Aeon Known Issues
130 results found
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Adding Appointment tab without any reading rooms configured crashes Aeon Client
Attempting to add the Appointment tab when customizing the Client layout will cause the Client to freeze/crash if no reading rooms have been configured in the Customization Manager.
Bug# 14767
0 votes -
Creating or deleting the only reading room configured for appointments while the Aeon Client is open causes errors
If the Aeon Client is opened at a time when no reading rooms are configured for appointments in the Customization Manager, creating a reading room with the Client still open and then attempting to refresh the Client results in the following error:
ERROR AtlasSystems.Aeon.Program - A thread exception has occurred.
A similar error occurs if the Client is opened at a time when one reading room is configured for appointments in the Customization Manager, and that reading room is deleted while the Client is still open:
ERROR AtlasSystems.Aeon.FormMain - Failed to process refresh request.
The Client will need to be…
0 votes -
Request callslips cannot be printed from an Activity record if any Transaction or Activity context-type custom fields are defined
Using the "Print Callslips for Requests Awaiting Processing" dropdown option from the "Print Callslips" button on an Activity record results in the following error if any custom fields are defined in the CustomFieldDefinitions table:
"An error occurred while attempting to print callslips (Ambiguous column name 'Activity ID'. "
Workaround: Print the callslips for Activity requests from the Awaiting Activity Processing queue or individually from each request record.
Bug# 14570
0 votes -
<#OPTION> web tag cannot be used to automatically generate a list of checkbox options for CustomDropDown-type custom fields
Using the <#OPTION> web tag to automatically generate a list of checkbox options for a group defined in the CustomDropDown table does not work if the group is a CustomDropDown-type field defined in the CustomFieldDefinitions table.
Bug# 14532
0 votes -
Cloning a photoduplication request in the web creates a non-photoduplication request
Cloning a photoduplication request from the web interface will take the user to the default request form for a non-photoduplication request.
Bug# 14459
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OtherHeaders property used on SMTP.config does not function as expected.
The OtherHeaders property used on SMTP.config is set initially but is then overwritten and will not function as expected, which can lead to issues with configuring emails.
Bug# 14378
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Screenshots submitted through the Feedback form are clipped incorrectly on high-DPI monitors
Screenshots submitted through the Feedback form of the Client will be clipped incorrectly on high-DPI monitors.
Bug# 14333
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Filtering/sorting requests by appointment start or stop time breaks results
Trying to filter or sort requests associated with an appointment by either their start or stop time in the grid view breaks the results and changes the grid to a blank page with an orange X over it.
Bug# 14166
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Cannot select the current date when adding attendance count to an activity
Selecting the current date when adding attendance count to an activity throws an error stating that the date cannot be in the future.
Aeon v5.1
Bug# 13930
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Setting private mode in the Chromium browser does not clear cache upon closing the browser.
Creating an instance of the Chromium browser in an addon with privateMode set to true persists the cache between browser instances and also between users.
Aeon v5.1.
Bug# 13852
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400 Bad Request error handling is insufficient when using the request creation endpoint.
When the request creation endpoint encounters a 400 Bad Request error, a generic error message is returned that does not contain sufficient detail describing the problem.
Bug# 13747
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The Web API request creation endpoint does not properly validate an activity association.
If a request is created via the request creation endpoint, validation will not apply to enforce that the username on the request is associated with the specified activity ID.
Bug# 13748
0 votes -
The Web API caches some database values beyond the scope of a web request.
When making changes to an Aeon configuration via the Customization Manager, the Web API will continue to use cached values in some instances beyond what is needed to process the current request until the app is restarted in IIS.
Bug# 13746
0 votes -
Request creation validation error message is inaccurate when the specified researcher user doesn't exist.
Creating a new request via the request creation endpoint that specifies a non-existent researcher will correctly return a validation error stating that the researcher's username does not exist, but will also incorrectly report that the format, serviceLevel, and shippingOption values are invalid.
Bug# 13743
0 votes -
Unnecessary div element with id="username" on include_appointment_info.html
The hidden field containing the username on includeappointmentinfo.html is not necessary as this information is obtained from the user's web session:
<div id="username" hidden><#PARAM name="Username"></div>
Bug# 13641
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"Submit Request" button does not enforce the appointment requirement for saved requests
Using the "Submit Request" button for a saved request via the Actions dropdown menu or from the Request Details page allows the user to submit a request without an appointment, even if appointments are required.
Workaround: Comment out the Submit Request option on the DataRowDefaultRequest, RequestsInReviewDataRow/DataRowReviewRequest, and include_TransactionMenu pages.
Bug# 13543
0 votes -
Some button elements in the default web pages do not include a type attribute
When a button does not explicitly declare a type in its code, it defaults to type="submit", which can sometimes lead to problems when processing transactions through a payment provider gateway.
Workaround: The code for the buttons in includepaymentbuttons.html should include the attribute 'type="button"'
Aeon v5.0.73/5.1 Default Web Pages
Bug# 13028
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Backslashes are not handled in the Aeon API for the username field
If a username contains a backslash, it will not be handled/returned by the Aeon API.
Bug# 12999
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"Item0" control in the Customize Layout menu can freeze or prevent the Client from closing.
When editing template layouts on the main form of the Aeon Client, a layout control named "item0" may appear in the Customize Layout menu, and then will appear as "Root" if placed on the form. Dragging "item0" onto the form freezes the Client, and just opening the Customize Layout menu and seeing it prevents the Client from closing normally.
These issues may occur in both Aeon 5.0 and 5.1.
Bug# 12791
0 votes -
EAD requests that skip order estimate can become uneditable
An EAD request can become uneditable if the SkipOrderEstimates parameter is set to "Yes" and the request fails web validation. This is because SkipOrderEstimates will set the Photoduplication status of the request to "Awaiting Order Processing," which makes the request uneditable, even though the web validation failure sent the request to Awaiting User Review.
Bug# 12663
0 votes