Aeon Known Issues
178 results found
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Aeon's logon sitemap form display
Underneath the "2019 Atlas Systems, Inc. All Rights Reserved" div, enter the following code to add the site map form on the logon page:
<span class="new-line">
<a href="aeon.dll?Action=10&Form=3>">Site Map</a>
</span>Bug# 6681
0 votesreleased ·
AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in Aeon v5.1 and v5.0.73 default web pages
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Aeon user account is limited to 15 characters
The AeonCreateUserAccount script is limited to navrchar(15) which will be problematic for custom installs that may try to set longer passwords.
Bug# 6496
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in Aeon v5.1
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Exporting Z39.50 includes columns but not information.
Exporting the results grid of a Z39.50 search will not include values in the Location, Call Number, or Availability columns, even when values are displayed in those columns.
Bug# 5960
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in Aeon v5.1
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Requests can be incorrectly associated with activities
Requests can be incorrectly associated with activities when browsing through a request list with mixed "RequestFor" associations. The form request isn't being initialized when switching between forms.
Bug# 5751
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in Aeon v5.1
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Time out error with PayPal
The PayPal endpoint for credit card payments in the web does not gracefully handle connection timeouts. PayPal transactions would complete on the provider side but would sometimes not be updated in Aeon. Logs indicate that a connection timeout when trying to post back to PayPal in CompletePayPalIPNPayment raises an uncaught exception.
Bug# 5360
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in Aeon v5.1
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Email text description consistencies
The UserAddedToActivity email template refers to the "Activities menu in the left-hand navigational bar" of the web interface. This language should be changed to reflect the new Aeon web pages that no longer have a left-side menu.
v5.0
Bug# 53480 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in Aeon v5.1
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The updated TouchNet pages have some HTML errors that prevent successful payments
TouchNet's feature specific CreditCardPayment.html has the following problems:
The 'summaryTotalCharges' span is pulled from the ViewOrderApprovals.html page which updates the total charges as the user selected requests. This doesn't work when CreditCardPayment.html is displayed; it reads $0 but should have the total billing charges for the requests that will be paid for.
The #paymentform form is nested in the ViewOrderApprovals form, which is invalid HTML and prevents the inner form from being submitted.
Bug# 4237
0 votesReleased in v5.0.18 on 11/23/2020
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SessionID is being deleted on FAQ, About, and SiteMap
Aeon is deleting the Session ID on pages that are able to be accessed when not authenticated.
Bug# 4415
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in Aeon v5.1
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The Pay Now button on CreditCardPayment.html can be clicked multiple times
The button should disable itself when clicked until we've received a response from the Aeon server or otherwise timed out.
If the billing amount is 0, it is not halting the process. You can't click a button until there is a value for the transaction number or the billing amount.
Bug# 5638
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in Aeon v5.1 and v5.0.73 default web pages
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User Search on Activity Form returning wrong or incomplete results
The Aeon Client's Activity form doesn't account for compound search terms when matching first and last names in a username search. For example, a search for 'Von Neumann' would return results if Von was in the FirstName and Neumann was in the LastName but a search for 'Von Neumann' would not match if Von Neumann were both in the LastName.
Bug# 3959
0 votesReleased in Aeon 5.0.3
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Cloning request from queue grid causes error message
Staff would receive an error message when attempting to clone a request by clicking the arrow icon next to the 'Clone Request to Another User' button in the Client. In addition, the 'Clone and Finish' button would not grey out when it's not available for use.
Bug# 4541 & 4022
0 votesReleased in Aeon 5.0.3
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Changing a staff user's password sets "StaffPasswords.ModifiedBy" to the staff user's username
The "Modified By" field is being set to the username of the Staff User whose password was changed instead of the username of the logged-in user when resetting a staff user's password.
Bug# 4258
0 votesReleased in Aeon 5.0.3
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Validation error when importing a request form from a spreadsheet
When going to Open user -> Select "New Request From File" -> select "AeonUploadtemplate.xlsx" (see attached) -> import the file -> reopen the request
and importing issue would prompt a validation error if the Format, ServiceLevel, and/or ShippingOption fields were blank when importing a request from a spreadsheet. Aeon will now import those fields as NULL if they are left blank. See attached screenshot.Bug# 4369
0 votesReleased in Aeon 5.0.3
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The Status drop-down on NewUserRegistrationForm and ChangeUserInformation are not populating information properly
v5.0
Bug# 48040 votesReleased in Aeon 5.0 default web pages on 1/20/2020.
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NewUserRegistration.html page typo
In the following line of the NewUserRegistration.html:
<input type="text" class="form-control" name="Username" id="CurrentPassword" value="<#PARAM name='NewUsername'>" autocomplete="off">
the id="CurrentPassword" should be id="Username".
v5.0
Bug# 45420 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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0 votes
Released in Aeon 5.0 web pages on 1/20/2020.
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0 votes
Released in Aeon 5.0 web pages on 1/20/2020.
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Secondary address issue on ChangeUserInformation.html
There is an extra space in the code before the term CustomizationKey in the ChangeUserInformation.html page which causes the alternative address information section to ignore the settings in the Customization Manager.
<section name="alt-address-info" style="<#CONDITIONAL type=" CustomizationKey" test="UseSecondaryAddress" false="display:none">">
v5.0
Bug# 45490 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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The checkbox functionality doesn't work properly for ResearchTopicsSharing
The checkbox does not work properly for sharing research topics with the NewUserRegistration.html, ChangeUserInformation.html, and NewAuthRegistration.html pages.
Workaround:
Here's the current code:
<div class="form-check">
<label for="form-checkbox ResearchTopicsSharing">
<span class="<#ERROR name='ERRORResearchTopicsSharing'>">
<input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
</span>
</label>
</div>To fix it she added the 'name="ResearchTopicsSharing" value="Yes"' elements:
<div class="form-check">
<label for="form-checkbox ResearchTopicsSharing">
<span class="<#ERROR name='ERRORResearchTopicsSharing'>">
<input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" name="ResearchTopicsSharing" value="Yes" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
</span>
</label>
</div>v5.0
Bug# 45510 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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The Activities can't be downloaded as an Excel XLS file
The logs will show the error message "Error processing method" when a failed attempt to download the Activites from the Aeon 5.0 Web Pages.
v5.0
Bug# 45660 votesreleased ·
AdminKatie Gillespie
(Special Collections & Archives Program Manager, Atlas Systems, Inc.)
responded
Download an update set of Aeon 5.0 webpages that include this fix here: https://support.atlas-sys.com/hc/en-us/articles/360012610813-Aeon-Downloads
