Ares Known Issues
30 results found
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Ares Client update notification can popup behind the Client startup screen
The notification that an Ares Client update is available can sometimes appear behind the initial startup loading screen, but cannot be clicked.
Bug# 16351
0 votesreleased ·
AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in the v5.0.7 Ares Client release on January 23, 2023.
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New values entered in the Pages and Students fields on the Copyright forms are not used
The Pages and Students fields are displayed as editable text fields for items selected on the Copyright forms, but any new values entered here will not be used when pricing or placing the copyright order for the item and will be overwritten with the default values present in those fields before adjustments were made.
Bug# 16348
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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History entries are not added for copyright orders created on the Item form
A history entry is not added when a copyright order is created from the Item form.
Bug# 16347
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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Staff unable to log in when StaffPreviousPasswordCount customization key value is less than one
Setting the StaffPreviousPasswordCount customization key to 0 will prevent all staff from being able to log into their accounts.
Bug# 15241
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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Annual License Costs are factored into Course Copyright Costs
The display for Course Copyright Costs does not filter out copyright fees for items covered by Annual Copyright License.
Bug# 15115
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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ItemTracking and ItemHistory tables broken in Ares 5.0 Custom Searches
When performing a custom search in Ares 5.0 using either the Items.ItemTracking or Items.ItemHistory table, the search fails and throws a "could not be bound" error in the logs.
Bug# 13163
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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0 votes
Released on 25 January 2021 in the (5.0.2) Client Release
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Removing a proxy removes the associated user from all proxy courses they may be associated with
Scenario:
If a user named Gonzo was enrolled in one of the courses with instructor Cap.
If Cap was added as a Proxy Instructor for another course for Gonzo, and then Gonzo was enrolled as a proxyinstructor in all 5 of Cap's courses.
Then, a user Dwatson was added as a Proxy Instructor for Gonzo, and then Gonzo was enrolled as a proxy instructor in Dwatson's 2 courses. For a total of 7 courses.
Then when Cap was removed as a proxy instructor for Gonzo, this removed ALL of Gonzo's enrollments. Even though a sql query shows he is still…0 votesReleased on 25 January 2021 in the (5.0.2) Client Release
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0 votes
Released on 25 January 2021 in the (5.0.2) Client Release
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Instructor tags field is not displaying in the Client
Both instructor and personal tags that are added via the web's batch tag editor feature only show on the webpages.
This is what we have found:
-Batch Instructor tags show on course info page and show details page
-Batch Personal tags show on the course info page, but not the show details page
-Tags added to items individually via the web do show in both course info and show details.Normally the only tags that show in the client are Instructor tags, but right now batch Instructor tags don't show in the client at all.
Bug# 8609
0 votesReleased on 25 January 2021 in the (5.0.2) Client Release
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Item to be incorrectly routed to the status of "Item Submitted via Cloned Course"
Cloning items in the web would cause the original item to be incorrectly routed to the status of "Item Submitted via Cloned Course".
Bug# 8255
0 votesFixed in Ares 5.0.1 Server Release
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Bulk Item Editing validation out of memory error
Out of memory error when using the ValidateTransformation method on the Bulk Edit Items form when generating a very large query (effectively, SELECT * FROM Items).
Bug# 5779
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in the v5.0.7 Ares Client release on January 23, 2023.
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1 vote
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Replacing message text in Web Alerts causes a "Message is Required" Validation error
Reproduce:
Create and save a web alert
Highlight all the message text and type a new message
Message will now fail validation and will not pass no matter what is typed inWork around:
Click to a different web alert
It will prompt you to save unsaved changes
Click yes1 vote -
1 vote
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Importing item details will fail if both items are free text documents.
Within the staff client, if you attempt to import item details from one free text document (Created Item) to another, a primary key violation occurs.
1 vote -
Search users group in client is collapsed on some operating systems
Atlas could reproduce it on Windows 7 and Server 2012 but not Server 2008R2.
1 vote -
1 votereleased ·
AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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Ares Link Checker fails to create secure SSL/TLS channel if link web server is using secure crypto
.NET 4.5 does not support secure TLS 1.1 & 1.2 by default. If the link points to a server that has disabled TLS 1.0 the link will have the secure channel error. .NET 4.6 supports TLS 1.1 & 1.2 by default.
1 voteThank you for your participation and support of this UserVoice story. We’re happy to report that this request has been included in the Ares 4.7 release. For more details about Ares 4.7, please see the Release Notes: https://prometheus.atlas-sys.com/display/ares/Ares+4.7+Release+Notes#Ares4.7ReleaseNotes-AresAdministrativeTools and contact Atlas to schedule your update.
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Item cloning does not manage connections efficiently
Database connections are opened and closed repeatedly for various processes within the cloning item action. Each time something in the database is looked up, like querying tags or flags, the connection is being reinitialized.
A small change can be made to keep the connection opened during the entire process.
1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
