Ares Known Issues

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  1. When exporting course information to a spreadsheet from the web, a blank worksheet is focused instead of the course details.

    The spreadsheets are created with three worksheets - Details, Items, and Sheet3. Sheet3 is focused and blank, which may cause confusion for customers.

    1 vote

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    released  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. The "Change Status on Send" toggle option is inconsistently rendered when email routing is not relevant.

    In some cases, we're explicitly hiding the "Change Status on Send" toggle altogether when we know that email routing isn't relevant, such as when cancelling an item or when sending an email from the user form. In other cases, the button is just disabled, such as when sending a rightsholder email request from the item form's copyright tab.

    1 vote

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    released  ·  0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  3. Personal tags are visible for items in courses that a user is no longer enrolled in

    Be sure to address the question if there is any need to preserve tags if the site does not allow authorization to a course and the user can find the item is accessible via searches.

    1 vote

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    released  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. The calendar widget in the Ares webpages uses deprecated javascript functions.

    The Xin Calendar 2 (xc2*.js files) widget makes calls to document.routeEvent() in two places. This function has been deprecated for a while now and was recently removed from Firefox altogether. Even so, the calendar still seems to be working correctly, aside from the errors that are raised in the javascript console.

    1 vote

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    released  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote

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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. The version check does not prevent newer clients from running on older server versions

    The check is looking at the traditional major/minor versions instead of the combination of major and minor.

    1 vote

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  7. 1 vote

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    released  ·  0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  8. A course's semester is read-only in the web but is displayed in a dropdown that indicates it can be changed.

    I think that not allowing instructors to change a course's semester makes sense, and the issue seems to be the misleading appearance of editability.

    1 vote

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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. The Item.LoanPeriodDescription tag is not properly replaced when generating emails.

    The Customization Manager includes an email tag for LoanPeriodDescription in the Items table. This is not an actual field in the items table and is not replaced properly when emails are being generated in the client. Instead the tag is replaced with "Item.LoanPeriodDescription", i.e. the tag syntax of the brackets and # sign are removed.

    1 vote

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    0 comments  ·  Admin Tools  ·  Flag idea as inappropriate…  ·  Admin →
  10. Enter key will not open focused row on Course Search Results form

    Clicking the enter key does not open an individual course form from the search results form. This works properly on the custom course search results.

    1 vote

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  11. The <#ITEM field='BuildURL'> tag used to return an empty string if the field was irrelevant to that item.

    The <#ITEM field='BuildURL'> tag used to return an empty string if the field was irrelevant to that item, but this led to blank spaces with back to back pipes.
    The <#ITEM field='BuildURL'> tag always returns link text now, which may alter some pages that relied on it returning an empty string when the item's link URL was not relevant.

    1 vote

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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Editing certain ribbon fields with diacritic characters will sometimes give an error

    This is an error in the DevExpress control itself that Ares uses and has been reported to them for correction.

    1 vote

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  13. The Ares installer may incorrectly try to add existing document types on update.

    Repro Steps
    When adding the document types for mp4, docx, pptx, and xlsx in the update script, it is incorrectly checking for existing records with the same DocumentTypeName and Extension. Since only the DocumentTypeName is a primary key field, an existing record with the same DocumentTypeName but different extension will result in a primary key violation. This has come up with the New School, which had already added an mp4 document type.

    1 vote

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    0 comments  ·  Installation/Update  ·  Flag idea as inappropriate…  ·  Admin →
  14. Empty ListItemID values give an error in the flagged requests list

    Repro Steps
    1. Click on a list of Flagged Requests.
    2. Any empty ListItemIDs are tripping the InvalidCastException catch

    We can fix the problem by changing the if rowCellValue != null to if rowCellValue as(T) != null, so that the casting happens before we attempt to add it to the list.

    1 vote

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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. 0 votes

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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  16. Removing a proxy removes the associated user from all proxy courses they may be associated with

    Scenario:

    If a user named Gonzo was enrolled in one of the courses with instructor Cap.
    If Cap was added as a Proxy Instructor for another course for Gonzo, and then Gonzo was enrolled as a proxyinstructor in all 5 of Cap's courses.
    Then, a user Dwatson was added as a Proxy Instructor for Gonzo, and then Gonzo was enrolled as a proxy instructor in Dwatson's 2 courses. For a total of 7 courses.
    Then when Cap was removed as a proxy instructor for Gonzo, this removed ALL of Gonzo's enrollments. Even though a sql query shows he is still…

    0 votes

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  17. 0 votes

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  18. 0 votes

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    0 comments  ·  Course and User Loads  ·  Flag idea as inappropriate…  ·  Admin →
  19. 0 votes

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    0 comments  ·  Installation/Update  ·  Flag idea as inappropriate…  ·  Admin →
  20. Item to be incorrectly routed to the status of "Item Submitted via Cloned Course"

    Cloning items in the web would cause the original item to be incorrectly routed to the status of "Item Submitted via Cloned Course".

    Bug# 8255

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