Aeon Known Issues

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  1. Small notes in Aeon can be easily missed by screen readers

    Small notes are located outside the label for fields on web forms where they are still accessible by screen readers but are not read out automatically like they would be if located inside the label. This can lead to screen readers skipping these notes unknowingly.

    Bug# 14420

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  2. OtherHeaders property used on SMTP.config does not function as expected.

    The OtherHeaders property used on SMTP.config is set initially but is then overwritten and will not function as expected, which can lead to issues with configuring emails.

    Bug# 14378

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  3. Screenshots submitted through the Feedback form are clipped incorrectly on high-DPI monitors

    Screenshots submitted through the Feedback form of the Client will be clipped incorrectly on high-DPI monitors.

    Bug# 14333

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  4. Filtering/sorting requests by appointment start or stop time breaks results

    Trying to filter or sort requests associated with an appointment by either their start or stop time in the grid view breaks the results and changes the grid to a blank page with an orange X over it.

    Bug# 14166

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  5. Cannot select the current date when adding attendance count to an activity

    Selecting the current date when adding attendance count to an activity throws an error stating that the date cannot be in the future.

    Aeon v5.1

    Bug# 13930

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  6. Setting private mode in the Chromium browser does not clear cache upon closing the browser.

    Creating an instance of the Chromium browser in an addon with privateMode set to true persists the cache between browser instances and also between users.

    Aeon v5.1.

    Bug# 13852

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  7. 400 Bad Request error handling is insufficient when using the request creation endpoint.

    When the request creation endpoint encounters a 400 Bad Request error, a generic error message is returned that does not contain sufficient detail describing the problem.

    Bug# 13747

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  8. The Web API request creation endpoint does not properly validate an activity association.

    If a request is created via the request creation endpoint, validation will not apply to enforce that the username on the request is associated with the specified activity ID.

    Bug# 13748

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  9. The Web API caches some database values beyond the scope of a web request.

    When making changes to an Aeon configuration via the Customization Manager, the Web API will continue to use cached values in some instances beyond what is needed to process the current request until the app is restarted in IIS.

    Bug# 13746

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  10. Request creation validation error message is inaccurate when the specified researcher user doesn't exist.

    Creating a new request via the request creation endpoint that specifies a non-existent researcher will correctly return a validation error stating that the researcher's username does not exist, but will also incorrectly report that the format, serviceLevel, and shippingOption values are invalid.

    Bug# 13743

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  11. Unnecessary div element with id="username" on include_appointment_info.html

    The hidden field containing the username on includeappointmentinfo.html is not necessary as this information is obtained from the user's web session:

    <div id="username" hidden><#PARAM name="Username"></div>

    Bug# 13641

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  12. "Submit Request" button does not enforce the appointment requirement for saved requests

    Using the "Submit Request" button for a saved request via the Actions dropdown menu or from the Request Details page allows the user to submit a request without an appointment, even if appointments are required.

    Workaround: Comment out the Submit Request option on the DataRowDefaultRequest, RequestsInReviewDataRow/DataRowReviewRequest, and include_TransactionMenu pages.

    Bug# 13543

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  13. Some button elements in the default web pages do not include a type attribute

    When a button does not explicitly declare a type in its code, it defaults to type="submit", which can sometimes lead to problems when processing transactions through a payment provider gateway.

    Workaround: The code for the buttons in includepaymentbuttons.html should include the attribute 'type="button"'

    Aeon v5.0.73/5.1 Default Web Pages

    Bug# 13028

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  14. Backslashes are not handled in the Aeon API for the username field

    If a username contains a backslash, it will not be handled/returned by the Aeon API.

    Bug# 12999

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  15. "Item0" control in the Customize Layout menu can freeze or prevent the Client from closing.

    When editing template layouts on the main form of the Aeon Client, a layout control named "item0" may appear in the Customize Layout menu, and then will appear as "Root" if placed on the form. Dragging "item0" onto the form freezes the Client, and just opening the Customize Layout menu and seeing it prevents the Client from closing normally.

    These issues may occur in both Aeon 5.0 and 5.1.

    Bug# 12791

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  16. EAD requests that skip order estimate can become uneditable

    An EAD request can become uneditable if the SkipOrderEstimates parameter is set to "Yes" and the request fails web validation. This is because SkipOrderEstimates will set the Photoduplication status of the request to "Awaiting Order Processing," which makes the request uneditable, even though the web validation failure sent the request to Awaiting User Review.

    Bug# 12663

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  17. Routing a request to another site from the Request form and then opening it from the Request list causes an error

    Routing a request to a site outside of the current database view from the Request form does not refresh the Request list in the Client, and leads to an error in the logs stating "A thread exception has occurred" when trying to open that request from the unrefreshed list.

    Bug# 12625

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  18. Associating a request at the "Request in Processing" status with an activity causes an error

    If a request is at the "Request in Processing" status and is not associated with an activity, associating it with one via the Request form and then saving gives an error in the logs stating "A thread exception has occurred."

    Bug# 12624

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  19. The transactions grid on the Appointment form does not display field customizations

    The grid displaying associated requests on the Appointment form does not apply field customizations.

    Aeon 5.1

    Bug# 12618

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  20. Errors saving DBC on Windows 8/Server 2012

    When using Windows Server 2012, an error occurs when saving a DBC file with the Save button in SQL Alias Manager.

    Bug# 12126

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