments  ·  Staff Desktop Client  ·  Admin →

  9. Duration of a booked appointment can't be shortened for reading rooms configured with a single seat

    Attempting to shorten the duration of an existing appointment booked in a reading room configured with only a single seat on the web will return a "No appointment availability for this start and stop time" error.

    Bug# 19849

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    0 comments  ·  Web Interface  ·  Admin →

  10. Email subject encoding can fail for non-ASCII characters

    Encoding for the subject line of an email sent from Aeon can fail if it contains non-ASCII characters.

    Workaround: If an email is bounced back for this issue, you can change the subject line of the email to remove any non-basic characters

    Bug# 19548

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    0 comments  ·  Email  ·  Admin →

  11. Set Default (Local Machine) option in SQL Alias Manager v1.3.2 may fail due to permissions issue

    Staff with local admin privileges on their desktops or VMs are unable to successfully use the Set Default (Local Machine) option with SQL Alias Manager v1.3.2 without also requiring Full Control privileges on the folder where the DBCs reside, which causes issues in shared environments.

    Bug# 18747

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    0 comments  ·  SQL Alias Manager  ·  Admin →

  12. Force password reset option may fail in certain cases

    If the WebAuthType key is set to RemoteAuth in the Customization Manager and the force password reset option is toggled for a user using Aeon Authentication, the user will not be prompted to change their password upon logging in if the Aeon Authentication checkbox is not checked on the user record.

    Bug# 18390

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    0 comments  ·  Staff Interface  ·  Admin →

  13. Appointment scheduling web calendar is not properly formatted for screen reader navigation

    The HTML tables used to format the appointment scheduling calendar on the web are improperly formatted and cause navigation issues for screen reader users.

    Backlog# 18519

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    0 comments  ·  Web Interface  ·  Admin →

  14. Using the <#OPTION> tag with a CustomDropDown group requires the group name to match the target field name

    CustomDropDown group selections displayed on web forms using the <#OPTION> tag can only be saved to a field with a name matching that of the CustomDropDown group name.

    Bug# 17407

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    0 comments  ·  Web Interface  ·  Admin →

  15. Checkboxes generated with the Aeon <#OPTION> tag will save data in an incorrect format

    Using the <#OPTION> tag to generate a group of checkbox selections for a CustomDropDown group on the web will cause the data selected to be saved with a comma prepended to each value.

    Bug# 17406

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    0 comments  ·  Web Interface  ·  Admin →

  16. Submission of XML/HTML tags in EAD requests will cause errors

    If POSTed data from an EAD request contains an XML/HTML tag, the Aeon server will respond with a 500 error message.

    Bug# 17275

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    0 comments  ·  Web Interface  ·  Admin →

  17. An explanation is not displayed when attempting to delete a custom queue that can't be deleted

    Attempting to delete a custom queue in the Customization Manager that can't be deleted will not display a reason stating why the queue can't be deleted, even though the Delete button is active.

    Bug# 17169

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    0 comments  ·  Customization Manager  ·  Admin →

  18. ReturnLink fields are not sent during HTTP redirects

    ReturnLink parameters are not sent by the Aeon Web DLL during the HTTP redirect process.

    Bug# 16722

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    0 comments  ·  Web Interface  ·  Admin →

  19. Issues may be caused when DLL attempts to match form values to regular expressions used for web validation

    Issues can sometimes occur in the Web DLL when matching submitted form data to certain regular expressions defined in the WebValidation table.

    Bug# 16111

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    0 comments  ·  Web Interface  ·  Admin →

  20. Aeon Client will throw errors after idle period

    If the Aeon Client has been idle for 30 minutes (for example, if the PC has entered sleep mode) the database connection used by the Client will close and throw the following error in the logs:

    ERROR AtlasSystems.Configuration.Settings - A transport-level error has occurred when receiving results from the server.

    Recommendation: Close down the Aeon Client before putting the computer to sleep or before leaving the computer for an extended period of time.

    Bug# 16075

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    0 comments  ·  Staff Desktop Client  ·  Admin →
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