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110 results found

  1. PDF Document Processor prevents PDF from being closed until the Client is closed - Error message 'file in use'

    When a PDF has been loaded by a PDF Document Processor (on the scanning form or the electronic delivery form), the filesystem keeps a lock on that file until the ILLiad client is closed. This is because the processor is not closing the file.

    Error Log Message Example: The process cannot access the file 'C:\Program Files (x86)\ILLiad\elecdel\o48034.pdf' because it is being used by another process.

    Bug# 8578

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    3 comments  ·  Staff Client  ·  Admin →

  2. Docline Citation not importing volume/issue numbers.

    The volume/issue and pages blank are not being imported when there are non-numeric values in the Citation field such as supplemental issues and e-page numbers.

    Bug# 6539

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    4 comments  ·  Docline  ·  Admin →

  3. Extra closing div tags in ILLiad 9.1 Default Web Pages

    The web pages with extra div tags include:

    EditArticleRequest
    EditBookChapterRequest
    EditConferencePaperRequest
    EditGenericRequestTesting

    Bug# 6022

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    1 comment  ·  Web Interface  ·  Admin →

  4. Change Password submission does not display status line for passwords successfully changed

    When staff force a password is forced reset from the client for a web user, pressing the submit button successfully changes the password, BUT it reloads the change password page with blank values and without a status message stating the password has been successfully changed.

    v9.1
    Bug# 4795

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    2 comments  ·  Web Interface  ·  Admin →

  5. The Process Copyright batch process form does not allow processing of items in "Awaiting Copyright Processing - Pipeline"

    The batch Copyright Clearance processing form would check to see if the request was at the 'Awaiting Copyright Clearance' status to ensure the request wasn't being processed by someone else simultaneously. When checking for the status of the request, ILLiad should have considered the 'Awaiting Copyright Clearance - Pipeline' status to also be a valid status. Instead, this status was seen as invalid and would prevent latter requests from being processed.

    v9.0
    Bug# 4930

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    1 comment  ·  Decision Support Pipeline  ·  Admin →

  6. Undo Shipped note and history activated due to case sensitivity

    This issue can be identified by the borrowing system error: "Received unexpected undo shipped message for transaction from [lender symbol]".

    The issue occurs if the current lender of the request (in OCLC) is the same that was stored on the request when it was shipped and checked in and, the value in OCLC is stored as lower case but the value in ILLiad is stored as uppercase. This causes the request to not match and prompt the undo shipped note.

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    3 comments  ·  Staff Client  ·  Admin →

  7. Login as... error causes an error popup and sometimes crashes the client

    Workaround: Some sites have reported that changing to another skin and back to original skin allowed Login As to work again.

    The Client Error log may say the following: A thread exception has occurred.
    System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.

    Bug#3980

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    1 comment  ·  Staff Client  ·  Admin →

  8. Docline script error causes a blank Account Type box to appear on the Docline Importing tab

    External systems running on the user's machine such as McAfee AntiVirus can affect web traffic. Since Docline is running through the web, users may receive a script error upon login. If the user clicks No or closes the script error, they will receive a blank Account Type box.

    Bug# 4111
    v8.7.3 and Docline 6.0

    1 vote

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    0 comments  ·  Docline  ·  Admin →

  9. Saving a ZSearch with no included servers causes an error

    When dragging the last server from the included listbox to the available servers listbox and then saving, an error will occur.

    1 vote

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    0 comments  ·  Customization Manager  ·  Admin →

  10. ILLiad web forms contain incorrect use of fieldsets

    Many ILLiad web forms contain incorrect uses of fieldsets that will cause accessibility issues as their implementation is non-compliant with WCAG 1.3.1.

    Bug# 24252

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    0 comments  ·  Web Interface  ·  Admin →

  11. URL generated by CCC Get It Now addon does not escape characters

    The URL generated by the CCC Get It Now addon isn't escaping characters and can fail, one example being if there is a hyphen in the startPage value.

    Bug# 21167

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    0 comments  ·  Addons  ·  Admin →

  12. Tracking entries on the ILLiad web pages may display in the incorrect timezone

    Tracking entries for requests on the ILLiad web pages are not converted to the local timezone and may display at a different time than what is shown in the ILLiad Client.

    Bug# 20739

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    0 comments  ·  Web Interface  ·  Admin →

  13. Label elements are incorrectly formatted on certain Lending web pages

    The label elements for the LibraryName and BorrowingDeptEmail fields are missing or improperly configured on the LendingNewUserRegistration.html and LendingUpdateAddressInformation.html default Lending web pages, which causes accessibility issues.

    Bug# 20405

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    0 comments  ·  Web Interface  ·  Admin →

  14. SearchType toggle switch does not properly filter search results

    The SearchType toggle switch on the search web pages (ViewSearchResults.html and LendingViewSearchResults.html) that is unused and commented out in the HTML by default will not correctly filter search results to include active requests only if enabled.

    Bug# 19970

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    0 comments  ·  Web Interface  ·  Admin →

  15. Small notes are not automatically read by screen readers for certain form fields

    Small notes used for certain form fields on the default web pages will not be read automatically by screen readers. This includes:
    -The Password1 field on NewPassword.html, ChangePassword.html, NewUserRegistration.html, LendingChangePassword.html, LendingNewPassword.html, LendingNewUserRegistration.html
    -The Username field on LendingNewUserRegistration.html

    Additionally, the CurrentPassword field on ChangePassword.html and LendingChangePassword.html contains an unlinked aria-describedby attribute that may be flagged by accessibility checkers.

    Bug# 19935

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    0 comments  ·  Web Interface  ·  Admin →

  16. Transaction menu button text is not fully visible on certain display sizes

    The text content of the transaction menu buttons does not fully display on small screen sizes or high zoom levels and requires horizontal scrolling to view. In some cases, horizontal scrolling is not enough to read the full button text.

    Bug# 18918

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    0 comments  ·  Web Interface  ·  Admin →

  17. Actions dropdown options are not fully visible on certain display sizes

    The Actions menu dropdown options do not fully display on small screen sizes or high zoom levels and require horizontal scrolling to view.

    Bug# 18916

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    0 comments  ·  Web Interface  ·  Admin →

  18. The color used for web alert titles does not pass color contrast requirements

    The default color used to display titles for web alerts does not have sufficient color contrast against the default background color in the web pages.

    Bug# 18774

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    0 comments  ·  Web Interface  ·  Admin →

  19. Modal dialog for web alerts contains broken 'aria-labelledby' attribute

    The 'aria-labelledby' attribute used on the modal dialog for web alerts is broken and causes an accessibility issue.

    Bug# 18775

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    0 comments  ·  Web Interface  ·  Admin →

  20. The label color for fields that fail server validation does not pass color contrast requirements

    When a field fails server validation, the web pages set the color of the field label to a red color that does not pass contrast requirements with the default form section color.

    Bug# 18767

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    0 comments  ·  Web Interface  ·  Admin →
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