Without the integration, our Special Collections department must use an in-house system for library billing and payments, which was built for handling circulation fees. Thus, to receive payments for Aeon users, our librarians must create dummy accounts in our catalog and with the university's identity management system. This is all very cumbersome for both the staff and the Aeon users. A direct integration between Aeon and Cashnet would enable us to use Aeon invoicing and the users would no longer need accounts in any other system. This is particularly pressing for us since we are now migrating to a new ILS and the in-house billing application will be shut down.
Without the integration, our Special Collections department must use an in-house system for library billing and payments, which was built for handling circulation fees. Thus, to receive payments for Aeon users, our librarians must create dummy accounts in our catalog and with the university's identity management system. This is all very cumbersome for both the staff and the Aeon users. A direct integration between Aeon and Cashnet would enable us to use Aeon invoicing and the users would no longer need accounts in any other system. This is particularly pressing for us since we are now migrating to a new ILS and the in-house billing application will be shut down.