ILLiad Known Issues

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Docline script error causes a blank Account Type box to appear on the Docline Importing tab

    External systems running on the user's machine such as McAfee AntiVirus can affect web traffic. Since Docline is running through the web, users may receive a script error upon login. If the user clicks No or closes the script error, they will receive a blank Account Type box.

    Bug# 4111
    v8.7.3 and Docline 6.0

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Flag idea as inappropriate…  ·  Admin →
  2. Saving a ZSearch with no included servers causes an error

    When dragging the last server from the included listbox to the available servers listbox and then saving, an error will occur.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Customization Manager  ·  Flag idea as inappropriate…  ·  Admin →
  3. Error in ILLiad/WebReports Application: a visible ungrouped DataColumn is required.

    Repro Steps
    1. Go to /illiad/webreports/Borrowing/ElecDelTurnaroundTime.aspx
    2. Select a range and generate a report
    3. Attempt to download the resulting XLS

    You should then be presented with the error screen below. This seems to be due to a change in default behavior for DevExpress's ASPxGridView control.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  4. The Borrowing Requests Sent by Hour report exports with the name "RequestsSentbyDay"

    On the ILLiad web reporting site, run a report for Borrowing - Requests Sent by Hour.
    Select 'Export to Microsoft Excel'.
    The Excel file that is generated starts with "RequestsSentbyDay...."

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  5. 0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. RAPID Lending requests are not downloading correctly for shared server sites

    RAPID Lending requests are not downloading correctly for shared server sites who share a RAPID symbol but have different branches.

    v9.1
    Bug# 4834

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  7. HTTP Headers

    The HTTP headers could potentially pose a risk of cross-frame scripting (XFS) in the ILLiad web pages.

    v9.1
    Bug# 4848

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Document Type Tags

    Document type tag can be a potential risk of cross-site scripting (XSS) in the ILLiad web pages.

    v9.1
    Bug# 4766

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. CopyrightPayer check not done by Odyssey Manager during Check In

    The Odyssey Manager does not check to see if the Library is a Trusted CopyrightPayer so the CopyrightAlreadyPaid checkbox never gets checked when the file has been received. As a result, the Journal Titles received from a Copyright Payer end up on the Copyright Reports.

    Bug# 4491

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  10. Spaces at the beginning or ending of a password are trimmed off in the web but not in the client

    The DLL is trimming any leading or trailing spaces from the password field within the web, whereas the client just runs the password as it's entered with the spaces. For example, if my password is "ABC" when logging in the client "ABC " fails, whereas it works in the web pages because the space is being removed.

    Note: A space can exist within the password itself, e.g., "P@ss W0rd", as long as it's an accepted requirement in the Customization Manager. The spaces within the password will not be trimmed by the DLL.

    Bug# 4490

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  11. 0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Flag idea as inappropriate…  ·  Admin →
  12. ILLiad users are not prompted for password change after 9.0 update

    When a user who has an ILLiad login and an AuthType of Default tries to log in to the ILLiad web pages when WebAuthType=RemoteAuth, they are able to log in without being prompted to change their password (when trying to log in for the first time after the upgrade).

    v9.0
    Bug#4214

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Grouping by field in In Document Delivery (DD) Stacks Searching causes error

    An error message/feedback pop-up will appear when a staff user attempts to group transactions by a field (e.g., username) in dd stacks searching. The log will record this error as "Transaction number 0 not found".

    v8.7 & 9.0
    Bug# 4172

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  14. Login as... error causes an error popup and sometimes crashes the client

    Workaround: Some sites have reported that changing to another skin and back to original skin allowed Login As to work again.

    The Client Error log may say the following: A thread exception has occurred.
    System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.

    Bug#3980

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  15. 0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  16. TemplateProcessor for emails does not handle parameters that have a right angle bracket

    The RegEx used assumes the first angle bracket as part of the tag instead of a bracket inside a tag parameter. This impacts email and SMS templates.

    v8.6
    Bug#1470

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  17. External Request Controller is checking for the Aeon status even if ExternalId is null

    The ILLiad ExternalRequestController is attempting to retrieve statuses for external requests that had never been created in Aeon. The check is parsing the ExternalID as an integer but when null, fails.

    This error occurs with Aeon and ILLiad integrations.

    v8.7.2
    Bug# 3829

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. 0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Manager  ·  Flag idea as inappropriate…  ·  Admin →
  19. OCLC Request form does not open properly for completed OCLC requests

    OCLC Requests that have a Worldshare ILL Status of Closed and disposition of Supplied cannot be opened in the OCLC Request form.

    Bug#3787

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  20. Transaction status in Request form status bar is not visible using some skins

    The transaction status that displays on the lower left of the status bar on a request form is not visible when using some skins due to the color contrast with the default black text. See the attached example of the Office 2013 Dark Gray Skin. This status is visible in the Standard Display using Office 2016 Colorful and Office 2016 Dark.

    v9.0
    Bug#3991
    Bug#4166

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1

Feedback and Knowledge Base