Skip to content

Aeon Known Issues

← Atlas Systems

Search known issues

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

92 results found

  1. Resizing prevents access to Notes in Aeon Item record

    When scaling an item record's window down, the notes field becomes inaccessible, even when a note is present.

    Bug# 10317

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Staff Desktop Client  ·  Admin →

  2. Duplicate form submissions are not prevented for remote authentication users

    Bug# 9085

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  3. Password change prompt after resetting an expired password for a new user

    When creating a user with an expired password and resetting their password via an email reset link, the user will immediately be presented with another password change form (because their previous password was expired).

    Bug# 8687

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Staff Interface  ·  Admin →

  4. Blocked dates can be bypassed by manually entering date

    When submitting a new request through the web and manually typing in the date, the date will be accepted regardless of if it is a blackout date. The blackout date will be unavailable if you attempt to select it from the calendar.

    Workaround: Disable the manual entry to the date field by adding the below code to the scheduled_date.js:

    // Disable manual entry for date
    scheduledDate.attr("readonly", true);

    Bug# 8364

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  5. Error filtering active requests

    When submitting a Get Barcode request to the Aeon API with the ActiveOnly parameter set to True will prompt an error.

    Bug# 8308

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Staff Desktop Client  ·  Admin →

  6. Duplicate classes in DataRow templates

    A second class attribute was added for action items in the data row template. The contextual classes (e.g, menuClone) should be included in the earlier class definitions.

    <a class="dropdown-item btn btn-light <#DATAROW field="RequestActionAllowed" name="Clone" disabledValue="d-none">" href="aeon.dll?Action=11&Form=32&Value=<#DATAROW field="TransactionNumber">" class="menuClone"><span aria-hidden="true" class="fas fa-copy text-primary"></span>  Clone Request</a>

    Bug# 7869

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  7. Date/Times moment.js inconsistency for convert times to browser time

    Not all Date/Time fields are coded with the ISO8601 date.

    Bug# 7710

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  8. Old jQuery code no longer required

    Security scans may ping the following old commented out jQuery in the web pages that needs to be removed:

    <!-- Optional JavaScript -->
    <!-- jQuery first, then Popper.js, then Bootstrap JS -->
    <!--<script src="https://code.jquery.com/jquery-3.4.1.slim.min.js" integrity="sha384-J6qa4849blE2+poT4WnyKhv5vZF5SrPo0iEjwBvKU7imGFAV0wwj1yYfoRSJoZ+n"
    crossorigin="anonymous"></script>-->

    Bug# 7573

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  9. The ViewAllRequests table and the View Requests By Tag table will always use the same export query

    The DLL is using the same code for both the MainMenu.html and ViewRequestHistory.html tables and just uses an attribute to determine which table is show.

    Bug# 1231

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  10. Extra comments on ViewUserReviewRequests.html no longer relevant

    ViewUserReviewRequests.html contains commented billing javascript that is unnecessary on the review page since it does not contain any billing information.

    Bug# 7336

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  11. Typo of the spelling "Request" in the templates folder

    Typo of the spelling "Request" in the templates folder:

    DataRowOrderEstimate
    DataRow    OrderBilling
    DataRowElec
    DataRow    DefaultRequest
    DataRowCreditCardOrder
    DataRow    DefaultActivity

    Bug# 6901

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  12. include_header_request.html page is being installed even though it is no longer used as a default

    The includeheaderrequest.html page is a web file that pre-dates Aeon 5.0. It is no longer used in any default Aeon 5.0 pages. The file should be removed.

    Bug# 6026

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  13. Determining transaction ownership in DataRepeaters in not efficient

    The check for UserControlsTransaction is loading the transaction query each time to determine ownership.

    Bug# 4493

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

  14. Researcher tags aren't saved to the database during implementation

    A problem during implementation where they are saving the researching tags to the database. When the researcher tags are not properly encoded some characters can result in exceptions in the web DLL. In particular, it seems that the '=' character in a researcher tag causes this issue.

    Bug# 4356

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Database  ·  Admin →

  15. Staff Layout Template Corruption - System.NullReferenceException

    Templates are occasionally being corrupted and resulting in a System.NullReferenceException error.

    Bug# 3689

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Staff Desktop Client  ·  Admin →

  16. Web API requests fail due to multiple requests from different applications being processed simultaneously

    Requests to the Aeon API from multi-threaded applications are failing to be served by the API. Requests are failing due to a "missing" API Key despite it being provided in the header.

    Sample error message in Aeon API logs:

    INFO AtlasSystems.Aeon.WebApi.Security.ApiKeyAuthenticationMiddleware - ApiKey was not authenticated. Failure message: Unable to authenticate API key.

    ERROR AtlasSystems.Aeon.WebApi.Security.ApiKeyAuthenticationHandler - Error retrieving web platform config: <APIKEY>. The context cannot be used while the model is being created. This exception may be thrown if the context is used inside the OnModelCreating method or if the same context instance is accessed by multiple threads concurrently. Note…

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Aeon API  ·  Admin →

  17. Disavowed Aeon users can login to their accounts using the Forgot Password link

    Bug#3910

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  User Management  ·  Admin →

  18. Blocked users able to edit/resubmit requests Awaiting User Review/Cancelled status

    Blocked users are able to resubmit requests when changing the schedule retrieval date on Cancelled and Awaiting User Review requests.

    Bug#3845

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  User Management  ·  Admin →

  19. Max key length for BillingDefaults table exceeds maximum length for MSSQL Server

    When creating Aeon's BillingDefaults table and you enter a row into the table that maxes out the MSSQL fields, you will receive the following error:

    Warning! The maximum key length for a clustered index is 900 bytes. The index 'PK_BillingDefaults' has a maximum length of 1120 bytes. For some combination of large values, the insert/update operation will fail.

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Database  ·  Admin →

  20. Researcher Re-Submitted Request After Processing

    Some web users have been able to re-submit requests after they are placed in statuses that should not allow re-submission.

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
1 2 4

Aeon Known Issues

Categories

Feedback and Knowledge Base

(thinking…)