Ares Known Issues
112 results found
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1 vote
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Entering <#STATUS> in Status Line crashes the Ares Server.
Repro Steps
Go to Ares Customization Manager.
Edit the SLMainMenu customization key.
Change the value to <#STATUS>.
Log on to Ares Web.1 vote -
The Ares web pages have duplicate "images" folders
Under the Ares web site, there is an images folder and a css/images folder. The content of the latter is a subset of the former.
Note that these images are referenced in main.css so the relative paths will change with any updates.
1 vote -
IPreviousCourseList contains an Item tag that has no reference
The IPreviousCourseList.html page contains <#ITEM field="ItemID"/>. Normal use case though is not related to a specific item. The Item tag should be removed and replaced with a more relevant page title
1 vote -
Invalid pages during CCC process - error dialog shows but no useful description
Repro Steps
- Make sure that you have CCC Credentials set up using the Customization Manager.
- Create a new item in the Ares Client. Don't include a page range or a page count.
- Click on the Copyright tab for the item.
- Use the search tools to get a list of records from the CCC
- Click on one of the records.
- Receive a message that the pages are invalid.
- Submit this form with a nonsensical value for the New Pages field, such as 12-0, 12-9999999999999999999, or 15-11 and submit the form.
You may receive the error in the client asking if you…
1 vote -
DLL incorrectly processes authentication restriction within include tags
The DLL is returning an empty string if the User Authentication Method is not Ares OR if the Customization Key's Authentication Method isn't Ares. It should be an AND instead.
1 vote -
Ares Web DLL using incorrect controls for the LoanPeriod field (in some cases)
Repro Steps
Create a few Sites in Ares using the Customization Manager. Then create some Loan Periods for those sites. For each site:
Navigate to the IRFBook (Add Reserve Items > Book) form in a default instance of Ares Web
Select the Site in the Processing Location dropdown
Submit the form
Sometimes the form that comes back uses the wrong control for the Loan Period field. It appears that the DLL is deciding to use controls based on the number of Loan Periods per site, disregarding the number of Loan Periods that are not visible to instructors.1 vote -
Instructors who visit OpenURL link but have no courses cannot submit the form
Since adding items to a course requires the use of either a specific course id or selecting from available courses (query defined in BuildTableCourseItemRestrictions) we should be able to detect if there will be any courses that will be shown in the table and redirect to the course home/main menu if there are no courses available for adding the item to. We may need another status line to display after redirecting in this scenario.
1 vote -
AresSessionId Cookie is not removed when WebLogoutURL is HTTP URL
If the WebLogoutURL is an http link and not https, the AresSessionID will persist.
This has already been corrected in development.
1 vote -
ImportItemText attribute does not work for Ares #TABLE name="Course" tags when Type="Import"
This causes the Import Items link to disappear from the <#TABLE name="Course" Type="Import"> table when the ImportItemText parameter is set.
1 vote -
Replacing message text in Web Alerts causes a "Message is Required" Validation error
Reproduce:
Create and save a web alert
Highlight all the message text and type a new message
Message will now fail validation and will not pass no matter what is typed inWork around:
Click to a different web alert
It will prompt you to save unsaved changes
Click yes1 vote -
XLS file extension has field constraints
The XLS data format has field constraints that prevent Word from performing a mail merge. The error will display “External table is not in the expected format”.
1 vote -
1 vote
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Highlighted links in the web pages do not have sufficient contrast.
The action links on the student view of course reserve items do not have sufficient contrast to indicate when they're selected or hovered over, as specified in https://www.w3.org/TR/WCAG20-TECHS/G183.html#G183-tests.
1 vote -
Users cannot populate the ShelfLocation field on web requests
The ShelfLocation can be populated via OpenURL or web user entry, but the data does not transfer to the database when submitting the request.
1 vote -
Importing item details will fail if both items are free text documents.
Within the staff client, if you attempt to import item details from one free text document (Created Item) to another, a primary key violation occurs.
1 vote -
Search users group in client is collapsed on some operating systems
Atlas could reproduce it on Windows 7 and Server 2012 but not Server 2008R2.
1 vote -
The Ares updater may create unnecessary WebValidation entries.
The AresUpdate.sql script is using checks to determine if a web validation entry exists. The entries were necessary in the 4.6.0 major update but were not removed in the subsequent point releases.
As an example, if a site chose to not use the PasswordHint field they may have removed the validation. The update script will add the validation back in each 4.6.x update if the site had already removed the web validation entry.
1 votereleased ·
AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6
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Students are not routed to right page when following OpenURL link
When following an OpenURL link to submit an Ares item, users are correctly sent to the OpenURL form if they're instructors or proxies for an instructor. However, students without any instructor privileges are not routed correctly; instead of being sent to the main menu, perhaps with a status line message, they fall through to CourseInfo.html (right after the log statement 'Unable to find matching form for acShow action.').
1 vote -
Cloning a course in the web may not set item location and proxy fields correctly.
Cloning a course in the web may not set item location and proxy fields correctly under the following circumstances:
1. The proxy URL feature is enabled; UseProxy custkey is true and ProxyPrefix has the value of their proxy URL.
2. There exists items from before UseProxy was set to true where the proxy URL was manually prepended to the item location.1 votereleased ·AdminDustin Stokes
(Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.)
responded
Released in Ares 4.6.6