Aeon Known Issues
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Unable to report transaction numbers in Cybersource's merchant-defined data fields
The Cybersource gateway has trouble submitting a list of relevant TNs with the default PARAM tag 'delimiter' attribute (a comma).
Bug# 6941
0 votesReleased in v5.0.2 Web DLL
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The updated TouchNet pages have some HTML errors that prevent successful payments
TouchNet's feature specific CreditCardPayment.html has the following problems:
The 'summaryTotalCharges' span is pulled from the ViewOrderApprovals.html page which updates the total charges as the user selected requests. This doesn't work when CreditCardPayment.html is displayed; it reads $0 but should have the total billing charges for the requests that will be paid for.
The #paymentform form is nested in the ViewOrderApprovals form, which is invalid HTML and prevents the inner form from being submitted.
Bug# 4237
0 votesReleased in v5.0.18 on 11/23/2020
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User Search on Activity Form returning wrong or incomplete results
The Aeon Client's Activity form doesn't account for compound search terms when matching first and last names in a username search. For example, a search for 'Von Neumann' would return results if Von was in the FirstName and Neumann was in the LastName but a search for 'Von Neumann' would not match if Von Neumann were both in the LastName.
Bug# 3959
0 votesReleased in Aeon 5.0.3
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Cloning request from queue grid causes error message
Staff would receive an error message when attempting to clone a request by clicking the arrow icon next to the 'Clone Request to Another User' button in the Client. In addition, the 'Clone and Finish' button would not grey out when it's not available for use.
Bug# 4541 & 4022
0 votesReleased in Aeon 5.0.3
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Changing a staff user's password sets "StaffPasswords.ModifiedBy" to the staff user's username
The "Modified By" field is being set to the username of the Staff User whose password was changed instead of the username of the logged-in user when resetting a staff user's password.
Bug# 4258
0 votesReleased in Aeon 5.0.3
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Validation error when importing a request form from a spreadsheet
When going to Open user -> Select "New Request From File" -> select "AeonUploadtemplate.xlsx" (see attached) -> import the file -> reopen the request
and importing issue would prompt a validation error if the Format, ServiceLevel, and/or ShippingOption fields were blank when importing a request from a spreadsheet. Aeon will now import those fields as NULL if they are left blank. See attached screenshot.Bug# 4369
0 votesReleased in Aeon 5.0.3
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The Status drop-down on NewUserRegistrationForm and ChangeUserInformation are not populating information properly
v5.0
Bug# 48040 votesReleased in Aeon 5.0 default web pages on 1/20/2020.
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NewUserRegistration.html page typo
In the following line of the NewUserRegistration.html:
<input type="text" class="form-control" name="Username" id="CurrentPassword" value="<#PARAM name='NewUsername'>" autocomplete="off">
the id="CurrentPassword" should be id="Username".
v5.0
Bug# 45420 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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0 votes
Released in Aeon 5.0 web pages on 1/20/2020.
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0 votes
Released in Aeon 5.0 web pages on 1/20/2020.
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Secondary address issue on ChangeUserInformation.html
There is an extra space in the code before the term CustomizationKey in the ChangeUserInformation.html page which causes the alternative address information section to ignore the settings in the Customization Manager.
<section name="alt-address-info" style="<#CONDITIONAL type=" CustomizationKey" test="UseSecondaryAddress" false="display:none">">
v5.0
Bug# 45490 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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The checkbox functionality doesn't work properly for ResearchTopicsSharing
The checkbox does not work properly for sharing research topics with the NewUserRegistration.html, ChangeUserInformation.html, and NewAuthRegistration.html pages.
Workaround:
Here's the current code:
<div class="form-check">
<label for="form-checkbox ResearchTopicsSharing">
<span class="<#ERROR name='ERRORResearchTopicsSharing'>">
<input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
</span>
</label>
</div>To fix it she added the 'name="ResearchTopicsSharing" value="Yes"' elements:
<div class="form-check">
<label for="form-checkbox ResearchTopicsSharing">
<span class="<#ERROR name='ERRORResearchTopicsSharing'>">
<input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" name="ResearchTopicsSharing" value="Yes" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
</span>
</label>
</div>v5.0
Bug# 45510 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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The Activities can't be downloaded as an Excel XLS file
The logs will show the error message "Error processing method" when a failed attempt to download the Activites from the Aeon 5.0 Web Pages.
v5.0
Bug# 45660 votesreleased ·AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) responded
Download an update set of Aeon 5.0 webpages that include this fix here: https://support.atlas-sys.com/hc/en-us/articles/360012610813-Aeon-Downloads
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The PayPal CreditCardPayment.html page will not properly submit payments in the Aeon 5.0 Web Pages
This feature specific web page was not updated with the new Aeon web pages in 5.0. Atlas is working on updating the feature-specific web pages. Please contact support at support@atlas-sys.com if you have any questions or need assistance updating and implementing these pages.
v5.0
Bug# 46000 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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Activity Grid not saving grid changes/customizations
The activity grid in Aeon 5.0 doesn't save any changes made to the layout after the client has been restarted.
v5.0
Bug# 44490 votesReleased in Aeon 5.0.3.
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Date values export as plain text instead of date values when exporting transactions from the grid to Excel
In Aeon 3.9 the date values would be exported as a date value which you could then sort chronologically. In Aeon 4.0, the new values only allow you to sort them alphabetically unless you manually remove the AM/PM text from all the cells and change the format of the cells to a date format.
v4.0 & 4.1 & 5.0
Bug# 44320 votesReleased in Aeon 5.0.3
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Staff Templates no longer display changes in forms/grids
Field customizations made for staff templates were no longer displaying in the client
v4.1
Bug#42170 votes -
When entering a title with too many characters into the Title field the error message is too vague.
When uploading Requests from File, if title is over 255 characters, error message says:
"An error occurred when creating the requests: Validation failed for one or more entities. See 'EntityValidationErrors' property for more details."Error should be more indicative of what the issue is so users can correct it.
0 votesreleased ·AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) responded
Released with 4.0.4 client update 11/26/18
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Excel fields that have been formatted but are blank create blank requests through file import
When requests are made from an Excel spreadsheet through the file import blank requests are created for formatted cells that have no content.
0 votesreleased ·AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) responded
Released with 4.0.4 client update 11/26/18
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0 votesreleased ·
AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) responded
Released with 4.0.1 server update 11/26/18