Aeon Known Issues
187 results found
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Changing a staff user's password sets "StaffPasswords.ModifiedBy" to the staff user's username
The "Modified By" field is being set to the username of the Staff User whose password was changed instead of the username of the logged-in user when resetting a staff user's password.
Bug# 4258
0 votesReleased in Aeon 5.0.3
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Validation error when importing a request form from a spreadsheet
When going to Open user -> Select "New Request From File" -> select "AeonUploadtemplate.xlsx" (see attached) -> import the file -> reopen the request
and importing issue would prompt a validation error if the Format, ServiceLevel, and/or ShippingOption fields were blank when importing a request from a spreadsheet. Aeon will now import those fields as NULL if they are left blank. See attached screenshot.Bug# 4369
0 votesReleased in Aeon 5.0.3
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The Status drop-down on NewUserRegistrationForm and ChangeUserInformation are not populating information properly
v5.0
Bug# 48040 votesReleased in Aeon 5.0 default web pages on 1/20/2020.
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NewUserRegistration.html page typo
In the following line of the NewUserRegistration.html:
<input type="text" class="form-control" name="Username" id="CurrentPassword" value="<#PARAM name='NewUsername'>" autocomplete="off">
the id="CurrentPassword" should be id="Username".
v5.0
Bug# 45420 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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0 votes
Released in Aeon 5.0 web pages on 1/20/2020.
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0 votes
Released in Aeon 5.0 web pages on 1/20/2020.
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Secondary address issue on ChangeUserInformation.html
There is an extra space in the code before the term CustomizationKey in the ChangeUserInformation.html page which causes the alternative address information section to ignore the settings in the Customization Manager.
<section name="alt-address-info" style="<#CONDITIONAL type=" CustomizationKey" test="UseSecondaryAddress" false="display:none">">
v5.0
Bug# 45490 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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The checkbox functionality doesn't work properly for ResearchTopicsSharing
The checkbox does not work properly for sharing research topics with the NewUserRegistration.html, ChangeUserInformation.html, and NewAuthRegistration.html pages.
Workaround:
Here's the current code:
<div class="form-check">
<label for="form-checkbox ResearchTopicsSharing">
<span class="<#ERROR name='ERRORResearchTopicsSharing'>">
<input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
</span>
</label>
</div>To fix it she added the 'name="ResearchTopicsSharing" value="Yes"' elements:
<div class="form-check">
<label for="form-checkbox ResearchTopicsSharing">
<span class="<#ERROR name='ERRORResearchTopicsSharing'>">
<input class="form-check-input" type="checkbox" id="ResearchTopicsSharing" name="ResearchTopicsSharing" value="Yes" <#CHECKED name='ResearchTopicsSharing' default='true'>>May we share your research topics with others?
</span>
</label>
</div>v5.0
Bug# 45510 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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The Activities can't be downloaded as an Excel XLS file
The logs will show the error message "Error processing method" when a failed attempt to download the Activites from the Aeon 5.0 Web Pages.
v5.0
Bug# 45660 votesreleased ·
AdminKatie Gillespie
(Special Collections & Archives Program Manager, Atlas Systems, Inc.)
responded
Download an update set of Aeon 5.0 webpages that include this fix here: https://support.atlas-sys.com/hc/en-us/articles/360012610813-Aeon-Downloads
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The PayPal CreditCardPayment.html page will not properly submit payments in the Aeon 5.0 Web Pages
This feature specific web page was not updated with the new Aeon web pages in 5.0. Atlas is working on updating the feature-specific web pages. Please contact support at support@atlas-sys.com if you have any questions or need assistance updating and implementing these pages.
v5.0
Bug# 46000 votesReleased in Aeon 5.0 web pages on 1/20/2020.
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Activity Grid not saving grid changes/customizations
The activity grid in Aeon 5.0 doesn't save any changes made to the layout after the client has been restarted.
v5.0
Bug# 44490 votesReleased in Aeon 5.0.3.
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Date values export as plain text instead of date values when exporting transactions from the grid to Excel
In Aeon 3.9 the date values would be exported as a date value which you could then sort chronologically. In Aeon 4.0, the new values only allow you to sort them alphabetically unless you manually remove the AM/PM text from all the cells and change the format of the cells to a date format.
v4.0 & 4.1 & 5.0
Bug# 44320 votesReleased in Aeon 5.0.3
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Error logging in when StaffPreviousPasswordCount Customization Key is less than one
When you set the StaffPreviousPassword to 0, Aeon should default to checking a minimum of 4 unique passwords before an old password can be reused. Instead, a bug is causing the system to read the 0 as a null value, which in turn made it to unable to recognize any passwords. Until the bug is fixed, do not set the default value to 0.
v4.1
Bug#42380 votesreleased ·
AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in Aeon v5.1
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Staff Templates no longer display changes in forms/grids
Field customizations made for staff templates were no longer displaying in the client
v4.1
Bug#42170 votes -
When entering a title with too many characters into the Title field the error message is too vague.
When uploading Requests from File, if title is over 255 characters, error message says:
"An error occurred when creating the requests: Validation failed for one or more entities. See 'EntityValidationErrors' property for more details."Error should be more indicative of what the issue is so users can correct it.
0 votesreleased ·AdminKatie Gillespie
(Special Collections & Archives Program Manager, Atlas Systems, Inc.)
responded
Released with 4.0.4 client update 11/26/18
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<#requestlimit> in Status Line displays confusing text for 0/unlimited value
When an individual user has a request limit of “0” set in the client (so that the user can have unlimited requests), that “0” then shows up in web status lines as the user’s request limit if the <#requestlimit> tag is used in any status lines."
Status line message: "Thank you for your request(s). If you have more than 0 active requests, your requests will be placed in review and you will need to submit individual requests from the Saved Requests page."
Should clarify message if request limits are used overall, but individual user has unlimited limit.
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in Aeon v5.1
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Excel fields that have been formatted but are blank create blank requests through file import
When requests are made from an Excel spreadsheet through the file import blank requests are created for formatted cells that have no content.
0 votesreleased ·AdminKatie Gillespie
(Special Collections & Archives Program Manager, Atlas Systems, Inc.)
responded
Released with 4.0.4 client update 11/26/18
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0 votesreleased ·AdminKatie Gillespie
(Special Collections & Archives Program Manager, Atlas Systems, Inc.)
responded
Released with 4.0.1 server update 11/26/18
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ExternalRequests are not initializing Photoduplication requests
Request sent from ILLiad to Aeon as photoduplication requests are not initializing in Aeon.
0 votesreleased ·AdminKatie Gillespie
(Special Collections & Archives Program Manager, Atlas Systems, Inc.)
responded
Released with 4.0.1 server update 11/26/18
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Request from File upload does not correctly convert Scheduled Date to local time zone
When uploading a file through the New Requests from File option, if the Scheduled Date field is filled in, it appears that the file is uploaded in GMT and then converted to the time zone of the client.
0 votesreleased ·AdminKatie Gillespie
(Special Collections & Archives Program Manager, Atlas Systems, Inc.)
responded
Released with 4.0.4 client update 11/26/18
