Ares Known Issues

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. The "Change Status on Send" toggle option is inconsistently rendered when email routing is not relevant.

    In some cases, we're explicitly hiding the "Change Status on Send" toggle altogether when we know that email routing isn't relevant, such as when cancelling an item or when sending an email from the user form. In other cases, the button is just disabled, such as when sending a rightsholder email request from the item form's copyright tab.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  2. Personal tags are visible for items in courses that a user is no longer enrolled in

    Be sure to address the question if there is any need to preserve tags if the site does not allow authorization to a course and the user can find the item is accessible via searches.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. The calendar widget in the Ares webpages uses deprecated javascript functions.

    The Xin Calendar 2 (xc2*.js files) widget makes calls to document.routeEvent() in two places. This function has been deprecated for a while now and was recently removed from Firefox altogether. Even so, the calendar still seems to be working correctly, aside from the errors that are raised in the javascript console.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. The version check does not prevent newer clients from running on older server versions

    The check is looking at the traditional major/minor versions instead of the combination of major and minor.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  7. A course's semester is read-only in the web but is displayed in a dropdown that indicates it can be changed.

    I think that not allowing instructors to change a course's semester makes sense, and the issue seems to be the misleading appearance of editability.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. The Item.LoanPeriodDescription tag is not properly replaced when generating emails.

    The Customization Manager includes an email tag for LoanPeriodDescription in the Items table. This is not an actual field in the items table and is not replaced properly when emails are being generated in the client. Instead the tag is replaced with "Item.LoanPeriodDescription", i.e. the tag syntax of the brackets and # sign are removed.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin Tools  ·  Flag idea as inappropriate…  ·  Admin →
  9. Enter key will not open focused row on Course Search Results form

    Clicking the enter key does not open an individual course form from the search results form. This works properly on the custom course search results.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  10. The <#ITEM field='BuildURL'> tag used to return an empty string if the field was irrelevant to that item.

    The <#ITEM field='BuildURL'> tag used to return an empty string if the field was irrelevant to that item, but this led to blank spaces with back to back pipes.
    The <#ITEM field='BuildURL'> tag always returns link text now, which may alter some pages that relied on it returning an empty string when the item's link URL was not relevant.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Editing certain ribbon fields with diacritic characters will sometimes give an error

    This is an error in the DevExpress control itself that Ares uses and has been reported to them for correction.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  12. The Ares installer may incorrectly try to add existing document types on update.

    Repro Steps
    When adding the document types for mp4, docx, pptx, and xlsx in the update script, it is incorrectly checking for existing records with the same DocumentTypeName and Extension. Since only the DocumentTypeName is a primary key field, an existing record with the same DocumentTypeName but different extension will result in a primary key violation. This has come up with the New School, which had already added an mp4 document type.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Installation/Update  ·  Flag idea as inappropriate…  ·  Admin →
  13. Empty ListItemID values give an error in the flagged requests list

    Repro Steps
    1. Click on a list of Flagged Requests.
    2. Any empty ListItemIDs are tripping the InvalidCastException catch

    We can fix the problem by changing the if rowCellValue != null to if rowCellValue as(T) != null, so that the casting happens before we attempt to add it to the list.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. Item to be incorrectly routed to the status of "Item Submitted via Cloned Course"

    Cloning items in the web would cause the original item to be incorrectly routed to the status of "Item Submitted via Cloned Course".

    Bug# 8255

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  15. 0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Service  ·  Flag idea as inappropriate…  ·  Admin →
  16. Duplicate courses can be created unintentially from the CourseValidation table

    When creating a course through the Course Validation, if an instructor clicks the back button in the browser after adding a course, then clicks the Add Course button again a duplicate course would be created from the same record.

    But# 4920

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Service  ·  Flag idea as inappropriate…  ·  Admin →
  17. Web Alert Validation Inconsistency

    It is possible to save a Username alert with no Username.
    Selecting the Status type does not supply a default Specifier, but selecting Type does supply one.

    Bug# 4743

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. LoanPeriod and PickupLocation fields are hidden on the Reserve Item Request Form

    See the image below for an example.

    Workaround: The workaround for this is to make sure the #LoanPeriodDiv only contains the #OPTION tag, making sure that all of the surrounding HTML is contained within the #OPTION tag's headerText and footerText properties.

    Bug# 4606

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. When cloning an item in the web, routing rules are not applied when the new item's final status is set

    For example, changing an item's status from CurrentStatus to PendingActivation will not apply any rules which also prevents any custom routing rules from being applied to items cloned from this item.

    Bug# 4559

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Cloning course items in the web does not provide a username entry for the new item's first history entry

    In the web, clone a course and select at least one item. When viewing the item history for the newly cloned item, the first entry 'Status changed to Item Submitted via Cloned Course' will have an empty string for the username.

    Bug# 4558

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Service  ·  Flag idea as inappropriate…  ·  Admin →

Feedback and Knowledge Base