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92 results found

  1. Using the <#OPTION> tag with a CustomDropDown group requires the group name to match the target field name

    CustomDropDown group selections displayed on web forms using the <#OPTION> tag can only be saved to a field with a name matching that of the CustomDropDown group name.

    Bug# 17407

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    0 comments  ·  Web Interface  ·  Admin →

  2. Checkboxes generated with the Aeon <#OPTION> tag will save data in an incorrect format

    Using the <#OPTION> tag to generate a group of checkbox selections for a CustomDropDown group on the web will cause the data selected to be saved with a comma prepended to each value.

    Bug# 17406

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    0 comments  ·  Web Interface  ·  Admin →

  3. Submission of XML/HTML tags in EAD requests will cause errors

    If POSTed data from an EAD request contains an XML/HTML tag, the Aeon server will respond with a 500 error message.

    Bug# 17275

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    0 comments  ·  Web Interface  ·  Admin →

  4. An explanation is not displayed when attempting to delete a custom queue that can't be deleted

    Attempting to delete a custom queue in the Customization Manager that can't be deleted will not display a reason stating why the queue can't be deleted, even though the Delete button is active.

    Bug# 17169

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    0 comments  ·  Customization Manager  ·  Admin →

  5. ReturnLink fields are not sent during HTTP redirects

    ReturnLink parameters are not sent by the Aeon Web DLL during the HTTP redirect process.

    Bug# 16722

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    0 comments  ·  Web Interface  ·  Admin →

  6. Issues may be caused when DLL attempts to match form values to regular expressions used for web validation

    Issues can sometimes occur in the Web DLL when matching submitted form data to certain regular expressions defined in the WebValidation table.

    Bug# 16111

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    0 comments  ·  Web Interface  ·  Admin →

  7. Aeon Client will throw errors after idle period

    If the Aeon Client has been idle for 30 minutes (for example, if the PC has entered sleep mode) the database connection used by the Client will close and throw the following error in the logs:

    ERROR AtlasSystems.Configuration.Settings - A transport-level error has occurred when receiving results from the server.

    Recommendation: Close down the Aeon Client before putting the computer to sleep or before leaving the computer for an extended period of time.

    Bug# 16075

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    0 comments  ·  Staff Desktop Client  ·  Admin →

  8. Non-US regions cannot create entries in the ScheduledClosures table

    Entries can not be added to the ScheduledClosures table for servers set to a non-US region.

    Bug# 14878

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    0 comments  ·  Customization Manager  ·  Admin →

  9. Creating or deleting the only reading room configured for appointments while the Aeon Client is open causes errors

    If the Aeon Client is opened at a time when no reading rooms are configured for appointments in the Customization Manager, creating a reading room with the Client still open and then attempting to refresh the Client results in the following error:

    ERROR AtlasSystems.Aeon.Program - A thread exception has occurred.

    A similar error occurs if the Client is opened at a time when one reading room is configured for appointments in the Customization Manager, and that reading room is deleted while the Client is still open:

    ERROR AtlasSystems.Aeon.FormMain - Failed to process refresh request.

    The Client will need to be…

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    0 comments  ·  Staff Desktop Client  ·  Admin →

  10. Screenshots submitted through the Feedback form are clipped incorrectly on high-DPI monitors

    Screenshots submitted through the Feedback form of the Client will be clipped incorrectly on high-DPI monitors.

    Bug# 14333

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    0 comments  ·  Staff Desktop Client  ·  Admin →

  11. Setting private mode in the Chromium browser does not clear cache upon closing the browser.

    Creating an instance of the Chromium browser in an addon with privateMode set to true persists the cache between browser instances and also between users.

    Aeon v5.1.

    Bug# 13852

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    0 comments  ·  Addons  ·  Admin →

  12. The Web API request creation endpoint does not properly validate an activity association.

    If a request is created via the request creation endpoint, validation will not apply to enforce that the username on the request is associated with the specified activity ID.

    Bug# 13748

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    0 comments  ·  Aeon API  ·  Admin →

  13. Backslashes are not handled in the Aeon API for the username field

    If a username contains a backslash, it will not be handled/returned by the Aeon API.

    Bug# 12999

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    0 comments  ·  Aeon API  ·  Admin →

  14. "Item0" control in the Customize Layout menu can freeze or prevent the Client from closing.

    When editing template layouts on the main form of the Aeon Client, a layout control named "item0" may appear in the Customize Layout menu, and then will appear as "Root" if placed on the form. Dragging "item0" onto the form freezes the Client, and just opening the Customize Layout menu and seeing it prevents the Client from closing normally.

    These issues may occur in both Aeon 5.0 and 5.1.

    Bug# 12791

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    0 comments  ·  Staff Desktop Client  ·  Admin →

  15. Routing a request to another site from the Request form and then opening it from the Request list causes an error

    Routing a request to a site outside of the current database view from the Request form does not refresh the Request list in the Client, and leads to an error in the logs stating "A thread exception has occurred" when trying to open that request from the unrefreshed list.

    Bug# 12625

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    0 comments  ·  Staff Desktop Client  ·  Admin →

  16. Associating a request at the "Request in Processing" status with an activity causes an error

    If a request is at the "Request in Processing" status and is not associated with an activity, associating it with one via the Request form and then saving gives an error in the logs stating "A thread exception has occurred."

    Bug# 12624

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    0 comments  ·  Staff Desktop Client  ·  Admin →

  17. The transactions grid on the Appointment form does not display field customizations

    The grid displaying associated requests on the Appointment form does not apply field customizations.

    Aeon 5.1

    Bug# 12618

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    0 comments  ·  Staff Desktop Client  ·  Admin →

  18. Errors saving DBC on Windows 8/Server 2012

    When using Windows Server 2012, an error occurs when saving a DBC file with the Save button in SQL Alias Manager.

    Bug# 12126

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    0 comments  ·  SQL Alias Manager  ·  Admin →

  19. When clearing users, changing the username of a user on the similar users list does not refresh the list

    When clearing users, changing the username of a user on the list of similar users does not refresh the list. Clicking on a user who has had their username changed in the unrefreshed list causes an error and opens a blank user info form.

    Bug# 12249

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    0 comments  ·  Staff Desktop Client  ·  Admin →

  20. DBC passwords containing special characters cause database connection errors

    DBC passwords containing some special characters (such as semicolons) lead to errors when the DLL attempts to connect to the database.

    Bug# 12295

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    0 comments  ·  Database  ·  Admin →
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