Skip to content

Aeon Known Issues

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

202 results found

  1. EAD requests that skip order estimate can become uneditable

    An EAD request can become uneditable if the SkipOrderEstimates parameter is set to "Yes" and the request fails web validation. This is because SkipOrderEstimates will set the Photoduplication status of the request to "Awaiting Order Processing," which makes the request uneditable, even though the web validation failure sent the request to Awaiting User Review.

    Bug# 12663

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  2. The "Cancel - Return to Logon" button on the NewAuthRegistration.html page doesn't return users to the logon menu

    Clicking the "Cancel - Return to Logon" button on the NewAuthRegistration.html page doesn't allow users to stop the request form and return to the logon menu.

    Bug# 12668

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  3. The Web DLL does not properly validate researcher request links when submitting requests

    When submitting a request for a researcher, the DLL does not properly validate the proxy relationship between the user submitting the request and the selected researcher.

    Bug# 11699

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  4. Missing validation for activities in transactions

    In TransactionValidator, there is no validation for ensuring that ActivityId and ResearcherUsername are mutually exclusive or that the user is associated with the activity.

    Bug# 11562

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Aeon API  ·  Admin →
  5. BillingAccountsVisible param tag does not work on PhotoduplicationRequest.html

    In the default Aeon web pages, the BillingAccountsVisible param tag on PhotoduplicationRequest.html does not properly hide the BillIng Account dropdown if Billing Accounts are disabled.

    Bug# 11533

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  6. Certain Transaction Emails do not use LocalInfo Table to populate the email's from address

    Generating a new email that is not based on a template from a request form in the client incorrectly populates the email's from address with the value in the EmailFromAddress customization key instead of the site's information entered in the LocalInfo table.

    Bug# 11000

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email  ·  Admin →
  7. Transaction numbers do not pass to Touchnet

    Transaction numbers do not get to Touchnet due to an issue with ancillaryData handling.

    Bug# 10472

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. Aeon Web API reports invalid X-AEON-API-KEY header in logs unnecessarily

    The ApiKeyAuthenticationMiddleware layer is invoked unnecessarily for non-secure endpoints, resulting in invalid X-AEON-API-KEY header log statements.

    Bug# 10273

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Aeon API  ·  Admin →
  9. DataRow headers don't meet accessibility

    Once the h5 header is updated to h4, there is an empty header that breaks accessibility.

    Bug# 10178

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  11. Empty persist value string

    An empty string would be produced when the persist value drop-down in the atlasUtility.js due to the handling of the double-quotes.

    Bug# 9632

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  12. Not enough contract with the gray text in web pages

    The gray text used on some of the default pages doesn't meet contrast requirements for WCAG.

    Bug# 8005

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  13. Adding a transaction to a bundle with long name throws error

    When adding a transaction to a bundle, Aeon is creating an entry in the History table. The Entry column is limited to 255 characters, which throws an error if the bundle has a name that exceeds the limit.

    Bug# 8806

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. Aeon DLL generating duplicate requests on refresh

    When a user submits a request, the request is created as expected after logging in. Then, if the user clicks the refresh button in their browser, a duplicate request is submitted.

    If the user is already logged in and attempts to refresh after submitting the request, I get the: "This form has already been submitted. Duplicate request not created." error as expected.

    Bug# 8826

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. TransactionValidator creates some redundant and/or incorrect error messages

    For example, validating a transaction without username results in the following:
    2x "username can't be empty"
    1x " is not a valid username"
    1x "user cannot be anonymous"

    Bug# 8889

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Aeon API  ·  Admin →
  16. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Addons  ·  Admin →
  17. Custom search displaying results based on unconverted UTC db time

    The custom search is displaying the correct, converted, time in the client; however, custom searches look for the unconverted UTC time from the database.

    v5.0.3 and 4.1.0.2
    Bug# 8689

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. Activity tags are not handling special display formats

    The default pages do not currently support special date formats such as ISO8601 for the ActivityStatusDate. When adding the ISO8601 to the code, the pages are preventing the UTC time from being converted to the user's local timezone.

    Bug# 8611

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  19. Unable to report transaction numbers in Cybersource's merchant-defined data fields

    The Cybersource gateway has trouble submitting a list of relevant TNs with the default PARAM tag 'delimiter' attribute (a comma).

    Bug# 6941

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  20. DLL request copy doesn't redirect user

    Requesting a copy from the Item Checked Out or Available for Use status produces the correct status line, but doesn't redirect user to the edit photo duplication form, and also gives a status line about editing a request that has already been processed.

    Bug# 7393

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

Feedback and Knowledge Base