Aeon Known Issues
92 results found
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Aeon API can experience connection exhaustion with the database
The Aeon API can sometimes experience connection exhaustion with the database, which can lead to 500 errors in the API.
Bug# 26032
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Invalid End Date can be entered on the Appointment form in Aeon Client
Manually confirming or unconfirming an appointment via the Appointment form in the Aeon Client will save any other changes made to the information on the form without enforcing data validation, which can lead to the following error loading appointments in the Client if an invalid End Date was entered and saved:
“Error refreshing appointments
Error in the End mapping
Some appointments could not be loaded. Please contact support.”Bug# 26376
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The Atlas Authentication Portal is missing the log configuration file
The Atlas Authentication Portal has support for logging, but is not currently distributed with the necessary App_Data folder and log.config file to enable logging.
Bug# 26220
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Z39.50 may duplicate item records for holdings
Z39.50 will pull in any hardcoded holding elements in the XML for a holding record, which can cause the first item listed in the record to be duplicated in Aeon.
Bug# 25965
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Ampersands in Aeon usernames cause errors when using the Aeon web interface
When an Aeon user has an ampersand (&) in their username, this causes the following error to display in the Aeon web interface when that user attempts to view or edit a request: "You may only manage transactions that were created by you or for you by your proxy."
Bug# 24184
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Appointment merge fields can cause errors when printing callslips for activities
If merge fields containing appointment-related data are added to the PrintCallslip.docx print template, the Aeon Client will throw an "Invalid Merge Field" error when attempting to print callslips for activities.
Bug# 23929
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Requests may go to the wrong status when resubmitted from the Aeon web interface
When a request is resubmitted from the Aeon web interface either through cloning or by using the option to convert the request into a photoduplication request, the new request may not be put into the same status as that of the original request since Aeon will always set it to the first status it finds in the Queues table that uses the same StateCode as the original request's status.
Bug# 23628
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Byte arrays passed to .NET methods are converted to null due to an NLua bug
Byte arrays (often referred to as Byte[] in Microsoft's .NET documentation) passed from Lua to .NET methods are converted to null, causing those .NET methods to fail when included in addon code.
This is a known NLua bug present in the version of the NLua component used by the Aeon application, detailed here: https://github.com/NLua/NLua/issues/438.
Bug# 24019
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HTML5 client-side validation is not supported on the Saved Requests web page
Client-side HTML5 validation (e.g., the 'required' attribute) cannot be used for fields on the Saved Requests web page (ViewUserReviewRequests.html).
Bug# 22300
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Email routing allows requests to be routed to incorrect state codes
Email routing allows activity requests to be routed into non-activity queues and internal routing controls will not be applied to move the request into the proper activity queue.
Bug# 21755
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JavaScript console error may occur when using the appointment scheduling web interface
After typing a date manually into the Appointment Date text field on a web request form, pressing the TAB key or clicking the mouse to move focus elsewhere will return a JavaScript console error in the web browser.
Bug# 19926
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Cannot properly focus appointment calendar under certain conditions with keyboard controls
After typing a date manually into the Appointment Date text field on the Aeon web pages, pressing the TAB key will not properly bring focus on the calendar date picker and it will not be possible to operate the date picker with keyboard controls until pressing TAB key one more time and then SHIFT+TABing back into the calendar.
Bug# 19925
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The Save for Later button on the EAD Request form may submit requests for processing
When the SubmitEadRequestsUpToRequestLimit customization key is set to Yes, using the Save for Later button on the EAD request form submits the request for processing instead of saving it for user review. As a result, requests can bypass the appointment requirement.
Bug# 21000
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Aeon Client crashes on first load of addon from a network location
The Aeon Client will crash upon first startup if addons are loaded from a network location (i.e., when the My Documents folder on the workstation is hosted in a network location such as OneDrive).
Workaround: Open the My Documents folder in File Explorer before starting Aeon.
Bug# 20962
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Aeon Options form displays incorrect version numbers for Staff and Customization Managers
The version numbers for the Staff and Customization Managers displayed on the Resources tab of the Aeon Options form in the Aeon Client are incorrect.
Bug# 19887
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Duration of a booked appointment can't be shortened for reading rooms configured with a single seat
Attempting to shorten the duration of an existing appointment booked in a reading room configured with only a single seat on the web will return a "No appointment availability for this start and stop time" error.
Bug# 19849
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Email subject encoding can fail for non-ASCII characters
Encoding for the subject line of an email sent from Aeon can fail if it contains non-ASCII characters.
Workaround: If an email is bounced back for this issue, you can change the subject line of the email to remove any non-basic characters
Bug# 19548
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Set Default (Local Machine) option in SQL Alias Manager v1.3.2 may fail due to permissions issue
Staff with local admin privileges on their desktops or VMs are unable to successfully use the Set Default (Local Machine) option with SQL Alias Manager v1.3.2 without also requiring Full Control privileges on the folder where the DBCs reside, which causes issues in shared environments.
Bug# 18747
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Force password reset option may fail in certain cases
If the WebAuthType key is set to RemoteAuth in the Customization Manager and the force password reset option is toggled for a user using Aeon Authentication, the user will not be prompted to change their password upon logging in if the Aeon Authentication checkbox is not checked on the user record.
Bug# 18390
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Appointment scheduling web calendar is not properly formatted for screen reader navigation
The HTML tables used to format the appointment scheduling calendar on the web are improperly formatted and cause navigation issues for screen reader users.
Backlog# 18519
0 votes